TrendyMuttsUK

Handcrafted Stylish Dogwear & Accessories

Sheffield, England | 239 Sales

TrendyMuttsUK

Handcrafted Stylish Dogwear & Accessories

Sheffield, England 239 Sales On Etsy since 2015

5 out of 5 stars (45)

TrendyMuttsUK is taking a short break

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Note from shop owner Trendy Mutts UK is now closed until further notice.

Apologies for any inconvenience.

Note from shop owner

Last updated on 22 Jul, 2019

Trendy Mutts UK is now closed until further notice.

Apologies for any inconvenience.

K Robinson

Contact shop owner

K Robinson

Reviews

Average item review
5 out of 5 stars
(45)

About

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Shop policies

Last updated on 16 April, 2019
Trendy Mutts UK operate on a Monday - Friday basis ( UK 9-5pm )and try to answer enquiries out of hours when possible.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Send items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns are accepted.
If you are unhappy with your purchase - please contact me immediately and I will be happy to discuss.


Please return the item/s in their original state with packaging & tags attached to Trendy Mutts UK with-in 7 working days of receipt.
The BUYER is responsible for the return Postage costs.
The BUYER is advised to use a tracked delivery method.
Payment
Payment can be made via Paypal , or with all major credit/debit cards & Etsy gift vouchers.

Payment must be made immediately on ordering your item/s.

PLEASE NOTE:

Your order will be dispatched to the delivery address which is registered with your Paypal account or Credit/Debit Card details.

Goods are processed & dispatched once payment has cleared.
Delivery
Shipping
Items are on a " Made to Order " basis unless otherwise stated differently..
AND can be shipped up to 7 working days from receipt of payment.
Where possible it could be sooner than this..
You will receive a notification of when your parcel is dispatched.

UK DELIVERY

Parcels are sent by Royal Mail - Recorded Delivery Service.
Estimated Delivery - 3- 5 Working Days
A Tracking Number will be sent to you when your parcel is dispatched.

INTERNATIONAL DELIVERY

Parcels are sent by Royal Airmail or International Courier.
Estimated Delivery for Europe - 3 - 10 Working Days
Estimated Delivery for Rest of the World - up to 50 Working Days depending on the designated country's local courier service also.
Proof of Postage is available for this service only.

If you are wanting a tracking number for International Delivery then please contact me for a new shipping quote.

PLEASE NOTE:

We DO NOT deliver to PO BOX addresses.
International - the buyer is responsible for any local taxes should they occur.


Trendy Mutts UK IS NOT responsible for the delay / lost of / or damage to your parcel while in transit but will assist where posdible.
Additional policies and FAQs
Additional Policies and FAQs

Fabrics & all haberdashery are all brand new and sourced from reputable suppliers.
All items are made to a very high standard.

All designs / images are the property of Trendy Mutts UK.
All rights to our designs are protected by law , and any infringement of these rights will result in court action.

WHOLESALE ENQUIRES ARE WELCOME.
Please contact me for further details.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about it

Information that I collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

Where I need to collect personal data by law, or under the terms of a contract I have with you and you fail to provide that data when requested, I may not be able to perform the contract I have or am trying to enter into with you (for example, where you do not provide suitable delivery instructions to provide you with goods or services). In this case, I may have to cancel a product or service you have with me but I will notify you if this is the case at the time
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on a provider who enacts either Privacy Shield or equivalent as the legal basis for the transfer
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Keely Robinson trading as Bush Boo Baby & Kids , am the data controller of your personal information. If you have any questions or concerns, you may contact me at trendymuttsuk [!at] hotmail.com. Alternately, you may mail me at: Trendy Mutts UK , 140 Fir Tree , S35 7BS UK .

More information

Last updated on 26 Dec, 2018
Seller details
K Robinson
140 Fir Tree
SHEFFIELD, S35 7BS
United Kingdom