TheCraftPackCompany

Dolls House Miniature Kits and Craft Materials

Cheltenham, England 306 Sales On Etsy since 2014

5 out of 5 stars (84)

TheCraftPackCompany

Dolls House Miniature Kits and Craft Materials

Cheltenham, England | 306 Sales

Lorraine

Contact shop owner

Lorraine

Reviews

Average item review
5 out of 5 stars
(84)

About TheCraftPackCompany

Sales 306
On Etsy since 2014

Around the web

Shop policies

Last updated on 12 November, 2014
Welcome to my Etsy shop. We know there is a lot of choice on the Internet so we are delighted that you have chosen to view our products. If you make a purchase we know you will not be disappointed and will enjoy receiving your items. If for any reason you have an issue with any purchase please do not hesitate to contact me, customer service and the satisfaction of my customers is my highest priority as a seller. Enjoy browsing our goods, we hope you find what you are looking for. If you don't find what you want or need please do not hesitate to ask as I am able to make items to your own specification.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Returns and Refund Policy

If you are unhappy with any of the items you have purchased from me I am happy to accept returns for physical goods only if received within 7 days of purchase. They must be returned in unused and undamaged condition. Please take care packaging to protect returns from damage in transit. We will refund the original postage cost but not the cost of returning the item/s. This does not effect your statutory rights.
Payment
Payment must be received upon order of goods if paying by PayPal or within 7 days if paying by cheque and/or before the download of any digital materials are released. You have the right to cancel your order within 7 days (please refer to our refund policy if your good have been posted) Digital downloads are exempt from our cancellation and refund policy by virtue of the fact they are considered received once downloaded and cannot be retrieved without guarantee of not being copied/saved electronically first or proved to be not received.

We accept paypal from customers worldwide. We also accept cheques and money orders from UK customers only. Cheques should be made payable to Lorraine Cooper (please allow extra time for receipt and clearance of cheques prior to despatch)
Delivery
We aim to deliver your items within the UK within 5 working days and within 14 working days for international buyers. These are our maximum lengths of time, we always endeavour to deliver sooner. Digital downloads are available once payment is confirmed.

All physical goods are sent via Royal Mail. If you wish to track your order please contact me for additional payment for this option. Unfortunately we We cannot be held reysponsible for orders that go missing after despatch if insurance is not purchased.
International customers are responsible for any custom charges they may incur.
All international orders are sent via Airmail. If any delay is expected on your order an email will be sent advising on the dispatch date.
Additional policies and FAQs
This shop contains materials that are designed, produced or licensed to us. Reproduction is prohibited other than in accordance with the copyright notice given for digital downloads, which forms part of our terms and conditions.
•All products sold in this shop which are not produced or licensed to, the operator are acknowledged.
•Unauthorised use of any products or materials purchased from this shop may give rise to a claim for infringement of copyright and intellectual property.