Announcement Beautiful, playful objects with an edge...for your home and your stationery drawer!
Beautiful, playful objects with an edge...for your home and your stationery drawer!
Susan Prior on 01 Jan, 2017
High quality mug and flawless service. The seller was very helpful. Replied promptly to my question and took extra care to make sure the mug arrived in time for Christmas as requested (despite my leaving it to the very last minute).
Accepted payment methods
All non-UK orders are shipped via Royal Mail International Standard Delivery.
Import Fees, Duties, and Customs fees are not included in shipping costs, and are not covered by us under any circumstances. The customer is responsible for paying any such fees.
If you would like to upgrade your delivery method (for example, for express delivery) please get in touch before ordering and we can arrange a custom order!
Refunds and Exchanges
We are happy to issue replacement items to anyone receiving damaged or faulty goods.
If you receive an item which was damaged in transit or otherwise faulty, please contact us within 7 days of receipt. We will require you to send us a photograph of any damage/fault on the item before the replacement is dispatched.
IF YOU HAVE CHANGED YOUR MIND:
If you would like to return your item, you must notify us within 14 days of receiving the item. Once it has been returned to us, we will issue you with a full refund, covering the cost of the item and the original cost of outgoing shipping. However, return postage will be at the buyer's expense.
You must keep the 'Proof of Postage' slip from post office as proof that the item was indeed mailed back to us, should it go missing in transit.
For returns, please contact us via Etsy or email us at theftyart(at)gmail.com