ThomasWoodandWool

Handmade items made from Wood and Wool in West Wales

Carmarthen, Wales · 2272 Sales

ThomasWoodandWool

Handmade items made from Wood and Wool in West Wales

Carmarthen, Wales 2272 Sales On Etsy since 2014

5 out of 5 stars
(595)

Announcement   We specialise in bespoke handcrafted, handspun and hand turned items made in Wales. This includes - spinning accessories such as niddy-noddys, drop spindles, bobbins, and general spinning and weaving supplies including fibre and yarn.
Woven rugs and hand knitted items are also available.
Spinning wheel repairs and restoration undertaken, with replacement parts also available.
Contact me for further details.

Announcement

Last updated on 02 Apr, 2018

We specialise in bespoke handcrafted, handspun and hand turned items made in Wales. This includes - spinning accessories such as niddy-noddys, drop spindles, bobbins, and general spinning and weaving supplies including fibre and yarn.
Woven rugs and hand knitted items are also available.
Spinning wheel repairs and restoration undertaken, with replacement parts also available.
Contact me for further details.

Karen Thomas

Contact shop owner

Karen Thomas

View all 104 items

Reviews

Average item review
5 out of 5 stars
(595)
View all 595 reviews

Updates

New style drop spindle for this year will be available in our Etsy shop soon

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Bobbins, bobbins & more bobbins!

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More distaffs turned today.

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About

Spinner, weaver and woodturner from West Wales

We are a husband and wife team based in beautiful West Wales on a smallholding including ancient woodland and pasture. We spend our days spinning, weaving and woodturning producing items using materials from our land and the local area.

Commissions are accepted for both spinning and woodturning items - please contact us for details.

Around the web

Shop members

  • Karen Thomas

    Owner

    Spinner and Weaver for over 30 years.

  • E Thomas

    Wood Turner

    Wood turner and spinning wheel repairer and restorer for over 30 years.

Shop policies

Last updated on 21 February, 2018
Welcome to Thomas Wood and Wool policies

We specialise in bespoke handcrafted, handspun and hand turned items.

All wood items are provided with a seal of varnish or beeswax finish so will have little problems at customs, but some of the woods used are known to be poisonous when ingested. Please ensure woods such as Yew and Laburnum are kept away from small children, and spalted items will be available in the UK, EU and Non EU countries only.

Hand dyed fibre and items made from this is dyed using acid dyes, and although they have been rinsed thoroughly a slight colour run may occur when washing your spun yarn or item.
As items are 100% pure wool it is recommended they are hand wash only.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
It is very important to us that you are happy with your purchase, although in the unlikely event that you are unhappy the following should be noted.

a. All items are sold as seen.
b. As all items are hand turned or hand spun variations in colour, patina, grain or small dimensions are inevitable. Please make sure you know exactly what you are purchasing. If you are not sure if the item is for you please contact me before buying.
c. Bobbins are sold as per the descriptions given on the listings, however we are aware that sizes, dimensions etc. change over time. To ensure you obtain the correct bobbin for your wheel or loom please ensure you measure the bobbins before purchase. Bobbins ordered for the wrong wheels or looms will not be refunded. Please contact us if there is any doubt about the bobbin required.
d. If you are not happy with your item we will accept returns, but at the buyers expense, unless the item is in some way faulty. Refunds will not be processed until the item is returned in he same condition as sent. Please ensure you have a proof of postage if you are returning items. Also return items must be labelled as "Returned Merchandise". Failure to do this may result in the Customs charges being deducted. If you wish to return your item you must contact me within 7 days of receiving your item, and items will not be accepted back after 30 days.
e. No returns or refunds will be accepted on Custom orders.
f. If an item arrives damaged we will replace the damaged part of your order or if this is not possible a refund will be provided.
Payment
I accept payment via Paypal.

You may cancel your order at any time before the order has been dispatched.
You will need to contact me to arrange this.
Once your order has been dispatched no refund will be issued until the item is returned in the same condition as sent.
Shipping
Parcels are shipped daily (Monday to Friday) to ensure delivery times are kept to a minimum.

We will endeavour to combine postage and packing wherever possible, discounted prices are automatically applied at checkout. Please note bobbins are excluded from discount due to the additional packaging needed for these delicate items

Generally all items are dispatched within 3 to 5 business days, but larger items and custom orders may take longer. All items are shipped via Royal Mail Second class service unless a shipping upgrade has been purchased.

We use the print out on the Etsy invoice as your shipping address. Please make sure this address is correct. If you need it sent to another address please send me a message at the time of purchasing.
International orders over certain values (this varies depending on your country) may be charged customs fees. This is out of my control, and any fees that the items incur are at the buyers expense. Please check that what you are purchasing will be allowed through customs in your country, if items are returned to me due to being refused by customs I will refund the cost of the item, but not the shipping fees.
Shipping to Europe and Non EU countries can take approximately 15 days. Shipping to the US and Australia can be up to approximately 30 days, and Canada could be considerably longer. At busy times of the year such as Christmas all postage could be longer.
Additional policies and FAQs
If there are any problems with your order, please contact us. We will work with you to make it right.
All wheels although fully restored and refurbished may have some minor small use related marks due to their age.

All items are sold subject to UK laws and legislation.
Privacy
This Privacy Policy describes how and when TW&W (Thomas Wood and Wool) collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that TW&W do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information for a custom order, if you contact us directly.
2. TW&W rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. TW&W use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. TW&W use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
3. Information about our customers is important to our business. TW&W share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. TW&W share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. TW&W engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. TW&W will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. TW&W may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. TW&W retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, TW&W may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. TW&W generally keep your data for the following time period: 2 years.
5. If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information TW&W hold about you by contacting us using the contact information on this page.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) TW&W will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

More information

Last updated on 09 Feb, 2018
Seller details
Karen Thomas
Ogof, Cwmpengraig
Drefach Felindre
LLANDYSUL, Carmarthenshire SA44 5HR
United Kingdom