Stickerscape

Gorgeous, high quality wall stickers and gifts

Basingstoke, England

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    COVID-19 UPDATE
Our business remains open during the Coronavirus pandemic. We are however following Government guidance and all staff who can work from home are doing so. Consequently, we have a skeleton production team in the office following social distancing and hygiene measures. Orders are still being shipped, however, please allow an extra day for dispatch of your order given the limited workforce in place.

Royal Mail and DHL are still operational and reporting that they are trying to offer as normal a service as possible. However, pleased be advised that in some very limited cases, our customers have been experiencing shipping delays of anything up to 5-10 days in excess of normal shipping times, so we ask for your patience in allowing plenty of time for delivery in these unprecedented times. Rest assured that despite our current operational constraints, orders are being processed at Stickerscape as quickly as possible

Thank you for your understanding.

Stickerscape team x

Announcement

Last updated on 13 May, 2020

COVID-19 UPDATE
Our business remains open during the Coronavirus pandemic. We are however following Government guidance and all staff who can work from home are doing so. Consequently, we have a skeleton production team in the office following social distancing and hygiene measures. Orders are still being shipped, however, please allow an extra day for dispatch of your order given the limited workforce in place.

Royal Mail and DHL are still operational and reporting that they are trying to offer as normal a service as possible. However, pleased be advised that in some very limited cases, our customers have been experiencing shipping delays of anything up to 5-10 days in excess of normal shipping times, so we ask for your patience in allowing plenty of time for delivery in these unprecedented times. Rest assured that despite our current operational constraints, orders are being processed at Stickerscape as quickly as possible

Thank you for your understanding.

Stickerscape team x

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Stickerscape

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Stickerscape

Reviews

Average item review
5 out of 5 stars
(5706)

About Stickerscape

Sales 57,586
On Etsy since 2013

Shop policies

Last updated on 06 November, 2020
At Stickerscape we love creating gorgeous wall stickers to decorate children's rooms, transforming nurseries, bedrooms and playrooms into exciting spaces to grow up in.

Our wall stickers can be applied in minutes, and with packs ranging from unicorns to space, there's bound to be something to make your little one's day. And for mum and dad, our stickers will give you the 'wow' impact of a mural without the need to ever pick up a paintbrush. What's more, they won't cost the earth and they won't wreck the paintwork when it's time to try out some new designs.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 21 days of delivery
Request a cancellation within: 3 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
At Stickerscape, top of our list of ‘most important things’ are gorgeous products that you will love, and super duper customer service. So if you’re not totally jump-up-and-down happy with everything to do with Stickerscape we would like to know so that we can improve. Please get in touch and we will make sure we respond quickly - it really matters to us that you are totally happy with your experience with us.

In the unlikely event that there is any fault with the product, we are happy to refund or replace it within 14 days if you get in touch explaining the issue. If this is the case, we may ask you to return the product to us in the original packaging (at our cost) so we can investigate the issue to make sure it can’t happen again.

Stickers are not indestructible so please do treat them with care, we are not able to offer replacements or refunds for any damage caused by not following the application guidelines correctly, normal wear and tear or abnormal use. We advise that an adult always applies the stickers.

Our products are all custom made to order, and because of this we are unfortunately unable to refund or replace goods unless there is a fault with the item. Please therefore be especially careful with spellings online for customised products, as you would not be eligible for a refund or replacement of products where errors occur from a typing error you may have made on the internet.
Payment
Payment is taken via our secure PayPal credit card service and is required immediately at checkout. Please note that you do not need a PayPal account to use this service, you can simply pay by a card as a PayPal ‘guest’. We do not handle your card details ourselves at any time.
Delivery
All UK orders are sent by Second Class Royal Mail, unless a postage upgrade has been selected.

* All international orders are sent via a tracked and signed service. *

As all items are made specially to order, please allow up to 2 working days for dispatch. Large orders, or orders made at particularly busy times (e.g. Christmas) may take slightly longer (please contact us if in doubt or if you require your product urgently).
For all non-personalised designs, orders are typically shipped next working day. For personalised orders, orders are shipped either same day or next day following approval of the digital proof.
For UK orders, First Class delivery should take 1 to 2 working days whilst Second Class should take 2 to 3 working days.

For European orders, please allow 5-7 working days for your order to arrive.
For deliveries outside of Europe, please allow 5-12 working days for your order to arrive.

CUSTOMS AND IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs and we are not liable for any customs or import taxes that may be due. If the customer forfeits the payment or does not accept the package due to the customs charges then the items will be returned to our warehouse. We will refund the cost of goods minus the shipping and any charges incurred while in transit.
It is the responsibility of the customer to be aware of their own countries rules and regulations regarding imports from the UK.

Missing/Damaged Items
Although it is extremely rare that orders go missing, we fully appreciate that a late delivery can be both disappointing and frustrating. We use Royal Mail for all our deliveries, and as such are bound by their policies and procedures. Deliveries sent via Royal Mail’s First Class service generally arrive next day, albeit again this is not guaranteed next day. Orders sent via Second Class should arrive within 3 working days of dispatch.

If an item does go missing, we are obliged by Royal Mail to wait 15 working days before pursuing a claim. If, after this time, your item has still not arrived, we will pursue a claim with Royal Mail. If you think your item has gone missing then please contact us.

In the unlikely event that a packet arrives damaged, please accept the delivery and take a photo of the packaging. Please send this photo to support [!at] stickerscape.co.uk and we will review your delivery, and will typically arrange for a replacement to be sent out to you as soon as possible.
Additional policies and FAQs
Stickerscape’s wall stickers are made in the UK from the highest quality, ultra-thin removable vinyl. Each sticker can be quickly and easily applied to walls, doors, windows or any other smooth flat surface, with full application instructions included. Please note a lot of our designs are made up of several separate stickers (to give the best finished effect on the wall).

Our wall stickers are also easily and cleanly removable from painted walls. Please note that Stickerscape’s wall stickers are designed to work most effectively on normal matt painted walls – if you have a different paint finish and would like advice on suitability of our wall stickers then please get in contact with us prior to purchase.

APPLICATION GUIDE
We know it’s tempting to just get sticking, but please do read these important guidelines before application!

-Do apply stickers to smooth internal doors, windows, mirrors or regular painted walls.
-Do allow a three week drying period before applying stickers to freshly painted walls.
-Do not apply stickers near direct heat sources e.g. radiators.

Step 1: Cut out individual stickers from the main sheet. Plan your design and consider the order in which to apply overlapping stickers.
Step 2: Put the stickers onto a flat surface, and use a plastic card to press the transfer paper to the sticker.
Step 3: Carefully and slowly remove the backing paper (fold it right back over itself, peeling it away parallel to the sticker).
Step 4: Holding the sticker taut, apply it to the wall and press it down firmly with a plastic card. Ask a friend to help with larger stickers.
Step 5: Wait for about 5 minutes, then peel the transfer paper off (again, fold it right back over itself, peeling away parallel to the wall).

Removing your wall stickers
To remove: Carefully lift a corner and slowly peel the sticker off. If your wall sticker has been up for a little while then you may need to use a hair dryer to gently warm up the sticker to help remove it. This allows the adhesive to soften making clean removal slightly easier.

IMPORTANT SAFETY NOTE: Please note that our stickers are decorative items and not toys. Once applied, they should be out of the reach of children under 3 years old (be especially careful that a small child cannot reach them from a crib, cot or bed) to avoid any possible choking hazard.

More information

Seller details
VAT ID GB193315114