Welcome to the Well Told's Etsy Shop (the “Site”), which is owned and operated by UCG Ventures, LLC, d/b/a Well Told (“Well Told,” “we,” or “us”). Well Told has a firm commitment to your privacy, and this Privacy Policy describes how Well Told may collect, use, protect, and disclose information gathered from your use of the Site.

Please read this Privacy Policy carefully. By using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and consent to Well Told’s collection and use of personally identifiable information (“Personal Information”) and other information as set forth herein. If you do not consent to the terms of this Privacy Policy, you should not access or use the Site in any way and should immediately exit the Site.

COLLECTION OF INFORMATION

Personal Information: We collect certain Personal Information that you provide when you use the Site to place an order. This information may include but is not limited to:

Email Address
First Name and Last Name
Phone Number (landline and cellular)
Billing Address, including Street, City, State, Province, ZIP/Postal Code, Country
Shipping Address, including Street, City, State, Province, ZIP/Postal Code, Country
User id and password
Payment information
Any designs, logos or artwork that you provide

Use Data: In addition to Personal Information that you provide, we also automatically collect Use Data when you visit the Site. This may include but is not limited to your device type, device’s IP address, unique device IDs, geolocation, internet service provider, browser type, browser version, the pages or products you view, the time spent on those pages, referring pages and search terms, date and time stamps, and other site visitation data. Use Data is collected on an aggregate basis and does not consist of any Personal Information.

Weld Told uses the following technologies to collect Use Data:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
“Google Analytics” is a web analytics service that tracks and reports website traffic including device information such as device type, service provider and operating system, and site usage information such as referring pages and search terms, session duration, and pages visited.

USE OF INFORMATION

We do not resell or distribute your Personal Information without your express permission. We use your Personal Information to understand your needs and provide you with a better service, and in particular for the following reasons:

Provide the services and customer support you request including fulfilling any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations);
Communicate with you, including to notify you about important changes to the Site, and to answer your inquiries or requests;
Send you email and text communications if you have subscribed to those services;
Customize, measure and improve our services, content and advertising; and
Screen our orders for potential risk or fraud.

We use the Use Data that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to monitor, administer, improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use the Use Data that we collect to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

SHARING YOUR PERSONAL INFORMATION

Service Providers: We engage certain trusted third parties to perform functions and provide services to us, including without limitation, order fulfillment and logistics services, customer service, hosting and maintenance, database storage and management, data analysis, and legal, accounting, and marketing services, including email and text message marketing. We may share your Personal Information or Use Data with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring third parties to maintain the privacy and security of your data.

Other Third Parties: We also may share, disclose, or transfer your Personal Information or Use Data with third parties as follows: (a) to government agencies, advisors and other third parties, where necessary and appropriate, in order to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to (i) comply with the law requiring such disclosure, (ii) protect Well Told’s rights or property, (iii) prevent a crime or protect national security or (iv) protect the personal safety of the users or the public; (b) if we believe your actions violate our Terms of Service or other policies; or (c) in connection with a financing or a sale, acquisition or merger of our business or our business assets. We may also share with others aggregated or anonymized information that does not directly identify you.

THIRD PARTY WEBSITES

The Site may contain links to other third-party websites that are not operated by us. Please note that this Privacy Policy applies only to the Site, and not to third-party websites to which the Site links. Well Told is not responsible for the practices (including privacy policies) employed by the third-party websites linked to or from the Site nor the information or content contained therein. We are not responsible for the protection and privacy of any information which you provide while visiting other sites and such sites are not governed by this privacy statement. Upon following these links, you are subject to the privacy policies of the other websites, over which Well Told has no control. We strongly advise you to review the Privacy Policy of every site you visit.

SECURITY

Well Told uses reasonable care to protect the privacy and security of Personal Information and to ensure that our systems are secure and meet industry standards. However, no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

UNAUTHORIZED USE

Unauthorized attempts to use the Site in a way that violates our Terms of Service, to utilize the Site for other than its intended purposes, or to defeat or circumvent the Site’s security features are strictly prohibited.

Children’s Privacy

This site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under 13 years old, please do not provide any information on this website.

UPDATES TO THIS PRIVACY POLICY

We may amend, update or modify the terms of this Privacy Policy at any time, by posting an amended Privacy Policy on the Site or by emailing you with the modified Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page. If you do not consent to the terms of this Privacy Policy, as amended, you should not access or use the Site in any way and should immediately exit the Site. By continuing to access or use the Site after those changes become effective, you agree to be bound by the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, you can contact us via email at help@welltolddesign.com.

Last updated: March 10, 2023