TwelveSilverTrees

Twelve Silver Trees Jewellery

Leicester, England | 52 Sales

TwelveSilverTrees

Twelve Silver Trees Jewellery

Leicester, England 52 Sales On Etsy since 2017

5 out of 5 stars (10)

Announcement   Welcome to Twelve Silver Trees Jewellery on Etsy.

All our jewellery available on our Etsy store is genuinely handmade, our full range is available on our website, Twelvesilvertrees.com

All of our jewellery is sourced from suppliers & artisans who abide by our ethical principles and standards. Most items are one off designs or produced in very limited numbers. We offer free Uk delivery as Standard and our returns/exchange polices are very generous,

Announcement

Last updated on 06 Mar, 2018

Welcome to Twelve Silver Trees Jewellery on Etsy.

All our jewellery available on our Etsy store is genuinely handmade, our full range is available on our website, Twelvesilvertrees.com

All of our jewellery is sourced from suppliers & artisans who abide by our ethical principles and standards. Most items are one off designs or produced in very limited numbers. We offer free Uk delivery as Standard and our returns/exchange polices are very generous,

Tim Stinchcombe-Twelvetree

Contact shop owner

Tim Stinchcombe-Twelvetree

View all 89 items

Reviews

Average item review
5 out of 5 stars
(10)
View all 10 reviews

Updates

Our new shop in the heart of historic Leicester City Centre is now open, come and see us at The Odeon Arcade, Market Place, Leicester, LE1 5HJ
Tenner Tuesday promotion till midnight tonight 12/12/17 usually £16.50 now £10 and still with free U.K. delivery
It’s a Tenner Tuesday! Usually £16.50 now £10.00 till midnight PLUS free UK postage!!!!!
View all 7 updates

About

About Us at Twelve Silver Trees Jewellery

Twelve Silver Trees is an online boutique specialising in Sterling Silver Jewellery. We source our products from ethical suppliers and artisans. Our range is and will be constantly expanding with exciting developments to come. Our current presence is our website, our new shop, located in the heart of Leicester city Centre and, of course, social media. As with all good things we are constantly evolving.
You will find more information about us in our Faq Page on our website.

About Me

My passion for jewellery started at an early age, for as long as I can remember I have been drawn to jewellery (and all things shiny). After initially building a business in antiques and collectibles I diversified into antique and vintage jewellery and have been going strong ever since.

My current interests lay with Sterling silver, which I feel is often underestimated in today's world. I can only get excited and passionate about Jewellery that moves me, I need to feel a connection almost. Whether it's a piece that is a few pounds or a few hundred, jewellery is so much more than fashion, the perfect piece can have a magical effect on your style, confidence & psyche. Jewellery has the power to capture an emotive moment in time that forms a visual & physical connection that keeps our memories of love,loss and joy with us at all times within touching distance.

Tim
Twelve Silver Trees Jewellery
Twelvesilvertrees.com

Shop members

  • Tim Stinchcombe-Twelvetree

    Designer, Owner, Creator

Production partners

  • A Local Artisan Jeweller

    United Kingdom

    This local artist Jeweller has the ability to turn my ideas & designs into stunning creations, while using fair trade and/or recycled Sterling Silver & comforting to our ethical principles.

Shop policies

More information

Last updated on 02 Sep, 2018
Frequently asked questions
Is it possible to return or exchange an item I have purchased?

Of course! If you aren’t happy with your purchase, you can send it back to us within 14 days of receipt for a full refund or exchange (T&C apply) Please see our dedicated Refund and exchange policies on our website. If in doubt, drop us an email at hello@twelvesilvertrees.com.

How do I clean my tarnished silver jewellery?

We recommend using liquid silver polish to make tarnished silver shine again. You can pick up liquid silver polish at most jewellery shops, supermarkets or online retailers such as Amazon or eBay. Just dip the jewellery items in the cleaning solution quickly and rinse off with water immediately afterwards or use a paste and a soft cloth to remove the tarnish and polish the silver. Silver polishing cloths are also widely available and are perfect for larger items such as bangles, chains etc.

The item I wish to purchase is a gift, do you offer a gift wrapping service? Can I include a personal message?

We will soon be launching our new concierge service which will include Jewellery box upgrades, personalised messages and luxury gift wrap. If you have any special requirements in the mean time, just let us know, we will do our best to accommodate any requests.

I have a problem or a complaint, what do I do?

Please let us know if you are not happy with any aspect of our service. You can contact us through Etsy, via Facebook messenger service or email us at hello@twelvesilvertrees.com and mark the email subject 'urgent response required'. In your email please tell us the full details of the issue concerned, items purchased and your full contact details. We aim to deal with any issues that occur promptly and professionally and we will do our best to resolve any problems.

How long will it take for me to receive my delivery?

Orders generally ship within one business day, and the estimated delivery time is 1-3 working days depending on Bank Holidays etc. Our Standard UK shipping is free.

We will shortly be introducing an Express Delivery service (Next Day Delivery) keep checking back with us for more updates.

International Shipping is a flat rate of £11.95 with an estimated delivery time of 4-10 working days depending on destination. Free international delivery is available on all orders over £50.00 GBP. We
Currently we use Royal Mail for all deliveries. This may change in the future and this page and the website will be updated if this happens.

Is this item genuine Sterling Silver?

All our products come from ethical suppliers and artisans. All items are guaranteed to be a minimum of 925 Sterling Silver (92.5 parts in 1000) unless otherwise stated. Some items carry a full Uk Hallmark while others are stamped 925, due to the size one delicate nature of some of our designs. This is in compliance the UK Hallmarking laws and regulations.

Seller details
Tim Stinchcombe-Twelvetree
Kiosk 1, Odeon Arcade
32-38 Market Place
LEICESTER, Leicestershire LE1 5HJ
United Kingdom