ThePaleRook

Dolls, Art, Creatures and Oddities handmade in Scotland

Glasgow, Scotland On Etsy since 2014

ThePaleRook

Dolls, Art, Creatures and Oddities handmade in Scotland

Glasgow, Scotland | 252 Sales

Announcement    Thank you for visiting my online shop. I am not listing new work for the time being due to the COVID-19 crisis, however I am still updating my Facebook page and Instagram feed. Find me at @thepalerook for updates.

Announcement

Last updated on 16 Apr, 2020

Thank you for visiting my online shop. I am not listing new work for the time being due to the COVID-19 crisis, however I am still updating my Facebook page and Instagram feed. Find me at @thepalerook for updates.

Items

No items listed at this time
    Johanna

    Contact shop owner

    Johanna

    Reviews

    Average item review
    5 out of 5 stars
    (82)

    About ThePaleRook

    Sales 252
    On Etsy since 2014

    Around the web

    Shop members

    • Johanna Flanagan

      Owner, Creator

    Shop policies

    Last updated on 13 December, 2017

    Accepted payment methods

    Paypal Mastercard Visa American Express Apple Pay Gift card
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I don't accept returns, exchanges or cancellations
    But please contact me if you have any problems with your order.
    Returns and exchange details
    I only accept returns if I have made a huge mistake, for example sending you the wrong item. Please check all the item's details, especially the size of the piece, before you buy and if you have any questions then please send me a message via Etsy.
    Payment
    I accept Paypal and credit cards via the Etsy check out.
    Delivery
    Items will be shipped within three days of cleared payment.
    Additional policies and FAQs
    Payment plans

    I am happy to arrange payment for work in two or three instalments over a period of no more than three months from the date of the beginning of the payment plan.

    If you would like to arrange to pay in instalments, please contact me through Etsy as soon as you have decided to purchase the doll. I will deactivate the listing, re-list it with a down payment and then arrange follow on payments that suit.

    Work will be shipped within three days of the final payment being received.

    If the work is not paid for within the agreed time, it will be re-listed in my Etsy shop and the agreement will be void. All payments are non refundable.

    If there is a change in your circumstances or if there is a necessary delay to making payments, please let me know and I will do my best to accommodate the situation. However, please keep in mind that a payment plan is an arrangement made in good faith between both of us and as such it can only work with respect, honesty and good communication.


    Copies, design use

    On purchasing a piece of work, you have bought the item - not the right to reproduce the item, claim it as your own work, or copy the pattern or design.


    Custom orders

    I do not make copies of existing work, each piece is unique and will not be repeated. However, I will sometimes consider custom orders for certain types of pieces.