UANWOOL

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

1. Personal information I collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of pillows, for example), if you contact me directly.

2. The legal bases I rely on to collect, use, and share personal information

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases required by tax law; and
• for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. The third parties with whom I share personal information
Your privacy is important . I only share your personal information for limited reasons and circumstances, as follows:
• I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time I keep personal information ( Data Retention)
I retain your personal information only for as long as necessary to provide you with my services and support our relationship during your use of products purchased from me. I am also required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I keep your data for 7 years.
5. If transferring personal information outside of Europe, how the transfer will be handled
Through Etsy, I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Etsy use of the Privacy Shield Programme as the legal basis for the transfer.
6. Buyers’ rights regarding the use of their personal information and named Data Protection Officer
Your Rights
• You have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• You have the right to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will delete your personal information upon request.
• You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Julie Hermitage, am the Data Protection Officer of your personal information at Uan Wool. If you have any questions or concerns, you may contact me at hello@uanwool.co.uk. Alternately, you may write to me:
Wester Coul Farm, Lintrathen, Kirriemuir ANGUS Scotland DD8 5JR