TheKraftPackage

The Kraft Package

Nottingham, England | 1987 Sales

TheKraftPackage

The Kraft Package

Nottingham, England 1987 Sales On Etsy since 2013

5 out of 5 stars (461)

Announcement   ** I am currently working a few days behind schedule. All orders will be processed as quickly as possible and with you in time for your day **

Welcome to The Kraft Package

The Kraft Package offers handmade, seed envelopes, custom size boxes, tags, stickers & paper bags complete with the personal touch

Wether it be a special occasion, a seasonal gift, wedding favours or custom product packaging for your own handmade products, The Kraft Package are happy to work with you to find the ideal solution.

Announcement

Last updated on 05 Mar, 2019

** I am currently working a few days behind schedule. All orders will be processed as quickly as possible and with you in time for your day **

Welcome to The Kraft Package

The Kraft Package offers handmade, seed envelopes, custom size boxes, tags, stickers & paper bags complete with the personal touch

Wether it be a special occasion, a seasonal gift, wedding favours or custom product packaging for your own handmade products, The Kraft Package are happy to work with you to find the ideal solution.

Melanie Smith

Contact shop owner

Melanie Smith

View all 96 items

Reviews

Average item review
5 out of 5 stars
(461)
View all 461 reviews

Updates

This weeks Jobs.... FOILING! & lots of it star
I have a lot of these foiled seed packets to get out this week along with glassine bags. If your waiting on an order of these keep your eyes peeled for dispatch notifications hitting your inbox
It’s a carrot carrot day today.... 150 of these to produce ready to ship Monday morning in time for the Easter Bunny rabbit
Another order Foiled & Cut..... all ready to be glued and posted out tomorrow to the USA flag-uaflag-sa
View all 17 updates

Shop policies

Last updated on 29 August, 2016
Welcome to The Kraft Package. Customer Satisfaction is my top priority, from the items I make to the service I give.

Accepted payment methods

Paypal Visa Mastercard American Express Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Refunds are taken on a case by case basis. My items are handmade with the greatest of care and shipped carefully. Insurance is highly recommended for higher priced items. If there is any kind of problem with your items please contact me straight away and I will do my very best to make sure you are absolutely satisfied with your purchase. Customs, import fees and taxes are the responsibility of the buyer and are not refundable.
Payment
I accept Paypal or Credit Cards through Etsy. I will only ship to the address on your Etsy account, even if you paid through Paypal. Please make sure it is correct or you may have to pay additional shipping charges. Customs, import fees & taxes are the responsibility of the buyer.
Shipping
I ship as quickly as is possible. My items are handmade and take time to create, if you need your items by a certain date please contact me before purchasing. Priority & Express mailing options are available.

International Orders: I highly recommend insurance I cannot be held responsible for items after they leave the UK postal services hands as there is no way for me to track or confirm anything after that point.
Additional policies and FAQs
If you see something in my shop but would like it in a different variation please contact me and I will work with you to make sure you get what you want.
Privacy
On May 25th the new GDPR law will be in place. This means we, as a business should be transparent about what we do with your personal data. This means an updated Privacy Policy that you can read below.

Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me) & via Facebook, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
Physical copies of your order will be stored in a locked box and I can access your information through devices locked with passwords. I generally keep your data for the following time period: 6 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict & delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (a) my processing of some of your information based on my legitimate interests and (b) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, The Kraft Package, am the data controller of your personal information. If you have any questions or concerns, you may contact me at thekraftpackage [!at] hotmail.com

More information

Last updated on 18 May, 2018
Seller details
Melanie Smith
Greenfields
NOTTINGHAM, NG16 4GJ
United Kingdom