StaceyMooreArt

Drawings from the Dales

North Yorks, England · 369 Sales

StaceyMooreArt

Drawings from the Dales

North Yorks, England 369 Sales On Etsy since 2012

5 out of 5 stars
(83)
Stacey Moore

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Stacey Moore

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Reviews

Average item review
5 out of 5 stars
(83)
rudewicz2

rudewicz2 on 22 May, 2018

5 out of 5 stars

Card arrived in good time and undamaged. I loved the card as my granddaughter had just been the red squirrel in the school production. I also appreciate the fact that it is clear-cut and suitable for any occasion. The seller was helpful and responded quickly to any enquiry. Thanks

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Shop policies

Last updated on 06 March, 2017
Stacey Moore Art is a small independent creative business based in the beautiful Yorkshire Dales, Hawes.

"Yorkshire is where I was brought up. It's where my heart is and where I get my inspiration"

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Damaged / Faulty / Incorrect:
If your order is damaged/ incorrect/ faulty then we ask that you report damage within 3 days of receiving your order and kindly provide us with photos, then upon our agreement return the item to us via standard rate shipping (please obtain a proof of shipping & receipt for your records). We will then replace/refund your order and your return shipping costs.

Orders that have been cut/altered/damaged by the customer cannot be accepted for return/refund/exchange.

Change of mind:
Please inform us of your decision to return within 14 days of receiving your order. As soon as we receive the item back in its original condition we shall issue you a refund. All return shipping costs are payable by the customer and we require that you obtain a proof of posting when you send your order back. After 14 days we will accept for exchange only - return shipping and re-shipping cost are payable by the customer. Please discuss before sending, item must be in original condition.

Personalised & Custom orders:
They are non-returnable and cannot be exchanged (unless faulty).
Shipping
Orders are dispatched within 1-2 working days, and arrive within 5 working days.

Express Delivery
UK = If you need your order for a specific date or next day, contact us and we will do our best to help, it depends on our current workload.
Europe & International = The options & prices vary depending where you are in the World, please message us before you buy to discuss this.

Free Collection
You can collect from my studio in Hawes, North Yorkshire for free please contact me to arrange this.

Customs Fees
All customs fees and charges are payable by the customer/recipient, please check your country's fees, rules and restrictions before you buy: www.dutycalculator.com

Loss & Damage
Although it very rarely happens; If loss/damage should occur during shipment, we will do everything we can to help locate & resolve the situation. We ask that you report damage within 3 days of receiving your order and kindly provide us with photos so that we may make a claim with our shipper and replace/refund your order for you. If your order is lost we will replace.