ThePrettyInfinity
ThePrettyInfinity is taking a short break
Reviews
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Beth on 18 Jun, 2022
5 out of 5 starsI ordered at the end of February and got my dresses middle of June. Despite an original lead time of 5-7 weeks, I got my dresses 15 weeks after ordering. I must say that the dresses are lovely once they arrived. Amy was hit and miss with communication, and often gave false promises about dates the dresses were going to be ready by and those dates came and went and I felt I was constantly chasing Amy. I paid extra for tracked delivery but the tracking number I was given wasn’t working, but Amy did provide screenshots herself. Because of the delay, Amy offered a 10% discount as a good will gesture, which I really appreciated. Overall, the dresses ARE lovely but communication and empty promises aren’t great. Order well in advance! I’d still rather support small business than order from a big store 💕
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Leila on 05 May, 2022
5 out of 5 starsDress looks great on all 5 bridesmaids who are all different shapes! We were amazed with it, great value for money!
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Sophie on 06 Apr, 2022
5 out of 5 starsFrom start to finish I’ve had such a positive experience. My dresses arrived today and they are absolutely beautiful! Once my bridesmaids have tried them on I will update with a photo. I’m going to order matching ties as well. Thank you so much 5*
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Lara on 29 Mar, 2022
5 out of 5 starsThe dresses are absolutely stunning and amazing quality- the khaki colour is just beautiful and perfect for my 9 bridesmaids! Any issues we had along the way, Amy went above and beyond to get them resolved quickly and was in constant contact with me. Thank you so much Amy- I really appreciate everything x
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Aoiffe on 22 Jun, 2022
4 out of 5 starsDresses are great quality especially for the price paid. My bridesmaids were very comfortable. And with the nature of the material they didn’t crease so no need to steam! Unfortunately dresses didn’t arrive when stated but Any was very good at getting back to me and keeping me in the loop on what was going on.
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Ellen on 19 Jun, 2022
5 out of 5 starsThe dress is amazing! It fits well and came well packaged. The seller communicated well throughout the process. For the quality and price of the dress I would definitely recommend! Thank you so much!
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Laura on 18 Jun, 2022
5 out of 5 starsLovely dresses and so fab they can be cut to the desired length for each person - my bridesmaids looked amazing! Much appreciated x
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Beth on 18 Jun, 2022
5 out of 5 starsI ordered at the end of February and got my dresses middle of June. Despite an original lead time of 5-7 weeks, I got my dresses 15 weeks after ordering. I must say that the dresses are lovely once they arrived. Amy was hit and miss with communication, and often gave false promises about dates the dresses were going to be ready by and those dates came and went and I felt I was constantly chasing Amy. I paid extra for tracked delivery but the tracking number I was given wasn’t working, but Amy did provide screenshots herself. Because of the delay, Amy offered a 10% discount as a good will gesture, which I really appreciated. Overall, the dresses ARE lovely but communication and empty promises aren’t great. Order well in advance! I’d still rather support small business than order from a big store 💕
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About ThePrettyInfinity
The perfect infinity dress for every occasion
Starting in 2018 I wanted to begin my own shop to work round looking after my son. Knowing weddings, proms and evening wear can be expensive I wanted to be able to make a beautiful dress which was affordable to everyone and this is where PrettyInfinity came to be.
I aim to continue to grow with different colours, materials and styles in the infinity range.
Thank you for taking the time to look at my shop, please get in touch regarding any of the dresses.
For any enquiries please message via Etsy or on my email prettyinfinity1 [!at] outlook.com
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Shop members
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Amy
Owner
Hello, I am Amy and the owner of ThePrettyInfinity I started this business in 2018 to be able to offer handmade bridesmaid dresses that are affordable for all! I have being running this business along side raising my two boys (1 and 4) Please get
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
I don't accept returns, exchanges or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
How long does my order to take to complete
All dresses are handmade to order, I aim to have the dresses out as soon as I can. Please see product description for the availability.
My waiting time is roughly 5-9 weeks.
All orders are now given a specific date in which they will be made/sent. Please feel free to specify a date you’d like them by or drop a message to discuss.
Refunds and returns
Returns/Refunds are accepted only if the dress is faulty, you have 14 days from receiving your order to state any issues.
I do highly recommend ordering a colour swatch if you are trying to match a colour/shade before purchasing a dress to make sure it is the right colour for you as I do not accept returns on dresses if they are the wrong colour.
Sample dress - please only purchase 1 dress as a sample, these are still hand made specifically for you. You have 28days to return the dress if it is not what your after, please send a message to let me know and a refund will be issued once the dress has been sent back, shipping costs are covered by the customer.
Dresses which have been custom made or altered can not be returned/refunded.
Care instructions
I would recommend a cool hand wash or 30 degree wash.
To dry either let it dry naturally or on a very low heat in the dryer.
Delivery to the EU
For 1-2 dresses please select the delivery category EVERYWHERE ELSE.
If you are purchasing 3-7 dresses please select your country for courier.
Please include your mobile number and email for customs. Please keep an eye on custom emails as any charges/fees are to be covered by the customer.
If you have any questions please get in touch.
Wholesale availability
Please send an email to prettyinfinity1@outlook.com for information
SAMPLE DRESS
For a dress for all your bridesmaids to try on before purchasing the full bridal party please make sure you have ordered colour swatch to make sure your happy with the colour/fabric. PLEASE GET IN TOUCH IF YOUR WANTING TO ORDER A SAMPLE DRESS AND LEAD TIMES.
You can purchase one dress, this is made to order for you and if your happy with this you keep the dress and order the others. If not you have 21 days to send back for a refund.
Please write in personalisation it is a sample dress
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