TinyGreyCat

Cute things for cute people!

Bath, England · 187 Sales

TinyGreyCat

Cute things for cute people!

Bath, England 187 Sales On Etsy since 2015

5 out of 5 stars
(91)

Shop owner

Lily

Contact

Announcement   Welcome to Tiny Grey Cat!
We are currently on our Christmas break and your order will be processed when we return on 29th December. Thanks for stopping by; Happy Holidays to you!

Announcement

Last updated on 24 Dec, 2017

Welcome to Tiny Grey Cat!
We are currently on our Christmas break and your order will be processed when we return on 29th December. Thanks for stopping by; Happy Holidays to you!

Lily

Contact shop owner

Lily

Reviews

Average item review
5 out of 5 stars
(91)
melontaylor

melontaylor on 06 Apr, 2018

5 out of 5 stars

what a cute pin! i had one of these popples as a kid in the 80s so this is just too awesome for words!

Jessica

Jessica on 23 Feb, 2018

5 out of 5 stars

so. cute! absolutely love this pin! :)

View all 91 reviews

Shop policies

Last updated on 01 December, 2017

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
SHIPPING:

UK orders are sent by Royal Mail second class standard. Delivery time is 3-5 working days.

International orders are sent by Royal Mail International Standard. Delivery time is stated as 7-10 working days for EU destinations and 14-21 for USA/Canada/Rest of World, but please allow up to 21 days before enquiring where your parcel is. If you live outside the UK it is highly recommended that you upgrade your shipping to International Tracked. This option offers insurance should your parcel be lost in transit.

Orders from Mexico, South America, Asia and the Far East will only be sent by International Tracked.

Any customs or duty charges incurred are the responsibility of the customer - please check your country's charges before ordering. It is also the customer's responsibility to check that the item(s) you are ordering is not prohibited for import into your country.

On occasion there can be unexpected delays in the postal service which are out of our control, especially when shipping overseas. Whilst we fully appreciate the frustration of an order not arriving on time, please be patient and allow 21 days from order dispatch before contacting us to report it as missing. We will then be more than happy to investigate for you. Before 21 days has passed the postal service will not classify the item as lost and will not help us.

It is entirely the customer's responsibility to ensure they supply the correct shipping address at the time of ordering. Failure to do so will result in no refund/replacement items being sent.


RETURNS:

If you wish to return your order, in the first instance please contact us by email (tinygreycat@gmail.com) within 14 days of receiving it.

Returned orders must be received by us within 30 days.
All returned items must be in unused, re-saleable condition and in their original packaging.
The original shipping costs cannot be refunded. Furthermore, return shipping costs are the customer's responsibility and proof of postage/tracking must be obtained - refunds will not be granted for items lost in transit to us without it.

All sale and 'seconds' items are non-refundable.

If you believe you have received a faulty item, please email tinygreycat [!at] gmail.com

Your statutory rights are not affected.
Payment
Please pay within 2 days of purchase. If you are unable to do this, please let me know.
Shipping
International shipping is unfortunately getting more and more expensive :( If you'd like an accurate quote before purchasing, especially if you're buying more than one item, please just drop me a message and I'd be happy to check for you.

PLEASE ENSURE YOUR ADDRESS IS CORRECT BEFORE SUBMITTING YOUR ORDER. I do not take any responsibility for items that do not reach you because of an address error.

I also cannot be held responsible for items that are lost in the mail - once they have been posted, it is out of my hands. Proof of posting is obtained wherever possible. If you would like your item(s) sent requiring a signature, please send a message and I can sort out a price for you.