Transfertheory

Transfertheory is run by Taylor Ramsey, an individual seller based in the United States. This policy explains what buyer information I receive through Etsy, how I use it, and your rights.

What I collect: when you buy, Etsy gives me the information needed to fulfill and support your order: your name, Etsy username, email address, order details, and any messages you send me. Because every item is a digital download, I don't need or keep a shipping address. I never see your payment details; Etsy processes all payments.

Why I use it (legal basis): to deliver your files and give you support (to perform our contract), to keep records for tax and legal purposes (legal obligation), and to answer your questions or fix a problem with a file (legitimate interest).

Sharing: I don't sell, rent, or share your information for marketing. It is shared only with Etsy, which runs the marketplace and payments, and with service providers only where needed to run the shop (for example, my accountant for tax records), or if the law requires it.

Messages: I won't add you to any email list or send unsolicited messages. I only contact you about your order.

Retention: I keep order records only as long as needed for support and for tax and legal requirements, generally up to 7 years, then delete them.

Your rights: depending on where you live, including under the GDPR, you may ask to access, correct, delete, or restrict use of your personal information, object to how it's used, or get a copy of it. You can also complain to your local data protection authority.

Contact: message me any time through Etsy (Contact shop owner) with a privacy question or request, and I'll respond promptly.