RiversOfStardust is taking a short break
Reviews
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Lisa on 18 Dec, 2022
5 out of 5 starsExcellent advent lovely seller had to ask a question and she responded quickly will buy from again
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Elisabeth on 17 Dec, 2022
5 out of 5 starsExcellent item as described. I am saving it until January to open then. I just need to decide what to make with the mini skeins. Thank you.
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Rachel on 15 Dec, 2022
5 out of 5 starsLovely skeins of hand-dyed yarn, all with Christmassy names. It’s a delight opening the bag every morning.
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Jackie on 15 Dec, 2022
5 out of 5 starsI’m absolutely loving the beautiful yarns, the colours are fabulous!!!! Thank you for putting them together.
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Claire on 12 Dec, 2022
5 out of 5 starsDelivery was never going to be great, but these ladies did everything possible to improve it. I ordered late, and Royal Mail is still a joke, but at least I knew what to do for returning. Won't be used as an Advent, but as a planned order. So I'm writing the number on each tag as I open the bag, and they are full of magic and Sparkle. I hope that being named means that the colourways can be ordered individually, as there's some real corkers. Would have loved the option to add a plain 100g, as it's for a scrap shrug with lace edging
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Lissie on 11 Dec, 2022
5 out of 5 starsDelighted with the quality of the yarn inside the plain brown paper bags. Not their fault but I didn’t receive it until 9th December due to Mail strikes. Lovely colours and each mini skein has the name of the colour on them. Thank you I would buy again from this shop.
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Catherine on 03 Dec, 2022
5 out of 5 starsI bought this Christmas Calendar for my adult daughter, she has opened the first day’s one and loves it. Thank you
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Delivery
Please note that for international shipping, any customs fees are the responsibility of the buyer.
Items will be sent to the address provided with your Etsy account, please ensure this is correct or if you wish the item to be sent to an alternative address then please add this in the ‘Notes To Seller’ section at checkout. If your purchase is returned to me due to an error in the address provided, then you will be charged postage costs again before I can resend the item.
If you would like to add insurance to the postage, please message to discuss. Unfortunately we can not be responsible for items lost or damaged in the post, however, should this occur we will do everything we can to follow up with the Post Office and work with you to try and resolve this.
Postage and packaging costs are accurate to the best of our knowledge but if there is a significant difference between the cost charged and the actual cost then we will offer a refund for the difference.
Additional policies and FAQs
Please note some products may contain small parts that could pose a choking hazard and care should be taken with young children.
All items are made with love and care in a smoke-free home.
Privacy
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
WHY WE NEED THE INFORMATION AND HOW WE USE IT:
We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
INFORMATION SHARING AND DISCLOSURE:
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce out agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
DATA RETENTION:
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.
YOUR RIGHTS:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These are described below:
- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us directly through Etsy.
- Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
- Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.