StaceyWestJewellery
Bude, England
24 Sales
Shop policies
Last updated on
04 June, 2019
Welcome to Stacey West Jewellery! I hold a strong fascination in creating something beautiful from raw material. My jewellery explores the qualities and properties of a variety of mediums combined with traditional silversmithing techniques to create an eclectic fusion of experimental, artistic and classical design.
I have always been interested in fine art which often leads to a conceptual approach to new design ideas. Jewellery allows me to apply specific techniques to the creative process to construct wearable art.
Living and working in an area of outstanding natural beauty it is easy to be inspired by the organic shapes, textures and forms that make up the environment. My jewellery explores what the environment has to offer us as well as being directly influenced by its artistry and charm.
Each piece of jewellery has unique properties, no two pieces are ever the same and are carefully handcrafted with loving attention to detail in my home studio in Bude. Please note that because each piece has its own unique properties and, although every care is made to replicate stock items, the item you receive may differ slightly to the item photographed.
If you have any questions or queries please do not hesitate to ask!
I have always been interested in fine art which often leads to a conceptual approach to new design ideas. Jewellery allows me to apply specific techniques to the creative process to construct wearable art.
Living and working in an area of outstanding natural beauty it is easy to be inspired by the organic shapes, textures and forms that make up the environment. My jewellery explores what the environment has to offer us as well as being directly influenced by its artistry and charm.
Each piece of jewellery has unique properties, no two pieces are ever the same and are carefully handcrafted with loving attention to detail in my home studio in Bude. Please note that because each piece has its own unique properties and, although every care is made to replicate stock items, the item you receive may differ slightly to the item photographed.
If you have any questions or queries please do not hesitate to ask!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Dispatch items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I want you to enjoy owning and wearing one of my handcrafted pieces of jewellery as much as I enjoyed designing and making it, but if there is anything about your order that is not quite right then please do not hesitate to contact me.
Refunds/exchanges accepted within 7 days of purchase date.
Item posted back to me within 21 days of purchase date. Personalised items cannot be refunded or exchanged, but if there is a problem please contact me.
Unfortunately I can only honour refunds/exchanges to customers living in the UK.
Earrings and bespoke orders cannot be refunded or exchanged.
If an item for exchange is lost or damaged in transit to me I will not be able to offer the exchange. Please add insurance/tracking to your shipment if you are concerned. Items must arrive in new condition with original packaging.
Please recognize that each monitor or viewing device will display colours differently. Items cannot be exchanged on this basis.
Exchanges are subject to a 5% restocking fee plus additional postage costs for exchanged items.
Once an exchange/refund has been agreed I will send the replacement item/refund payment as soon as I receive the item to be exchanged/refunded.
For jewellery items I use special delivery which will insure the piece should it be damaged or lost in the post, if you think the item has been lost in transit please contact me so we can resolve the issue. If you requested an alternate delivery method that does not include insurance and tracking then it is not my responsibility to resolve the issue.
Please ask if you have any questions.
Refunds/exchanges accepted within 7 days of purchase date.
Item posted back to me within 21 days of purchase date. Personalised items cannot be refunded or exchanged, but if there is a problem please contact me.
Unfortunately I can only honour refunds/exchanges to customers living in the UK.
Earrings and bespoke orders cannot be refunded or exchanged.
If an item for exchange is lost or damaged in transit to me I will not be able to offer the exchange. Please add insurance/tracking to your shipment if you are concerned. Items must arrive in new condition with original packaging.
Please recognize that each monitor or viewing device will display colours differently. Items cannot be exchanged on this basis.
Exchanges are subject to a 5% restocking fee plus additional postage costs for exchanged items.
Once an exchange/refund has been agreed I will send the replacement item/refund payment as soon as I receive the item to be exchanged/refunded.
For jewellery items I use special delivery which will insure the piece should it be damaged or lost in the post, if you think the item has been lost in transit please contact me so we can resolve the issue. If you requested an alternate delivery method that does not include insurance and tracking then it is not my responsibility to resolve the issue.
Please ask if you have any questions.
Payment
PayPal is my preferred method of payment as it is easy and safe for both of us. You can make payment through PayPal even if you don't have a PayPal account.
You may also use your credit or debit card to pay for your order.
Payment is required before item ships. For unpaid orders, I will allow a three day grace period before cancelling the transaction unless you have contacted me regarding your inability to pay immediately.
Item will be shipped within 1-3 working days after payment is received unless stated otherwise.
You may also use your credit or debit card to pay for your order.
Payment is required before item ships. For unpaid orders, I will allow a three day grace period before cancelling the transaction unless you have contacted me regarding your inability to pay immediately.
Item will be shipped within 1-3 working days after payment is received unless stated otherwise.
Delivery
All items will be shipped via Royal Mail from Bude, Cornwall, England.
For jewellery items I feel much safer using special delivery so I can track the parcel and ensure it reaches you safely and the item is insured should it be lost or damaged. If you would prefer an alternate delivery method please contact me and I will adjust postage costs accordingly. Please note if an alternate delivery method is chosen I cannot be held responsible if the item is lost or damaged in the post and will be unable to refund/exchange item. Please refer to refund policy.
All jewellery items are packaged in a gift box, wrapped in tissue paper and sent in a padded envelope for safe shipping. A receipt is included with each order.
Cards, badges and notebooks are posted first class.
For jewellery items I feel much safer using special delivery so I can track the parcel and ensure it reaches you safely and the item is insured should it be lost or damaged. If you would prefer an alternate delivery method please contact me and I will adjust postage costs accordingly. Please note if an alternate delivery method is chosen I cannot be held responsible if the item is lost or damaged in the post and will be unable to refund/exchange item. Please refer to refund policy.
All jewellery items are packaged in a gift box, wrapped in tissue paper and sent in a padded envelope for safe shipping. A receipt is included with each order.
Cards, badges and notebooks are posted first class.
Additional policies and FAQs
I work with sterling silver and base metals in my work. Due to the nature of these materials they will eventually oxidise and tarnish with wear. To slow down the oxidising process avoid wearing jewellery with perfume and store in a closed box when not in use.
Please contact me for information on custom orders and wholesale enquiries.
Please contact me for information on custom orders and wholesale enquiries.