TheEloiseBindery

Hand Bound Books & Stationery

Birmingham, England · 395 Sales

TheEloiseBindery is taking a short break

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Note from shop owner The shop is currently closed whilst I’m on holiday. It will reopen on Saturday 25th August. Many thanks for your patience.

Note from shop owner

Last updated on 10 Aug, 2018

The shop is currently closed whilst I’m on holiday. It will reopen on Saturday 25th August. Many thanks for your patience.

Eloise Lee

Contact shop owner

Eloise Lee

Reviews

Average item review
5 out of 5 stars
(97)
View all 97 reviews

Updates

I’m back open for commissions after a 6 month break whist we moved house & decorated. All my ‘made to order’ items are back in the shop!
Bespoke made to order watercolour sketchbooks are now available in the shop, filled with high quality watercolour paper and available in two sizes.
View all 18 updates

About

The Eloise Bindery

The Eloise Bindery is a small bookbinding studio based in Birmingham, UK, established in 2013 by Eloise Lee.

Eloise is passionate about creating beautifully bound books that are designed to be filled to the brim with ideas, memories and creativity. The books are made using a variety of traditional techniques, complimented by colourful, contemporary designs. The books are perfect for drawing, writing, painting, traveling and scrap-booking. Eloise specialises in exposed spine bindings, as she believes the stitching is too pretty to hide!

Eloise's product range includes sketchbooks, journals, notebooks, guest books, photo albums, cards, gift tags, stickers and other stationery items. Her client base include artists, writers, and prospective brides and grooms.

All the books are cut, folded, glued, pressed and sewn by hand. Eloise's photographs form the designs for the bindery's stationery, and it is all printed in house. Eloise occasionally uses handmade felt covers for her books, the felt is made using a wet felting technique with dyed merino wool.

Eloise began bookbinding in 2009 by making photo books whilst studying Photography at university. She immediately fell in love with the binding process, and finally found time to open her shop in 2013. Eloise also works as a medical photographer and spends her free time running up mountains. Eloise is inspired by her love for nature, the outdoors, mountains and the sea.

For more information on custom orders, visit my Policies section.

To find out more about The Eloise Bindery, visit my website.

Shop members

  • Eloise Lee

    Owner, Creator, Photographer

    Eloise grew up in Sussex and studied Photography in Falmouth, Cornwall. She moved to Birmingham in 2010 to work as a Medical Photographer. Eloise has been bookbinding since 2009. She spends her spare time running up mountains.

  • Simon

    Assistant, Driver, Shipper

    Simon is Eloise's boyfriend. He does all the post office deliveries, runs errands, drives Eloise to craft markets and helps package stationery. Simon works in car manufacturing.

  • Florence

    Studio Gecko

    Florence is a Gargoyle Gecko. Sometimes she likes to sit on Eloise's shoulder while she binds books.

Shop policies

Last updated on 10 August, 2018
Welcome to The Eloise Bindery. Handmade books and stationery by Eloise Lee.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please read product descriptions carefully. If for any reason you are not happy with your purchase, please contact me within seven days of receipt to arrange a return. Items must be returned within 14 days of purchase in their original condition and packaged carefully. Once these have been received a replacement or refund can be made. Please note that shipping costs are non-refundable (unless the item was faulty) and you will have to cover the cost of return postage. Due to the unique nature of some of my items a replacement may not always be possible.

For cancellations that are made after the item has been prepared for shipping, the shipping fee will not be refunded.

Custom orders are non refundable.

If your item goes missing in the post, 20 business days from the delivery date must pass before issuing a refund/replacement.
Payment
I accept payments by Paypal, Credit Card or Etsy Gift Card.
Shipping
'READY TO SHIP' ITEMS:

Ready to ship orders will be posted within 3 business days of receiving the order unless stated otherwise.

UK are sent by Royal Mail First Class. Delivery takes approximately 1-2 working days.

European orders are sent by Royal Mail Standard International and take approximately 3-5 working days.

Orders to the rest of the world are sent by Royal Mail Standard International and take approximately 5-7 working days.

Shipping upgrades are available to upgrade your shipping to 'Tracked & Signed' which gives tracking information and is more secure. This does not reduce the delivery time.

'MADE TO ORDER' ITEMS:

Made to order items will be sent within the time frame shown on the item listing at the time of ordering, usually around 4-6 weeks. Rush order options are available, please see listing descriptions for full details.

All UK 'made to order' items will be sent via Royal Mail Signed. All international 'made to order' items will be sent via Royal Mail International Tracked & Signed. The same delivery times apply as to the standard shipping above.

CUSTOMS / TAXES:

Please note that if you are an international buyer you may incur duties or taxes at customs. Any costs relating to this are the responsibility of the buyer.

SHIPPING COSTS FOR MULTIPLE & MADE TO ORDER ITEMS:

If ordering more than one item, Etsy may estimate your shipping to be more expensive than it should be. In this event you will be refunded any excess shipping costs.

If you are ordering a 'made to order' item, shipping costs are based on the largest size. If you order a smaller size, shipping costs may be significantly reduced for international orders. If you would like an accurate shipping cost in advance, please contact me.
Additional policies and FAQs
CUSTOM ORDERS

There are a number of 'made to order' listings available in my shop. If these are not what you're after, please contact me.

I love the challenge of a custom order and to create the perfect item for a client. Please enquire for quotes. I can make books to any size required, in any colour. I can do printed title pages or print your photos into a hand bound photo book. Please see my website for more examples of my work: http://eloisebindery.co.uk

Most of my current paper stock for book covers can be seen here: https://www.flickr.com/photos/14832821@N08/sets/72157650422911449

Book cloth and thread colours can be seen here:
http://eloisebindery.co.uk/swatches

Timescales for custom orders vary from a few days to several weeks or even months depending on the type of item, my current stock of materials and how many orders I have. Please enquire to get an accurate timescale.

Greeting cards can be purchased in large quantities at discounted rates.
Privacy
Etsy policy

The Eloise Bindery values your custom and your privacy.
This Privacy Policy describes how and why The Eloise Bindery collects, uses, and shares information when you purchase an item from us or contact us regarding our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.
Personal Information Collected

This includes your name, postal address, method of payment and your email address (if provided).


You may also choose to provide me with additional personal information for custom orders

How Your Information Is Used

The information you provide us will be used for:

• Processing and fulfilling your order
• Providing customer support
• Product guarantees and settling disputes
• Keeping financial records in line with UK tax law

Information Sharing and Disclosure

The Eloise Bindery will not share your information other than for the purposes listed above. Your information may be shared with:
• Etsy: we share information with Etsy as necessary to provide you with our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers: We engage certain trusted third parties to perform functions and provide services for us, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Your information will never be sold. The Eloise Bindery will never contact you other than for the purposes of fulfilling your order and providing customer support.

Data Retention

All information is kept securely and in line with UK law.
Information relating to purchases is generally retained for 7 years to comply with legal and regulatory obligations.
Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to our processing of some of your information based on our legitimate interests. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, I Eloise Lee of The Eloise Bindery, am the data controller of your personal information. If you have any questions or concerns, you may contact me at eloisebindery [!at] outlook.com. Alternately, you may write to me at:
Eloise Lee, 109 Wigorn Road, Smethwick, B67 5HF, UK

More information

Last updated on 16 Nov, 2017
Seller details
Eloise Lee
109 Wigorn Road
BIRMINGHAM, B67 5HF
United Kingdom