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TheVintageLetterLady

The Vintage Letter Lady

London, England
178 Sales

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Buyers bought gifts from this shop and gave them 5-star reviews!

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TheVintageLetterLady is taking a short break

Note from shop owner Thank you, thank you, thank you for all the support during 2020/21.

I have now closed my store for a short time as I’ve had a baby!!!

Have a wonderful safe, happy and healthy 2021.
Samantha xx

Note from shop owner

Last updated on 31 Mar, 2021

Thank you, thank you, thank you for all the support during 2020/21.

I have now closed my store for a short time as I’ve had a baby!!!

Have a wonderful safe, happy and healthy 2021.
Samantha xx

Samantha Hine

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Samantha Hine

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About TheVintageLetterLady

Sales 178
On Etsy since 2014

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I have a love of all things old and vintage. I love the fact that all things have a history to them, a story, a different life to how we use them now. Because of this love The Vintage Letter Lady was born! All my items are made from up-cycled and vintage items I've collected here and there that are often associated with letters. Whether it be handmade name plaques using vintage letters, vintage tea cup candles, hand printed cards with your own personal message or even gorgeous original scrabble letters to create a bespoke name plaque.
If you see something you like but would like a slight change on it then let me know and I'll see what I can do for you.
Thank you for shopping at The Vintage Letter Lady and I hope you love it as much as I do! Sx

Shop policies

Last updated on 10 May, 2022

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for any reason you are unhappy with your purchase please get in touch within 7 days of receiving your order and we can discuss the problem. If we have arranged for the good to be returned, the cost of shipping the goods will not be covered and please ensure the goods returned in the condition they were posted to you.
The Vintage Letter Lady is a firm believer in friendly good old-fashioned customer service.
Payment
The Vintage Letter Lady (TVLL) accepts payment via Paypal, direct checkout, or Etsy gift card. Payment is due within 3 days of the order being placed or the order will be cancelled unless you contact me to arrange payment.
Delivery
Your parcel will be posted within 3-5 business days after full payment is received, via Royal Mail first class. This is an untracked service. If you wish to have your items sent recorded delivery or next day delivery etc, please contact me prior to purchase to arrange the alternative shipping method and additional costs.
The cost of shipping also includes transport to the post office and packaging your item.
Although we like to support the Royal Mail service sometimes it can take a little longer so please allow 3 to 5 days for delivery.
If you order is not with you within the week please get in touch.
We ship to the address given in your etsy reciept, as you have written it at the time of sale. Please ensure it is correct.
We are very sorry, but we are not responsible for items lost in the mail.
Additional policies and FAQs
If you have any questions, please don't hesitate to send an email on theletterlady [!at] hotmail.co.uk, and we will come back to you asap.