StolenAttic

StolenAttic for all the treasure you need

Nottingham, England | 1079 Sales

StolenAttic

StolenAttic for all the treasure you need

Nottingham, England 1079 Sales On Etsy since 2016

5 out of 5 stars
(226)

Announcement   ****Layaway Always Available****

FREE WORLDWIDE SHIPPING, fully tracked and insured on most items.

Follow us on Pinterest or Instagram for stock previews.

Check out our New Etsy shop StolenAtticRetro - https://www.etsy.com/uk/shop/StolenAtticRetro for retro vintage goodies from the 60's to the 90's!

Get in touch we are happy to help wherever we can, nothing is impossible :)

If we do not have something that you are looking for then drop us a message as we may have something suitable in our backroom.

Announcement

Last updated on 07 Nov, 2018

****Layaway Always Available****

FREE WORLDWIDE SHIPPING, fully tracked and insured on most items.

Follow us on Pinterest or Instagram for stock previews.

Check out our New Etsy shop StolenAtticRetro - https://www.etsy.com/uk/shop/StolenAtticRetro for retro vintage goodies from the 60's to the 90's!

Get in touch we are happy to help wherever we can, nothing is impossible :)

If we do not have something that you are looking for then drop us a message as we may have something suitable in our backroom.

stolenattic

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Reviews

Average item review
5 out of 5 stars
(226)
View all 226 reviews

About

StolenAttic for all the treasure you need!

Welcome to StolenAttic!
Based in the heart of rural Nottinghamshire, a stones throw away from the legendary Sherwood Forest and the home of Robin Hood! An area steeped in history and legend, we bring some of England's finest treasures.

StolenAttic was started from passion for all things old, eclectic and beautiful, we are third generation antique dealers and have been in business for over a decade.

Here you will find an eclectic mixture of rare and unusual antiques, beautiful fine jewellery and true vintage clothing.

All of our vintage clothes are true vintage pieces thus there may be defects due to age, wherever possible we will photograph this and always provide a description, please read the descriptions carefully prior to purchase.

All of our products are age and authenticity confirmed, if you have any questions for us then please get in touch and we will be happy to help.

We are happy to discuss options regarding payment particularly for items over £100 GBP. Please get in touch if this is something you wish to discuss,we offer a range of layaway plans to suit your needs.

Reservations of items are welcomed however this is a fixed maximum term of 7 days, unless otherwise agreed with us. Due to abandoned reserves we require a 10% down payment of the item price to secure reservation.

We accept returns, return postage is payable by the buyer, you must contact us within 14 days of reciept to advise of return and the goods must be returned to us within 30 days from the date you received, goods must be returned in the same condition as they were sent in.

Our customers are our priority so please contact us if you have any questions or queries or if in the event you are dissatisfied for any reason.

That's why StolenAttic is the one stop shop for all the treasure you need 😊 happy shopping!

If you are interested in the more retro era of vintage then check out our other Etsy shop: https://www.etsy.com/uk/shop/StolenAtticRetro?

Shop members

  • Amy

    Owner, Curator

    Hi I'm Amy, the mother of StolenAttic! Welcome to our shop, we are a small family run business and have been in the antiques trade for over a decade. I have an absolute passion for antiques and vintage and have a hard time letting some go!

  • David

    Owner, Shipper

    Hi, I'm David, I am the other half of StolenAttic, I am passionate about antiques and have been working in the business for many years. Welcome one and all to our shop, if there is anything I can do to help just drop me a message.

Shop policies

More information

Last updated on 05 Dec, 2018
Frequently asked questions
Gift wrapping and packaging

We can offer a gift wrapping service this will incur an extra postage cost of £4.89 per item and will be the standard gift wrapping service.

Names and/or personal messages can be included or tags left blank for the buyer to complete.

Please ensure to choose the gift wrap method when completing your purchase.

Where gift wrap is not purchased you can still add a free gift message but packages will be wrapped in our brand wrapping.

Shipping items with value over £50 GBP

All of the listings in our shop with a value over £50 GBP are dispatched using a tracked service.

This is to secure compensation should the item be lost or damaged in the post.

We are unable to use uninsured services as if a package becomes lost in transit or if it is damaged we will need to make a claim through the shipping company to recoup the cost of the item and delivery charges.

Condition of items

All of our antique and vintage treasures are age verified, where something has been described as antique it will always be 100 years old or more, it will be used and may have defects, wherever possible we will photograph and describe any defects, if you have any questions or queries relating to any of our antique goods please get in touch.

Antique and vintage items are usually in a worn and/or used condition, unless the listing states otherwise then you should presume that the item you are purchasing is NOT in a new condition, they will show signs of wear and use.

Please ensure that you have read the description carefully and asked any questions prior to purchase.

Fine and antique jewellery

All of our fine vintage and antique jewellery has been checked and tested, where there are defects we will do our best to photograph and describe them, if you require any further information on any of our jewellery products please get in touch.

Please note that we can offer resizing services, this is currently charged at £35 per size, it takes between 7-14 days for resizing depending on the workload.

All our fine and antique jewellery products are dispatched fully tracked and insured for complete peace of mind.

We use Royal Mail and DHL.

Layaway policies

For items in our shop that have a value over £100 GBP we offer you the opportunity to purchase on a layaway basis.

Layaway plans require a 10% down payment and the cost can be spread across 4, 6, 8 or 12 months.

Please do get in touch with us to discuss your requirements.

If you wish to cancel your layaway plan at any time during the plan we will retain 10% of the item cost as a restocking fee the remaining minus any currency conversion fees will be returned to you, if a policy is abandoned and we are unable to make contact within two weeks of the installment due date it will be cancelled and the full amount held for 30 days after which it will be retained.

Returns and refunds

We accept returns for any reason so if you are unhappy with your item/s you can return it/them to us for a full refund including the initial postage cost paid, return postage is paid by the buyer, please see our returns policy for further information.

If your item arrives damaged then please contact us, we use insurance, we will put in a claim with the relevant shipping company used so please retain the original packaging for photograph evidence if required.

Our insurance covers lost packages, each postal/zip code will have a maximum delivery time attached to it by the mailing office, only after this time has elapsed will the mailing company accept a claim for lost packages and a refund can be processed.

Reservation of items

Reservation of items is welcome.

The standard time for us to hold an item is 7 days with a 10% deposit fee for holding which is non-returnable.

Longer periods can be arranged with prior discussions and are subject to our discretion.

If the item/s are not purchased following the agreed time frame then the 10% deposit is retained by us.

This policy and the reservations system is in place to protect us and customers who genuinely wish to reserve as non payments and failure to contact on held items prevents items from being otherwise sold.

If you have any questions about this then please get in touch.

Can I visit you?

We are an online only business, the office address is provided to you for correspondence only.

We do not hold or have 24 hour access to any of our stock and it is held off the office premises in secure holdings, please bear this in mind when contacting us with any questions you may have regarding an item.

Customer's are unable to view stock as it is held in a secure facility premises and we do not have authority to allow persons to enter.

©COPYRIGHT

All images, listing text, trademarks etc. Within our Etsy shop are Copyrighted to us StolenAttic and StolenAttic.com.

No images, descriptions, business names or trademarks of our business StolenAttic may be used, altered, distributed, downloaded without our explicit permission.

Images may be shared on social media using the share buttons provided.

Please email us with any such requests.

Unpermitted use of our website material or the material we use on Etsy and its partner website will be treated as illegal copyright infringement.

Customs charges and taxes

Please note that the cost of shipping does not include any additional costs / fees that may arise as a result of customs charges.

In many countries there is often a customs / duty tax to pay on international packages over a particular threshold.

These fees and taxes vary and it is the responsibility of the buyer to check this prior to purchase.

Please check with your local post office to find out about the charges in your area prior to making a purchase.

Seller details
StolenAttic StolenAttic
Forest Road
NEWARK, Nottinghamshire NG22 9QH
United Kingdom