This privacy policy explains how we collect personal information, and what we do with it.
Please read this policy carefully. By purchasing from The Lazarette you consent to us using your personal information in the ways described below. Without your consent to use your information in the ways set out in this policy, we will not be able to fulfill your order.

Your information:

To fulfill your order, we will receive certain information (which you gave Etsy to provide to us), such as your name, email address, postal address, payment information and the details of the product that you are ordering. You may provide us with additional personal information (for a custom order, for example), if you contact us directly.

How we use your information:

We will use this information:

1) To fulfill your order

First and foremost, we need to use and process your information to mail you the goods you ordered.

2) To contact you

We may use your contact details to communicate with you about your order, both before and after we send you goods, or any information that might be helpful about the product you have bought.

3) For legal reasons

We may keep records of past orders in order to calculate taxes payable, file tax returns and track shipping.

We’ll only keep your personal data as long as is necessary to fulfill these purposes.

Keeping your information private and secure:

We will only share your information for very limited reasons and circumstances, as follows:

1) If you agree

2) With our service providers (including our delivery companies, payment processors and [insert any other service providers])

3) With Etsy

4) For legal reasons (including in the event of a dispute, or if we have a good faith belief that applicable law requires that we share the info with a third party)

Your rights:

If you are based in the EU, you’re granted certain rights under data protection law. These include the right to access, and in certain circumstances to correct and delete, your personal information.
For more details see below:

Concerning GDPR and The Lazarette.

This Privacy Policy describes how and when I collect, use, and share
information when you purchase an item from me, contact me, or
otherwise use my services through Etsy.com or its related sites and
services.
This Privacy Policy does not apply to the practices of third parties that I
do not own or control, including Etsy or any third party services you
access through Etsy. You can reference the Etsy Privacy Policy to learn
more about its privacy practices.

1. Personal information I collect
To fulfil your order, you must provide me with certain information (which you
authorised Etsy to provide to me), such as your name, email address, postal
address, payment information, and the details of the product that you’re
ordering. You may also choose to provide me with additional personal
information (for a custom order for example), if you contact me
directly.


2. The Legal Base for Information Collection
The General Data Protection Regulations (May 2018) (EU) (known as GDPR
2018 throughout the rest of this Policy) requires that I explain the legal bases I
rely on to collect, use, and share your personal information. This may include
a buyer’s affirmative consent to receive marketing messages, compliance with
legal obligations, and a seller’s use of the personal information in their
legitimate interests (improving their services, for example). Throughout this
privacy policy, I will explain where and why I rely on these different legal
bases
Why I Need Your Information and How I Use It  as needed to provide my services, such as when I use your information to
fulfil your order, to settle disputes, or to provide customer support;  when you have provided your affirmative consent, which you may revoke at
any time, such as by signing up for my mailing list;  if necessary to comply with a legal obligation or court order or in connection
with a legal claim, such as retaining information about your purchases if
required by UK tax law; and
 as necessary for the purpose of my legitimate interests, if those legitimate
interests are not overridden by your rights or interests, such as 1) providing
and improving my services and 2) Compliance with the Etsy Seller Policy and
Terms of Use.  I use your information as necessary to comply with my obligations under the
Etsy Seller Policy and Terms of Use.

3. The third parties with whom I may share personal information
The GDPR (2018) requires that I disclose the details of any personal
information I share with third parties.
Information about my customers is important to my business. I share your
personal information for very limited reasons and in limited circumstances, as
follows:  Etsy. I share information with Etsy as necessary to provide you my services
and comply with my obligations under both the Etsy Seller Policy and Etsy
Terms of Use.  Service providers. I engage certain trusted third parties to perform functions
and provide services to my shop, such as delivery companies- for example
the Royal Mail or UPS. I will share your personal information with these third
parties, but only to the extent necessary to perform these services.  Business transfers. If I sell or merge my business, I may disclose your
information as part of that transaction, only to the extent permitted by law.  Compliance with laws. I may collect, use, retain, and share your information if
I have a good faith belief that it is reasonably necessary to: (a) respond to
legal process or to government requests; (b) enforce my agreements, terms
and policies; (c) prevent, investigate, and address fraud and other illegal
activity, security, or technical issues; or (d) protect the rights, property, and
safety of my customers, or others.
4. The length of time I keep personal information
The GDPR (2018) requires me to disclose the period of time during which I
will store personal information.
Data Retention
I retain your personal information only for as long as necessary to provide you
with my services and as described in my Privacy Policy. However, I may also
be required to retain this information to comply with my legal and regulatory
obligations, to resolve disputes, and to enforce my agreements. I generally
keep your data for the following time period - 6 years as this is required of me
by the UK’s Her Majesty’s Customs and Revenue Service (HMRC)
5. If transferring personal information outside of Europe, how
the transfer will be handled
GDPR (2018) requires me to disclose if you transfer personal information
outside of the EU and the legal bases you rely on to do so, such as consent
and contractual necessity.
The only circumstance in which I would transfer personal information out of
the European Union would be for delivery purposes through trustworthy
services such as the Royal Mail or UPS or similar postal services.

Any other information will only be held by Etsy itself and for that purpose you
should refer to their Privacy Policy
6. Buyers’ rights regarding my use of your personal information
and my contact details
Your Rights
If you reside in certain territories, including the EU, you have a number of
rights in relation to your personal information. While some of these rights
apply generally, certain rights apply only in certain limited cases. I describe
these rights below:  Access. You may have the right to access and receive a copy of the personal
information I hold about you by contacting me using the contact information
below.  Change, restrict, delete. You may also have rights to change, restrict my use
of, or delete your personal information. Apart from exceptional circumstances
(like where I am required to store data for legal reasons) I will generally delete
your personal information upon request.  Object. You can object to (i) my processing of some of your information based
on my legitimate interests and (ii) receiving marketing messages from me
after providing your express consent to receive them. In such cases, I will
delete your personal information unless I have compelling and legitimate
grounds to continue using that information or if it is needed for legal reasons.  Complain. If you reside in the EU and wish to raise a concern about my use of
your information (and without prejudice to any other rights you may have), you
have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Janette Watson am the data controller
of your personal information. If you have any questions or concerns, you may
contact me at thelazarette@gmail.com

*If a customer contacts me to access, correct or delete personal information
held by Etsy, I will request that the customer send a request directly to Etsy.

If you have any questions about these rights please contact us at

Janette and Paul Watson
The Lazarette
Port Pendennis Marina,
Challenger Quay
Falmouth
Cornwall
TR11 3YL

Email : thelazarette@gmail.com