TheDigitalPaperHive

Digital Styled Stock Photos for your business needs.

Cambridge, England · 315 Sales

TheDigitalPaperHive

Digital Styled Stock Photos for your business needs.

Cambridge, England 315 Sales On Etsy since 2016

5 out of 5 stars
(88)

Shop owner

Jo Tinker

Contact

Announcement   Bringing new energy to your exciting new venture. Whether that is getting married to your soul mate, or stepping out into the world of eCommerce. The Digital Paper Hive can help. Fresh ideas designed to set you on the right path.

Announcement

Last updated on 30 Jul, 2016

Bringing new energy to your exciting new venture. Whether that is getting married to your soul mate, or stepping out into the world of eCommerce. The Digital Paper Hive can help. Fresh ideas designed to set you on the right path.

Jo Tinker

Contact shop owner

Jo Tinker

View all 101 items

Reviews

Average item review
5 out of 5 stars
(88)
View all 88 reviews

About

We love what we do.

The Digital Paper Hive came about from my love of design. I have a passion for simplistic design, the non fussy kind. For clean lines and symmetry. There is something so pleasing about the effortlessness of a well executed concept. The Digital Paper Hive is all about offering a fresh perspective and solutions for complex events such as your wedding, your chosen career or even just family life. We strive to offer design that is kind to our earth and your pocket.

Shop members

  • Jo Tinker

    Owner, Designer

    With almost 15 years design experience and qualifications in both Graphic Design and Photography, your new venture is in safe hands. Be that marrying your soul mate or stepping out in the world of eCommerce.

Shop policies

Last updated on 01 July, 2016
Welcome to The Little Paper Hive. A store dedicated to bringing a little joy to your home, event and life. We strongly believe that Good design does not have to cost our earth. The Little Paper Hive was built from strong family values, a mind for creativity and a want to sprinkle a little extra happiness in your life. If you love beautiful design then please make The Little Paper Hive your go to new venture store.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Digital items are exempt from refunds. However please don't fret. We are very friendly and are only to pleased to help iron out any problems you may have. I promise we can make you feel better just talk to us.
Payment
We have set up Etsy direct checkout to make the checkout process as easy as possible. We happily take all majour credit cards, PayPal and Etsy Gift Cards through this payment processing facility.
Shipping
All of our products are digital downloads, so as soon as you hit that checkout button your download, in most cases should be waiting for you in your Etsy account. Personalised goods will take up to 3 working days to be completed. Your first draft should be with you within 2 working days. Please check Etsy convo and your Email address you have registered with your Etsy account for these. Since our products are downloads we have worldwide shipping available for free.
EU customers may get charged VAT at your countries current rate for instant digital goods. This is not within our control and is something we have to abide by for legal reasons.
Additional policies and FAQs
All items in our store are for your personal use only. If you like our style of graphics then we suggest you take a look at our other store Tinkerncodigital for graphics and downloads that you can use in your commercial makes. Search for the term TNCo in your Etsy search bar and you should find us.
Privacy
Hello and thank you for your shared concern over your data and it's privacy.
We understand the importance of keeping your data safe and have outlined below our commitment to keeping your data safe and secure and will only share limited data with those companies we need to in order to fulfil your orders and what we are legally obliged to share with legal basis.

This policy does not apply to those practice and third parties that we do not have control over such as Etsy and Etsy's practices.

INFORMATION I COLLECT

In order to fulfil your order we need to rely on information provided to us from Etsy by you.
Information such as your name, your address, your email information and the product ordered. If you ordered business branding from us, it may be necessary for us to reach out to you and obtain additional information such as your business details and social media link.

Our store operates on a download basis and as such most fulfilment services are carried out automatically through the Etsy network.

WHY I NEED YOUR INFORMATION.

In order to comply with the GDPR We are committed to only gathering information that we have a legal requirement to do so. We rely on a variety of legal basis to collect this information as outlined below.

To fulfil your order in a timely manner. To settle any disputes and to provide customer support
To be compliant with our own government for the submission of our accounts at the end of the financial year.
To maintain and improve our growth as a business owner. We use the information you provide in our legitimate quest to improve our services so long as that does not infringe on your own personal rights.
To comply with Etsy's own privacy and terms of sales policies.

SHARING OF PERSONAL DATA

In the interest of compliance with the GDPR we will only share your personal data in a limited way and with limited companies. We occasionally use dropbox to send finished files to you via a link to your Etsy convo and sometimes Email. This is only shared as a safe and secure way of sending you your finished product. Drop box use EU-US Privacy Shield and Swiss-US Privacy Shield. When transferring data from the European Union Dropbox is overseen by the US Federal Trade Commission. They only have access to your finished files. No Other personal data is shared with this company.

We also have a sharing relationship with Etsy who process your orders and credit card numbers on our behalf. They also use EU- Us privacy shield when transferring data from the European Union, and have SSL security.

We maintain 2 step log in details for all of our accounts.

Compliance with laws. We may use, collect and retain any of your personal information if we have a legitimate and legal obligation and a reasonable understanding of needing to, to comply with the law. Such as for taxation purposes. Legal disputes, to prevent fraud and any other illegal activities. To protect the rights and protection of our customers

HOW LONG WE KEEP YOUR DETAILS – DATA RETENTION

It is necessary to understand that we only keep your details for the period of time needed to fulfil our services you have hired us to do.
It is also necessary that I keep information such as order details and names in order to fulfil my annual tax requirements.
Outside of this scope, we do not hold any information unless prior consent is obtained by you. It sometimes may be necessary to obtain and maintain our client files in order to process future branding options for you.
You have a right to this information and can request details of this at any time.
Otherwise we keep your information for 7 years which is a legal requirement by our uk government.

MOVING YOUR DATA

In some circumstances it might be necessary to send your finished files to you via drop box as mentioned before.
We rely on EU – US Privacy Shield and Swiss-US Privacy Shield as our safety and secure method of transferring files to you.

We are an EU based company (England) But do rely on Etsy who process your orders. They rely on EU _ US Privacy Shield as their legal basis for moving your data outside of the EU and encrypt all credit card information with SSL security measures.

YOUR RIGHTS

If you live within the EU you are awarded certain rights that we help maintain and protect.
You have a right to the information we store.
You have a right to request this information.
You have a right to have this information deleted from our files to the extent that is permitted for us to do within the scope of the Law.
You have a right to change your information held.
If you wish to complain about the information we hold against you, you may do so to your local authority.

I am Jo Tinker and I am your data controller. You can contact me at

Tinkernco
56 Fairbairn way
Chatteris
Cambridgeshire
PE16 6GX
England.