UnderPressureEventz is taking a short break
Reviews
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Ali on 14 Aug, 2023
1 out of 5 starsI spent £580 on this product which took three weeks to arrive for a very large wedding. I had already spent a further £1014.00 with this seller on other products. When we unpacked the poles we discovered they were not fit for purpose and could not be attached to one another because the threads were wrong. Due to the time sensitivity asking for a replacement was not an option. I found a local metal worker who replaced the threads for £80. I asked the seller to consider a contribution to my additional costs but they will not accept any responsibility. A negative review is always a last resort but this product is not fit for purpose and should be avoided. My local metal worker said he could have made this for a fraction of the cost. Lesson learned. #shoplocal #shopethical
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Veronica on 28 Jul, 2023
1 out of 5 starsWould definite order again, company and Meral is great, but the shipping company choice of UPS is awful. 5 stars for the shop and customer service but please stop using UPS as they damaged and stole more than half the items in the package and now we’re dealing with claims and investigations.
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Helen Spiers on 19 Jun, 2023
5 out of 5 starsPurchased this sign for my husbands birthday. He loved it and the blue colour. Brought back memories of holidays and what the saying represents. Recommended company to friends.
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Christine on 14 Jun, 2023
1 out of 5 starsItem was delivered with chips, bad workmanship at base of stand, flaws throughout the cake stand. Dreadful customer service.
Meral responded on 15 Jun, 2023
These items are all handmade, fabricated and welded due to the item being metal there will always be flaws within the material. Buyer wanted a refund I sent a return label immediately. Unfortunately when the item returned back it had clearly been used, as confirmed by the customers social media account showing the cake stand in use at her daughters wedding for the intended purpose and damaged further. For future customers please read listings any issues please contact me I would have been happy to refund the item if the product hadn’t been used and was in the same condition as sent out.
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About UnderPressureEventz
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About Us!
Shop members
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Meral
Owner
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Ayse
Owner
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Murphy
Model & Hug Giver
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Seller details
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