VildaUK

Vilda Fashion Jewellery - Handmade in Sweden!

Deje, Sweden · 3950 Sales

Shop owner

Helena

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Note from shop owner OUR SHOP IS TEMPORARILY CLOSED WHILE WE'RE HAVING A LITTLE BREAK. PLEASE CHECK BACK LATER.

Note from shop owner

Last updated on 10 Aug, 2018

OUR SHOP IS TEMPORARILY CLOSED WHILE WE'RE HAVING A LITTLE BREAK. PLEASE CHECK BACK LATER.

Helena

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Helena

Reviews

Average item review
5 out of 5 stars
(615)
View all 615 reviews

About

Swenglish Jewellery Maker in Sweden

Hi, my name is Helena and I'm a Swedish crafter and business woman. I moved to the UK in 2002 and ended up married to a lovely Englishman. Now we're living and working with our daughter, dog and three mental cats in the beautiful Swedish countryside.

I used to own a little newsagent's, and to make the downtime go faster I began making little beaded earrings and displaying them on a small cork notice board in the shop. To my surprise, people wanted to buy them! Eventually this lead to creating and running my own fashion accessories shop.

Since then I have worked in jewellery and fashion retail management for many years, but decided to go it alone end of 2009, to better fit my hours around my husband's work and to get a better quality of life. Nowadays I make and sell my own designs on various online sites worldwide, and also in some local shops and at occasional craft fairs and markets etc.

My lovely little helper Kiersten works extra hours during busy times, and also helps to make backstock of all our pretty designs.

I now run two shops here on Etsy - this one and MediBracelets https://www.etsy.com/uk/shop/MediBracelets , which sells our collection of medical alert jewellery.

Around the web

Shop members

  • Helena

    Owner, Designer, Maker

  • Kiersten

    Assistant, Maker

  • Eddie the Dog

    Mostly In The Way

Shop policies

Last updated on 28 June, 2018
Hello and welcome to Vilda! My name is Helena, and I have been selling jewellery online since 2010.

Having worked in retail for more than 20 years, I know that a positive customer experience is key to all good business. I will do everything I can to make sure you enjoy purchasing from us. After all, I would like you to come back for more!

All items will be properly packaged, and will be presented in a pretty little organza bag or similar. We post most items in sturdy Jiffy bags.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We want you to be happy with your purchase! If you change your mind, no problem. Just send the item back within 30 days of purchase, and we will refund or exchange the item, depending on what you prefer. ALL return costs must be paid for by the buyer.

The item returned must be unused and in it's original condition. In the unlikely event that you receive a faulty item, we will of course refund all postage costs for you upon return.
Shipping
All items are posted via the Swedish postal service. Items sent abroad will be sent International Airmail.

If you require insurance, please contact us before payment.

We will normally post within 2 work days of payment, usually within 1 day. Custom made items can take an extra day or two!
Additional policies and FAQs
Seller's Privacy Policy

Our privacy policy sets out what personal buyer information we receive from Etsy, how we use it and under what circumstances, if any, we will share it with other parties. We abide by and are compliant with the Data Protection Act 1998 (herein referred to as “The DPA”) and the General Data Protection Regulation (herein referred to as “The GDPR”) which came into effect on 25th May 2018. We are committed to keeping buyers’ personal information secure and confidential.

Lawful Basis for Processing Personal Data

For the purposes of The GDPR, we are the Data Processor when selling on Etsy and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which we process personal data received from Etsy is that of “Contract” - whereby processing is necessary in order to fulfill buyer orders and enquiries. We retain information provided by Etsy such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.

Data We Receive: Personally Identifiable Information

We receive personally identifiable information from Etsy only when it is voluntarily submitted by buyers when placing an online order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address, telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose.

How we use buyers’ personal information

We may use any personal buyer information provided by Etsy to:

- process and dispatch buyers’ order/s
- carry out regulatory checks to meet our legal obligations
- prevent and detect crime
- develop and improve our products
- undertake anonymised statistical analysis (we won’t be able to identify individuals from this data)

We do NOT keep any printed records of purchases. We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:

- a buyer asks us to reveal the information, or we have a buyer’s permission to do so
- we are required or permitted to do so by law
- it is required by law enforcement, fraud prevention or credit reference agencies

We may share buyer personal information with service providers such as the postal service and other contractors, only to fulfil orders buyers place with us on Etsy.

Data Subject Access Requests

Under The GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on Etsy) a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.

For more information see Etsy.com

More information

Last updated on 26 Apr, 2016
Seller details
Helena Hyde
Fullingcott Farm
INSTOW, DEVON EX39 4LW