TheArtLoungeUK

Contemporary Art Prints by Chris James

Polegate, England | 1170 Sales

TheArtLoungeUK

Contemporary Art Prints by Chris James

Polegate, England 1170 Sales On Etsy since 2011

4.5 out of 5 stars (146)

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Note from shop owner TheArtLoungeUK will be closed for a short time - please check back soon. Thank you!

Note from shop owner

Last updated on 18 Dec, 2018

TheArtLoungeUK will be closed for a short time - please check back soon. Thank you!

Chris James

Contact shop owner

Chris James

Reviews

Average item review
4.5 out of 5 stars
(146)
View all 146 reviews

Shop policies

Last updated on 06 November, 2017
Hi, and welcome to The Art Lounge.
I take great time and care over my work and strive to give you a finished product that you'll be proud to put up on your wall.

Aside from designing the prints, the most important aspect for me is customer service. Every print is carefully checked once printed to ensure it meets with my approval and handled in a way that keeps the surface pristine in appearance and free from human hands! This attention to detail is something of a labour of love, but is no less than I would expect as a buyer.

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for any reason you have changed your mind about an order, we will accept returns and refund the item cost (minus the shipping cost) when we receive your item back in an `as new` condition. Please note that we must be notified within 14 days of you receiving your goods that you would like a refund. Please also note that you the buyer are liable for any shipping costs to send the item back to us, and we would strongly recommend using a tracked service to ensure we safely receive your unwanted item. If we don't receive your item back then unfortunately we cannot issue a refund.
**Please contact us via an Etsy convo, before sending any items back to us.

We take great care in the packing of our prints but we realize that items can sometimes get damaged whilst in transit. In the unlikely event of receiving damaged goods, we will offer you either a full refund or a replacement item as per your wishes.

Please contact us via an Etsy Convo and we can process your request quickly and efficiently.
Payment
All payments are processed either through Paypal, a standard credit card, or through an Etsy gift card.
Please note that you don't need to have a Paypal account to pay using the Paypal service as you can securely enter your card details as you normally would.

** Please take a moment to double check that your Paypal/Etsy shipping address details are up to date before ordering. If payment is made through Paypal, we can only ship items out to the address that is stored with Paypal, (even if the details stored with Etsy are different) and are unable to ammend an address after a transaction has been processed as per the standard Paypal policy.

If you need to amend an address after a transaction has taken place, we will be able to cancel the order and refund you the full cost of the item and shipping, whereby you can update your details and re-order your item if you wish.

**International Charges/Fees/Taxes**

For countries outside of the UK, please note that additional customs charges may be due when importing your order into the country you reside in. It is your responsibility as the buyer to pay any additional fees due.
Shipping
**General Shipping Info For UK Orders**

Shipping inside the UK will be made through Royal Mail as a trackable 'signed for' delivery. The 7x5 Inch, 8x10 Inch and A4 prints use a first class shipping tariff, whilst the 11x14 Inch, A3 and 13x19 Inch prints use a second class tariff. This is designed to keep the shipping costs as low and balanced as possible whilst still giving a 1-3 day delivery estimate once shipped (unless stated differently on item listings).

**General Shipping Info For Orders Outside Of The UK**

Single listing items leaving the UK will be made using a standard non tracked service, as this greatly reduces the shipping costs. As a safety precaution, all shipped orders receive an official postal service printed document stating weight, time, date and destination which acts as proof of shipping. Multiple items in a single order automatically get upgraded to a 'tracked/signed for' shipping service (depending on the destination country) for extra security and peace of mind.
If you would like expedited (express) shipping, please contact us for a quick quote.

International airmail leaving the UK can be quite variable on occasion, especially at peak times like Christmas and so in some cases can take more time to arrive.

As a rough guide, international mail leaving the UK can be expected to arrive within 2 weeks. Actual delivery times may be shorter, or indeed longer.

**Please allow up to 4 weeks for your item/s to arrive for orders shipping outside of the UK.

**If we receive your package back to us in the event of an incorrectly supplied shipping address (ie non deliverable), or an item was not collected from your postal office before being 'returned to sender' you are responsible for the additional P&P costs to for us to resend the item back out to you.

**How We Pack Your Prints**

Great care and attention is used when preparing your prints for their journey. For the larger sized prints (11x14 Inch, A3 and 13x19 Inch), they will be carefully rolled inside acid free tissue paper and then placed inside a large diameter postal tube which minimizes the amount of rolling needed. The end caps are then specially stapled and hand bent to ensure your order is safe and secure whilst in transit. All our tubes and end caps are made from recycled cardboard/plastic and as such are fully recyclable again once you have no need for them.

For the smaller sized prints (7x5 Inch, 8x10 Inch and A4), they will be carefully wrapped, again in acid free tissue paper and then placed inside a triple strengthened flat rigid mailer to ensure they stay flat.
Additional policies and FAQs
All prints (except the 7x5 Inch sizes) come with a white half inch border on each side unless otherwise stated on the listing. The 7x5 Inch sized prints come with a white 0.5 cm border on each side.

As we use a calibrated monitor along with a full Epson print workflow, our onscreen images match our printed output. Due to the differences in everyday (uncalibrated) computer monitors, phones and tablets, prints may appear slightly different from the online previews.

All designs are 100% original and created by The Art Lounge using mainly Adobe Photoshop, and of course a trusty Wacom tablet.

Please note that the sale of any design/s does not transfer copyright to the buyer and shall remain with The Art Lounge. Any unauthorised duplication or distribution is strictly forbidden under standard copyright law.

All messages will be answered Monday-Friday during business hours. (9am - 5pm GMT)