Soapsfromtheheart

Soap from the heart

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Announcement    Handmade artisan soap, bath and body products made in my home in Kingston upon Hull, United Kingdom. www.soapfromtheheart.co.uk
All the soaps & body products are fully safety assessed & registered with the EU. I am proud to be a member of the Guild of Craft Soap & Toiletry Makers which means that I am legal, safe and protecting my customers so they know everything is tested and made to a high standard.

Announcement

Last updated on 30 Jun, 2016

Handmade artisan soap, bath and body products made in my home in Kingston upon Hull, United Kingdom. www.soapfromtheheart.co.uk
All the soaps & body products are fully safety assessed & registered with the EU. I am proud to be a member of the Guild of Craft Soap & Toiletry Makers which means that I am legal, safe and protecting my customers so they know everything is tested and made to a high standard.

Items

 
Lesley

Contact shop owner

Lesley

Reviews

Average item review
5 out of 5 stars
(26)

About Soapsfromtheheart

Sales 50
On Etsy since 2015

Shop policies

Last updated on 15 April, 2017
Welcome to Soap from the heart's Etsy Shop. I create, soaps, bath bombs. truffles, body butters and more. They are kind and gentle on the skin, containing natural oils and butters to moisturise. Please feel free to contact me for more information.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Dispatch items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I would like you to be satisfied with our products but if you are not happy with your purchase please contact me personally within 14 days of receiving your purchase to discuss further.
Please note that due to the personal nature of my products, I can only accept returned items if they are unused, unopened and still in their original packaging.
Any postage cost associated with the returns is to be paid by the buyer.
Payment
Payments can be made via PayPal, credit / debit card or Etsy gift card.
These methods of payment are safe and secure to use online.
Once I receive payment I will post your parcel.
Delivery
UK delivery is by 2 nd Class Royal Mail large letter for soap bars only and for over 2 bars it becomes 2nd class small parcel post at £2.90 set rate for 100 g - 2 kg.

Turn around is currently within 1-3 working days and you should receive your parcel 3-5 days later.

International postage;
This is by Royal Mail International Standard postage and usually takes between 3 - 5 and 5 -7 days depending on the zone it is being sent to.

For international parcels of larger orders, please contact me so that we can find the right postage price for you.

If you would like next day delivery or other special post please contact me to arrange that for you and I will invoice the difference.

*Any questions please contact me.
Additional policies and FAQs
If there is something you are looking for but can not see it then please contact me as it could be possible for me to make it for you.
I also make wedding and party favours.

More information

Last updated on 11 Nov, 2016
Seller details