TheLittleCraftMouse

Keeping Creativity & Imagination Alive

Bideford, England · 73 Sales

Announcement   Adorable dolls & toys for someone special all perfectly handcrafted & suitable from birth, easy to read crochet patterns & much more. www.thelittlecraftmouse.co.uk

Announcement

Last updated on 05 Mar, 2016

Adorable dolls & toys for someone special all perfectly handcrafted & suitable from birth, easy to read crochet patterns & much more. www.thelittlecraftmouse.co.uk

Kirsty Pedlingham

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Kirsty Pedlingham

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About

Tale of The Little Craft Mouse

Having studied fashion and textiles, art and creative design at school and college I have a passion for handmade things and love to design.

After moving to North Devon, I finally felt settled in our new house in March 2013, I decided to treated myself and brought a craft magazine. My three year old munchkin saw a little bunny in it and wanted one. I had never crochet an animal before but I found a crochet hook and got some wool and made one. It is very much loved, I really enjoyed making it and The Little Craft Mouse was born.

I have also taken a journey to ensure that all my toys are safety tested, so that your perfect gift for that special person is well made and not going to fall apart as soon as they get their hands on it.

Shop members

  • Kirsty Pedlingham

    Owner, Maker, Designer

    I'm a busy work at home mum of two, who handcrafts dolls, toys and other handmade gifts for those special occasions, that light up little eyes and has a passion for crochet and sewing.

Shop policies

Last updated on 22 January, 2018
Welcome to The Little Craft Mouse
Keeping Imagination and Creativity alive in little (and big) people

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
1. Introduction
1.1 We understand that from time to time you may wish to return a product to us.
1.2 We have created this policy to enable you to return products to us in appropriate circumstances.
1.3 This policy shall apply to all of our customers, irrespective of their geographical location.
1.4 This policy shall apply to all orders submitted through our website excluding digital downloads pdf files such as patterns etc
1.5 This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).

2. Returns
2.1 If you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us and receive a refund in accordance with this policy if:
(a) we receive the returned product within 30 days following the date of dispatch of the product to you;
(b) the returned product is unused, in its original unopened packaging (with any seal or shrink-wrap intact), with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(c) you comply with the procedure set out in this policy in relation to the return of the product; and
(d) none of the exclusions set out in this policy apply.

3. Returns procedure
3.1 In order to take advantage of your rights under this policy, you must contact us to obtain a return authorisation number, and then send the product to us with a covering note quoting that number.
3.2 Products returned under this policy must be sent by Royal Mail Signed For delivery to The Little Craft Mouse, 5 Kimberley Park, Northam, Bideford, Devon EX39 1GQ.
3.3 You will be responsible for paying postage costs associated with returns under this policy.

4. Exclusions
4.1 The following types of product may not be returned under this policy:
(a) digital downloadable pdf file such as patterns etc;
(b) any product made to your specification;
(c) any product made to order;
(d) any product personalised or adapted for you; or
(e) gift vouchers.

5. Refunds
5.1 We will give you a refund for the price you paid to us in respect of any product properly returned by you in accordance with this policy.
5.2 We will not refund to you the original delivery charges relating to the returned product.
5.3 We will not refund to you any costs you incur in returning the product to us.
5.4 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
5.5 We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we receive your returned product.

6. Improper returns
6.1 If you return a product in contravention of this policy, and you do not have any other legal right to a refund or exchange in respect of that product:
(a) we will not refund the purchase price or exchange the product;
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.

7. Our details
7.1 This website is owned and operated by Kirsty Pedlingham.
7.2 Our principal place of business is at 5 Kimberley Park, Northam, Bideford, Devon EX39 1GQ.
7.3 You can contact us:
(a) using our website contact form;
(b) by email, using the email address kirsty [!at] thelittlecraftmouse.co.uk
Payment
We accept payment via PayPal.
Shipping
Delivery Policy
1. Introduction
1.1 In this policy we set out details of the delivery methods, periods and charges that apply to orders for our products made through our website or email.
1.2 This policy is a legally binding document, and this policy shall form part of the contract of sale between you and us made under our terms and conditions of sale.

2. Free delivery
2.1 We offer standard delivery to all mainland UK addresses on all orders over GBP 50 (including VAT).
2.2 All other orders will be subject to delivery charges as detailed in Section 5.

3. Geographical limitations
3.1 We will usually be able to deliver to the following countries and territories: England, Scotland, Wales, Northern Ireland, Channel Islands, Isle of Man, United States of America, Canada, Australia and New Zealand.
3.2 We may from time to time agree to delivery products to other countries and territories.

4. Delivery methods and periods
4.1 The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows:
(a) if your delivery address is on the United Kingdom mainland, you will be able to select Flat Rate, and the typical period for delivery of products by this method is 3 – 5 working days.
(b) if your delivery address is in the Rest of the World, you will be able to select Worldwide Flat Rate, and the typical period for delivery of products by this method is 10 – 14 working days.
4.2 If you place your order by 1pm GMT on a working day, these time periods run from the close of business on that day; if you place your order after 1pm GMT on a working day, or on a non-working day, these time periods run from the close of business on the next following working day.
4.3 The delivery periods set out in this Section 4 are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period.
4.4 We may conduct fraud screening checks before dispatching the product, and these checks may delay your delivery. If the delivery is likely to be delayed as a result of fraud screening checks, we will notify you.

5. Delivery charges
5.1 Delivery charges will be calculated by our website and automatically applied to your order during the checkout process, or alternatively quoted by us.
5.2 Applicable delivery charges will depend upon the delivery method you select, the location of the delivery address, and the size and weight of the products in your order.
5.3 Our delivery charges are as follows:
(a) in respect of Flat Rate, delivery charges will be GBP 3.75.
(b) in respect of Worldwide Flat Rate, delivery charges will be GBP 10.00.

6. Delivery tracking
6.1 Delivery tracking is available in respect of all orders for our products at an additional cost. Please contact us directly by email to arrange this service.
6.2 You will receive further instructions on how to track your delivery via email.

7. Receipt and signature
7.1 All deliveries must be received in person at the delivery address, and a signature must be provided.

7.2 Our delivery service provider will notify you in advance of attempting to make a delivery requiring a signature.

8. Collection
8.1 If your products remain undelivered despite our delivery service provider making an attempt to deliver them, the delivery service provider will leave a card at your address, with instructions on how you may collect your products, including a time limit for collection.

9. Delivery problems
9.1 If you experience any problems with a delivery, please contact us using the contact details that we publish on our website or otherwise notify to you.
9.2 If our delivery service provider is unable to deliver your products, and such failure is your fault, and you do not collect your products from our delivery service provider within the relevant time limit, we may agree to arrange for re-delivery of the products; however, we reserve the right to charge you for the actual costs of re-delivery (even where the initial delivery was free of charge).
9.3 An indicative list of the situations where a failure to deliver will be your fault is set out below:
(a) you provided the wrong address for delivery;
(b) there is a mistake in the address for delivery that was provided;
(c) the address for delivery is not reasonably accessible;
(d) the address for delivery cannot safely be accessed;
(e) if in-person receipt is not required, there is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery; or
(f) if in-person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.
Additional policies and FAQs
All toys are suitable from birth and CE Marked.

The law in the UK states that all toys should be safety tested and carry the CE marked, this means that they meet the requirements set by The Toy Safety Directive 2009/48/EC and BS EN71.

COPYRIGHT NOTICE
All items are protected by international copyright laws. All rights reserved.

Copyright © 2018 The Little Craft Mouse
Privacy
Privacy and cookies policy - Effective of – 22nd May 2018

The short, friendly version of our Privacy Policy
The Little Craft Mouse will never misuse or abuse your data.
We believe our use of your data is fair and reasonable, and don’t use it for anything we wouldn’t be happy with our selves.
We don’t share your data, unless absolutely necessary for service delivery or for security issues. We will never sell our data on.
We have checked that we are happy with all the services we use to help us manage data to make sure they are up to our standards.
We only collect the data we need to deliver our service and website, and only keep it for as long as is required.
We know and respect your rights to your data that we hold.
We do use cookies to make sure this website and our service work as well as possible, and we only use those we feel we really do need.
We do everything we can to ensure the safety of your data.


The Full Privacy Policy
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors, online stores users and customers; in this policy we explain how we will handle your personal data.
1.2 We use cookies on our website and online stores. We will ask you to consent to our use of cookies when you first visit our website or online stores.
1.3 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications.
1.5 In this policy, “we”, “us” and “our” refers to The Little Craft Mouse. For more information about us, see Section 15.
1.6 In this policy "online stores" refer to our Etsy store, Ravelry and Baby Keepsakes where we sell our goods and products. They also have their own Privacy Policies listed here:
Etsy: https://www.etsy.com/uk/legal/privacy
Baby Keepsakes: https://www.babykeepsakes.co.uk/privacy-cookies-policy/
Ravelry: https://www.ravelry.com/about/privacy

2. How we use your personal data
2.1 In this Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
2.2 We may process data about your use of our website, online stores and services ("usage data").
The usage data may include your IP address, geographical location,
browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.
The source of the usage data is cookies from visiting our website.
This usage data may be processed for the purposes of analysing the use of the website, online stores and services.
The legal basis for this processing is consent.
2.3 We may process your account and order/contractual data ("account data").
The account data may include your name, address and email address.
The source of the account data is your registration to our website.
The account data may be processed for the purposes of operating our website, online stores, providing our services, ensuring the security of our website, online stores and services, maintaining back-ups of our databases and communicating with you.
The legal basis for this processing is consent or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.4 We may process your information included in your personal profile on our website (“profile data“).
The profile data may include your name, address, telephone number, email address, profile pictures, gender, interests and hobbies.
The profile data may be processed for the purposes of enabling and monitoring your use of our website, online stores and services.
The legal basis for this processing is consent or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.5 We may process your personal data that are provided in the course of the use of our services (“service data“).
The service data may include your name, address, telephone number, email address, profile pictures, gender, interests and hobbies.
The source of the service data is you.
The service data may be processed for the purposes of operating our website, online stores, providing our services, ensuring the security of our website, online stores and services, maintaining back-ups of our databases and communicating with you.
The legal basis for this processing is our legitimate interests, namely the proper administration of our website, online stores and business or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.6 We may process information that you post for publication on our website, online stores or through our services ("publication data").
The publication data may be processed for the purposes of enabling such publication and administering our website, online stores and services.
The legal basis for this processing is our consent or legitimate interests, namely the proper administration of our website, online stores and business or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.7 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data").
The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.
The legal basis for this processing is consent or your legitimate interests, namely the request for service information and communication and our legitimate interests, namely our interest in the proper administration of our website, online stores and business.
2.8 We may process information relating to our customer relationships, including customer contact information ("customer relationship data").
The customer relationship data may include your name, your contact information, and information contained in communications between us and you.
The source of the customer relationship data is you.
The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers.
The legal basis for this processing is consent or our legitimate interests, namely the proper management of our customer relationships and administration of our business.
2.9 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website or online stores ("transaction data").
The transaction data may include your contact details, your card details and the transaction details.
The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.
The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website, online stores and business.
2.10 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data").
The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.
The legal basis for this processing is consent or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.11 We may process information contained in or relating to any communication that you send to us ("correspondence data").
The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
The correspondence data may be processed for the purposes of communicating with you and record-keeping.
The legal basis for this processing is our legitimate interests, namely the proper administration of our website, online stores and business and communications with users.
2.12 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.13 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.14 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.15 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

3. Providing your personal data to others
3.1 We may disclose your personal data to any member of our business as is reasonably necessary for the purposes, and on the legal bases, set out in this policy.
3.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.3 We may disclose personal data to our suppliers or subcontractors insofar as reasonably necessary for the proper administration of our website, online stores and business.
3.4 Financial transactions relating to our website, online stores and services are handled by our payment services providers, PayPal and Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://www.paypal.com/en/webapps/mpp/ua/privacy-full https://stripe.com/gb/privacy
3.5 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website or online stores for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.
3.6 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4. International transfers of your personal data
4.1 In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2 We have offices in the United Kingdom. The European Commission has made an "adequacy decision" with respect to the data protection laws of the United Kingdom.
4.3 The hosting facilities for our website are situated in United Kingdom. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of the United Kingdom.
4.4 Our email service provider is situated in US. The European Commission has made an “adequacy decision” with respect to the data protection laws of the US. Transfers to US will be protected by appropriate safeguards, namely EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework which our email service provider adhere to. You can find information about the email services providers’ privacy policies and practices at https://mailchimp.com/legal/privacy/?_ga=2.165284031.1407612538.1524480370-1273590177.1519038387
4.5 Our backup service provider is situated in US. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of the US. Transfers to the US will be protected by appropriate safeguards, namely EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework which our back up service provider adhere to. You can find information about the backup services providers’ privacy policies and practices at https://www.dropbox.com/privacy
4.6 You acknowledge that personal data that you submit for publication through our website, online stores or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

5. Retaining and deleting personal data
5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 We will retain your personal data as follows:
- personal data will be retained for a minimum period of 1 year and for a maximum period of 10 years (10 for purposes of toy safety regulations) following date of purchase/consent given.
5.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
- the period of retention of personal data will be determined based on the proper administration of our website, online stores and business as outlined in the policy in line with GDPR guidelines.
5.5 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6. Amendments
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3 We may notify you of changes to this policy by email.

7. Your rights
7.1 In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
7.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.10 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.13 You may exercise any of your rights in relation to your personal data by written notice to us, in addition to the other methods specified in this Section 7.

8. Third party websites
8.1 Our website includes hyperlinks to, and details of, third party websites.
8.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

9. Updating information
9.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

10. About cookies
10.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
10.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
10.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

11. Cookies that we use
11.1 We use cookies for the following purposes:
(a) shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website (cookies used for this purpose are: (Woo Commerce) wc_cart_hash_#; wc_fragments_#)
(b) marketing/advertising – we use cookies to help us to manage marketing and occasionally display advertisements/affiliate links that will be relevant to you (cookies used for this purpose are: (Facebook) fr; tr (Youtube) VISITOR-INFOR1-LIVE; YSC; (double.click.net) r/collect) (Mailchimp) mailchimp_landing_site (Google AdWorks) ads/ga-audiences)
(c) analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: (Google Analytics) _ga; _gat; _gid;_gali (Youtube) PREF; YSC)
(d) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: (Cookie Law) CookieConsent; viewed cookie policy)
11.2 The cookies using by our online stores are their responsibility. You can review their cookies policies here:
Etsy: https://www.etsy.com/legal/cookies-and-tracking-technologies
Baby Keepsakes: https://www.babykeepsakes.co.uk/privacy-cookies-policy/
Ravelry: https://www.ravelry.com/about/privacy

12. Cookies used by our service providers
12.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
12.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are: _ga; _gat; _gid;_gali.
12.3 We occasionally publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative's multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.

13. Managing cookies
13.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
13.2 Blocking all cookies will have a negative impact upon the usability of many websites.
13.3 If you block cookies, you will not be able to use all the features on our website.

14. Our details
14.1 This website is owned and operated by Kirsty Pedlingham of The Little Craft Mouse.
14.2 Our principal place of business is at 5 Kimberley Park, Bideford, Devon EX39 1GQ.
14.3 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by email, using the email address published on our website from time to time.

15. Data protection officer
15.1 Our data protection officer's contact details are: Kirsty Pedlingham at the address above.

More information

Last updated on 21 May, 2018
Frequently asked questions
Gift wrapping and packaging

Everything is gift wrapped

Sizing details

Notebook Bookmarks may not fit every notebook the same way as covers may vary sizes.

Seller details
Kirsty Pedlingham
The Little Craft Mouse, 5 Kimberley Park
BIDEFORD, Devon EX39 1GQ
United Kingdom