TreeSeer

Art and artefacts made by Simon H. Lilly

Llanwrtyd Wells, Wales
| 3,647 Sales | 5 out of 5 stars 5 out of 5 stars

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Simon Hughes Lilly

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Simon Hughes Lilly

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5 out of 5 stars
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Shop policies

Last updated on 09 May, 2022
Welcome to TreeSeer, the shop that carries a selection of bits and bobs made by me, Simon Lilly. I hope you enjoy looking around. Usually I try to explain what and why I am doing what I'm doing, but if you have any other questions feel free to converse!

I tend to work on many projects simultaneously, playing around with variations on a theme. So if you like something but it's not quite right, I may have something similar tucked away that might suit you better.

Nearly everything is completely made by my hand, with the exception of turned wooden items, that are usually made by a good friend of mine who knows what sort of thing I like to work with.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Paypal is by far the easiest and most secure way of payment these days, so that is what I prefer to use. Let me know if you need to make payment some other way and we'll see what is possible.

Delivery

Within the UK all items are posted by Special Delivery or First Class, depending on size and value.

If there is a delay in posting your item we will let you know approximate posting dates, but generally, you item will get sent within 2-4 days of receiving your order.

All items posted outside of the UK will be sent by International Tracked, if that is available.
This allows the item to be tracked and tends to speed the whole process. Packets can still occasionally get held up at customs but usually most things arrive within 7 -14 days. With tracking, at least you know when something is stuck in customs and not lost on the high seas!

It is important to keep an eye on the status of your packet by simply clicking on the tracking number included on your notification. This will take you directly to the postal sites dealing with the delivery.

The customer is responsible for any customs charges, duties or taxes that are levied in their own country.

Prints and other artwork are sent unmounted and safely rolled within postal tubes.

Additional policies and FAQs

Some items can be available for wholesale. If you are interested, let me know.

If you have a special thing you think I can make, we can talk about it.....

Privacy

Simon Lilly is based in Wales and has been selling on Etsy since 2011. He sells world-wide.

The GDPR requires that Simon provide certain information to his buyers in his privacy policy, including:

- the personal information he collects is only concerned with the order(s) you place;
- the legal bases he relies on to collect, uses personal information solely to fulfil your orders;
- he does not share to third parties;
- he only keeps personal information for the length of time it takes for you to receive your order;
- any queries over his buyers’ rights regarding his use of their personal information - please contact Simon direct with any privacy-related requests.
See this Seller Handbook article for a sample privacy policy you can customise for your shop.

More information

Last updated on 13 Apr, 2016

Seller details

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