TheStarAndHeart

Nature & Magic inspired Handmade Ceramic Art.

Glasgow, Scotland On Etsy since 2015

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

TheStarAndHeart

Nature & Magic inspired Handmade Ceramic Art.

Glasgow, Scotland | 1,529 Sales

The Star and Heart Studio

Contact shop owner

The Star and Heart Studio

Announcement    IMPORTANT -PLEASE READ-

Dear all, Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. For your peace of mind just to let you know that my ceramics are fired twice around 1040°C (which makes them germ and bacteria free) in a studio where I work on my own. As an extra precaution I clean each piece with alcohol 96º before I post them.

USA POST UPDATE - Government announced that most travel will be suspended for 30 days. These restrictions DO NOT apply to trade and cargo routes, but there’s a chance your package delivery might be delayed due to staff shortages so please keep this in mind if you wish to place an order.

UK POST UPDATE - So far Royal Mail are delivering as normal but giving priority to 1rst class or tracked and items, so I am sending all the orders 1rst class at no extra cost.

Thank you for your support in this difficult times, keep safe and stay positive (for ourselves as well as for others)
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Hello and welcome! Thank you so much for taking the time to check out my shop.

All the pieces you can see here are hand made from kiln fired earthenware clay and decorated with a mix of non toxic glazes.

No molds, stencils or decals are used in the creation of these pieces. I only make small batches and one of a kind items that will make the most special gift, jewellery, cake topper, heirloom, keepsake or love token.

Due to the nature of one of a kind hand-built ceramics, measurements vary and sizes are approximate. Each item is a unique, one-of-a-kind work of art and measurements may sometimes vary slightly.

If you have any questions please feel free to message me!

- You can contact me by email: hello [!at] starandheartstudio.com
- Follow me on Instagram! @thestarandheartstudio
............................................................................................................................
Waiting times for custom artwork are approximately 4/8 weeks. I might be able to finish them sooner than that, but I cannot guarantee it. Thank you for your patience.
............................................................................................................................

Announcement

Last updated on 25 Mar, 2020

IMPORTANT -PLEASE READ-

Dear all, Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. For your peace of mind just to let you know that my ceramics are fired twice around 1040°C (which makes them germ and bacteria free) in a studio where I work on my own. As an extra precaution I clean each piece with alcohol 96º before I post them.

USA POST UPDATE - Government announced that most travel will be suspended for 30 days. These restrictions DO NOT apply to trade and cargo routes, but there’s a chance your package delivery might be delayed due to staff shortages so please keep this in mind if you wish to place an order.

UK POST UPDATE - So far Royal Mail are delivering as normal but giving priority to 1rst class or tracked and items, so I am sending all the orders 1rst class at no extra cost.

Thank you for your support in this difficult times, keep safe and stay positive (for ourselves as well as for others)
------------------------------------------------------------------------------------------

Hello and welcome! Thank you so much for taking the time to check out my shop.

All the pieces you can see here are hand made from kiln fired earthenware clay and decorated with a mix of non toxic glazes.

No molds, stencils or decals are used in the creation of these pieces. I only make small batches and one of a kind items that will make the most special gift, jewellery, cake topper, heirloom, keepsake or love token.

Due to the nature of one of a kind hand-built ceramics, measurements vary and sizes are approximate. Each item is a unique, one-of-a-kind work of art and measurements may sometimes vary slightly.

If you have any questions please feel free to message me!

- You can contact me by email: hello [!at] starandheartstudio.com
- Follow me on Instagram! @thestarandheartstudio
............................................................................................................................
Waiting times for custom artwork are approximately 4/8 weeks. I might be able to finish them sooner than that, but I cannot guarantee it. Thank you for your patience.
............................................................................................................................

Reviews

Average item review
5 out of 5 stars
(601)

About TheStarAndHeart

Sales 1,529
On Etsy since 2015

Shop policies

Last updated on 17 March, 2020
Welcome to The Star And Heart Studio. I make all kinds of handmade items in Glasgow Scotland.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Send items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We accept returns for refund if an item is faulty or arrives broken. Please let us know about the damage within 20 days of shipping date and provide a photo of the faulty/broken item and we will find a way to resolve the situation.

Custom orders are non-refundable.
Payment
If you decide to cancel your order, please let us know as soon as possible. Once an item is personalised it cannot be returned.
Delivery
Deliveries are sent via 2nd class Standard Royal Mail. This option do not have a tracking option. IF YOU WISH YOUR DELIVERY TO BE TRACKED PLEASE SELECT THAT OPTION ON THE CHECK OUT, OTHERWISE DELIVERIES ARE STANDARD AND TRACKING THEM IS NOT POSSIBLE.

All your orders will be dispatched usually within 3-5 days of the order being placed unless it is a preorder or a custom order.

Express delivery is also available for urgent orders. If you would prefer this option please message me prior to purchasing so I can add the extra postage to your order.

Please make sure that the address is correct to avoid any extra postage. A returned parcel will require new postage to forward to the correct address.

GIFT PARCEL
We ship your item to the address you have listed in your Etsy order. We are happy to ship to a different address as long as you let us know in advance.
Additional policies and FAQs
We also design for third parties. If you are interested in a design for your brand please get in touch.

More information

Last updated on 06 Oct, 2018
Frequently asked questions
Care instructions

Ceramics can be washed with warm water and detergent.

Custom and personalised orders

Once a custom order is sent to a customer I will hold the items for a maximum of 5 days.

In case the custom order does't get processed within 5 days, it will be cancelled and the items listed again, so they will be able to be purchased via standard listings.

Sizing details

Each item has the sizing details in the listing description. Should you need more detailed information about a piece, please let me know and I will send it to you.

Seller details