UniquelyYoursDurham

Beautiful greeting cards, stationery and homeware.

Durham, England | 225 Sales

UniquelyYoursDurham

Beautiful greeting cards, stationery and homeware.

Durham, England 225 Sales On Etsy since 2014

5 out of 5 stars
(28)

Announcement   Greetings cards, art, stationery and homeware to brighten up your home or workplace.

Announcement

Last updated on 19 Nov, 2017

Greetings cards, art, stationery and homeware to brighten up your home or workplace.

Graeme Hall

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Graeme Hall

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About

Being creative is what we do.

Uniquely Yours was born out of our love of design. Since 2006 we have ran our graphic design business Designs Unique, which we still run today from a fantastic purpose built studio in the garden which is based in County Durham in the North East of England.

We've big on caring for our environment and the impact that we place upon it, which was a major consideration when looking at paper and inks. We use Epson UltraChrome ink to capture those vivid colours, which once finished are recycled back to Epson. The paper used is from sustainable forests and this was chosen also for the way it highlights the detail in our work and again showing off those vivid colours. We also keep our energy usage to a minimum, recycle all paper waste and redundant electronic equipment.

Take a look through our shop, hope you like what you see and happy browsing.

Shop members

  • Graeme Hall

    Owner, Designer

    A qualified graphic designer with over 20 years experience in the design industry who has had worked published online, in print and in galleries.

  • Maccine Hall

    Customer Service, Marketer

    A qualified marketeer Maccine oversees all manner of projects from marketing, customer service to producing her own bespoke plaques.

  • Coco

    Top Dog

    Coco is a firm believer in sleeping, playing, eating and loves meeting people, particular those who make a fuss of her.

Shop policies

Last updated on 25 May, 2018
Thank you for stopping by, I'm really pleased you're here! So who/what is Uniquely Yours? Well we are a husband and wife design business, we love to create art, to design, to play with colour, shapes, words and make something unique.

We create all the art ourselves from our studio in the garden (in fact it's the home to our design and marketing business - Designs Unique)!

We pour over the designs not that we are control freaks at all, but to ensure the quality is always maintained. We print in-house using Epson UltraChrome ink to capture those vivid colours. Then we will ship to anywhere in the world.

Take time to look at our shop and if you have any questions please get in touch.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Refunds and exchanges can be arranged on orders that are no older than 30 days from receipt of goods. Please contact via the Etsy messaging system if you wish to arrange a refund or exchange. Items must be unused and as sold.

If you encounter any issues with your order that has occurred whilst in transit please contact via the Etsy messaging system and I will try my very best to swiftly resolve any issues.
Payment
I only accept payment via the Etsy checkout payment system. Simple and safe.

If you wish to cancel an order please make contact as soon as possible, this way I can act quickly. I aim to turn around orders as fast as possible, normally the next working day - Monday to Friday (London UK time zone). If your order has been made and shipped I will only be able to refund or exchange upon return of goods. Please refer to the Refunds and Exchanges Policy for more details. Please bare in mind that all items are made by hand to order.
Shipping
UK: Standard delivery within the UK usually takes 3-5 working days to arrive.

EUROPE: Orders are dispatched from the UK and can take up to 2 weeks to arrive. Due to customs checks and import procedures of the respective country they can take longer to arrive.

REST OF WORLD: Orders are dispatched from the UK and can take up to 3 weeks to arrive. Due to customs checks and import procedures of the respective country they can take longer to arrive.
Additional policies and FAQs
We can create bespoke work so please feel free to get in touch.

Wholesale is available. Please contact me to discuss any wholesale enquiry.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a personalised greetings card order, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I do store personal information outside of the EU.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Graeme Hall, am the data controller of your personal information. If you have any questions or concerns, you may contact me at studio [!at] uniquley-yours.co.uk

Alternately, you may mail me at:
Graeme Hall, 86 Lanchester Road, Maiden Law, County Durham DH7 0QU, UK.

*If a customer contacts you to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or request that the customer send a request directly to Etsy.