VildaDesign

Vilda Design - Handmade Jewellery

Bideford, England
3,977 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

VildaDesign is taking a short break

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Note from shop owner OUR SHOP IS TEMPORARILY CLOSED WHILE WE'RE HAVING A LITTLE BREAK. PLEASE CHECK BACK LATER.

Note from shop owner

Last updated on 04 Aug, 2022

OUR SHOP IS TEMPORARILY CLOSED WHILE WE'RE HAVING A LITTLE BREAK. PLEASE CHECK BACK LATER.

Helena

Contact shop owner

Helena

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About VildaDesign

Sales 3,977
On Etsy since 2012

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Swenglish Jewellery Maker in the UK

Hi, my name is Helena and I'm a Swedish crafter and business woman. I moved to the UK in 2002 and ended up married to a lovely Englishman. Now we're living and working with our daughter, dog and two mental cats in the beautiful Devon countryside.

I used to own a little newsagent's, and to make the downtime go faster I began making little beaded earrings and displaying them on a small cork notice board in the shop. To my surprise, people wanted to buy them! Eventually this lead to creating and running my own fashion accessories shop.

Since then I have worked in jewellery and fashion retail management for many years, but decided to go it alone end of 2009, to better fit my hours around my husband's work and to get a better quality of life. Nowadays I make and sell my own designs on various online sites worldwide.

My shops on Etsy are:
https://www.etsy.com/uk/shop/StudioVilda
https://www.etsy.com/se-en/shop/GruffinMuffin
https://www.etsy.com/uk/shop/VildaDesign (paused)
https://www.etsy.com/uk/shop/MediBracelets (paused)
A couple of the shops are currently paused so I can keep up with my other work commitments. But feel free to check them out for my sales history and feedback!

Shop members

  • Helena

    Owner, Designer, Maker

  • Eddie the Dog

    Mostly In The Way

Production partners

  • Professional print company

    Chatsworth, CA

    Once I have created my printed designs (t-shirts, mugs etc), my production partner will do the rest. They manufacture the item with my design on, they then pack it nicely and ship it straight to you. This allows me to do what I do best - design printed items and hand make my fashion jewellery items.

Shop policies

Last updated on 10 May, 2022
Hello and welcome to Vilda! My name is Helena, and I have been selling online since 2010.

Having worked in retail for more than 20 years, I know that a positive customer experience is key to all good business. I will do everything I can to make sure you enjoy purchasing from us. After all, I would like you to come back for more!

All jewellery items will be properly packaged, and will be presented in a pretty little organza bag or similar for easy gift giving. We post most items in sturdy Jiffy bags.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Delivery

Printed items are dispatched directly from our production partners. The location of the printer company depends on your own location.

All jewellery items are posted via the Swedish postal service. Items sent abroad will be sent International Airmail.

If you require insurance, please contact us before payment.

We will normally post within 2 work days of payment, usually within 1 day. Custom made items can take an extra day or two!

Additional policies and FAQs

Seller's Privacy Policy

Our privacy policy sets out what personal buyer information we receive from Etsy, how we use it and under what circumstances, if any, we will share it with other parties. We abide by and are compliant with the Data Protection Act 1998 (herein referred to as “The DPA”) and the General Data Protection Regulation (herein referred to as “The GDPR”) which came into effect on 25th May 2018. We are committed to keeping buyers’ personal information secure and confidential.

Lawful Basis for Processing Personal Data

For the purposes of The GDPR, we are the Data Processor when selling on Etsy and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which we process personal data received from Etsy is that of “Contract” - whereby processing is necessary in order to fulfill buyer orders and enquiries. We retain information provided by Etsy such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.

Data We Receive: Personally Identifiable Information

We receive personally identifiable information from Etsy only when it is voluntarily submitted by buyers when placing an online order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address, telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose.

How we use buyers’ personal information

We may use any personal buyer information provided by Etsy to:

- process and dispatch buyers’ order/s
- carry out regulatory checks to meet our legal obligations
- prevent and detect crime
- develop and improve our products
- undertake anonymised statistical analysis (we won’t be able to identify individuals from this data)

We do NOT keep any printed records of purchases. We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:

- a buyer asks us to reveal the information, or we have a buyer’s permission to do so
- we are required or permitted to do so by law
- it is required by law enforcement, fraud prevention or credit reference agencies

We may share buyer personal information with service providers such as the postal service and other contractors, only to fulfil orders buyers place with us on Etsy.

Data Subject Access Requests

Under The GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on Etsy) a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.

For more information see Etsy.com

More information

Last updated on 07 Dec, 2021

Seller details

VAT ID GB298423954

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