WhiteWizardPurpleElf

Fantasy, Myths, & Nature. Printing & Embroidery

Llanbrynmair, Wales On Etsy since 2014

5,378 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

WhiteWizardPurpleElf

Fantasy, Myths, & Nature. Printing & Embroidery

Llanbrynmair, Wales | 5,378 Sales

Shop owner

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Announcement    It is very sad news that my beloved partner, Sue passed away on Friday 26th June 2020.
I have taken a few days to compose myself, but as the current state of the world I need to be working to support myself and the boys. Things might not be as smooth as before as I am going to be running the whole business on my own, which is going to be a huge leaning curve. so please bear with me, and your support will be everything!
Much love and blessings
Alex
Thank you for your continued support! We are open, working, and doing whatever we can to get your orders out quickly and safely.

* Shipping COST INCREASES to USA (25th June, it will take a few days for us to make the increases). Postage rates to US are increasing. These costs are a direct result of: An increase of more than 100% in the fees the US Postal Service (USPS) charges for the ‘last mile’ delivery of international mail, Securing air freight at inflated market costs due to a 95% reduction in air passenger flights globally following the outbreak of Covid-19. Please order as soon as possible to use the existing rates.
* Once your order is despatched (with Royal Mail) it is out of our control. Please follow this link for the latest updates from Royal Mail https://www.royalmail.com/coronavirus
* Our current aim is to dispatch the majority of orders within 1-3 working days (some items may take 5 days if we need to order in a specific item that we do not have in stock).
* Please note by placing an order with us, you are agreeing to our T&C, including published delivery times.
* In NORMAL times Royal Mail say to allow 25 working days for parcels to arrive (before they class it as missing). Most items to US are currently taking 10-14 working days.
IF YOU WANT YOUR ITEM TRACKED please select upgrade at checkout.
Stay safe, thank you, Alex & Sue

Announcement

Last updated on 23 Jul, 2020

It is very sad news that my beloved partner, Sue passed away on Friday 26th June 2020.
I have taken a few days to compose myself, but as the current state of the world I need to be working to support myself and the boys. Things might not be as smooth as before as I am going to be running the whole business on my own, which is going to be a huge leaning curve. so please bear with me, and your support will be everything!
Much love and blessings
Alex
Thank you for your continued support! We are open, working, and doing whatever we can to get your orders out quickly and safely.

* Shipping COST INCREASES to USA (25th June, it will take a few days for us to make the increases). Postage rates to US are increasing. These costs are a direct result of: An increase of more than 100% in the fees the US Postal Service (USPS) charges for the ‘last mile’ delivery of international mail, Securing air freight at inflated market costs due to a 95% reduction in air passenger flights globally following the outbreak of Covid-19. Please order as soon as possible to use the existing rates.
* Once your order is despatched (with Royal Mail) it is out of our control. Please follow this link for the latest updates from Royal Mail https://www.royalmail.com/coronavirus
* Our current aim is to dispatch the majority of orders within 1-3 working days (some items may take 5 days if we need to order in a specific item that we do not have in stock).
* Please note by placing an order with us, you are agreeing to our T&C, including published delivery times.
* In NORMAL times Royal Mail say to allow 25 working days for parcels to arrive (before they class it as missing). Most items to US are currently taking 10-14 working days.
IF YOU WANT YOUR ITEM TRACKED please select upgrade at checkout.
Stay safe, thank you, Alex & Sue

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5378 Sales
 

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Alex

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About WhiteWizardPurpleElf

Sales 5,378
On Etsy since 2014

White Wizard Purple Elf

Please browse our wonderful selection of items. We embroider and print designs that we like, in ones and twos, or in small batches, because we do it all inhouse, we are happy to take custom requests.

During the summer months, we trade from our authentic canvas marque at Festivals, Historical Reenactments, Pagan, Steampunk, Pirate, and other Fantasy events. We take along our wares, together with some other retail items.

Please enjoy viewing our shop, but do not hesitate to contact us if you are looking for custom items.

We are registered as per section 3 subsection 8 of the Packing Act (VerpackG) in accordance to section 7 subsection 1 VerpackG.
i.e. we are licenced for our packaging waste, a prerequisite of selling to Germany.

Shop members

  • Alex

    Owner

    Alex, The White Wizard

  • Jamie

    Designer

    Jamie is our eldest. He enjoys working on designs in his spare time. His designs are often tagged as Cypher Industries

  • Will

    Designer

    Will has now left home for the extreme North West, to a most beautiful Welsh University with a picturesque backdrop of the Snowdonia Mountains on one side, and the Menai Strait and North Atlantic on the other.

Shop policies

More information

Last updated on 28 May, 2020
Frequently asked questions
Custom and personalised orders

Custom Orders - All Artwork, Design, and Stitch files produced by us in preparation for stitching will remain the property of the Vendor.

We will rely upon your orders being correct when ordering, especially custom orders that may include wording, please ensure you have given the correct spelling. Custom items cannot be refunded.

Sizing details

All sizes are approximate. NB. Our sizes are UK sizes, they tend to run a little smaller than US sizing. We are happy to supply actual size information, it will then be your responsibility to decide if the item will fit. e.g. actual size does not allow for movement.
Garments are designed to fit a particular size, but we are all individuals, some people like their garments baggy, others prefer them tighter.

Care instructions

These recommendations are generalised, and based on the lowest requirement of any of our garments.
Wash garments inside out, Ironed inside out, and not tumble dried.

Some garments are supplied with wash instructions.
If you require more details about wash instructions of your particular item, please contact us.

Mugs can be washed in a dishwasher, print should last up to 800 washes, but this will depend on your detergent.

Gift wrapping and packaging

99% of our items are sent out in new self seal Purple plastic packaging.

All overseas parcels include an invoice/packaging slip detailing the sender and receipient.

We are happy to add a personal message, a small gift card, or gift wrap your items. *There may be an additional charge*

If your item is a gift, please let us know, so we can exclude the part of the invoice that details the sale price.

Item specifics

All sizes, colours, shades, and materials of goods may vary to a
minor extent from those stated. All goods are subject to availability. We may cancel an order, or offer suitable alternative items, if the goods ordered are out of stock or no longer available.

When ordering an item in a particular colourway, we will use those colours in your item decoration, they may differ from pictures provided, as items are made individually using shades available at the time.

Further Shipping Information

All dispatch times and delivery dates are estimated dates which we will use reasonable endeavours to achieve.

Most items are despatched within 2 working days, but please allow 2 weeks for despatch. If you wish urgent despatch of your item, please a a message to your order, and we will get back to you.

You must accept delivery of all goods which are ordered.

If you require your item to be tracked through the post, YOU MUST SELECT THE OPTION TO UPGRADE your parcel.

Your Address

Please can you ensure that the address information that you supply is correct. Correct number, spelling, and Postcode, we have had a number of parcels returned to us recently where the address is incorrect.

When will my parcel arrive?

It depends where you are. We are UK based.
Parcels within the UK, it normally takes 2-3 working days.
Parcels to Europe, it normally takes 7-10 working days.
Parcels to US, Canada, or Australia, are approx 10-14 working days.

There are normally 5 working days in a week. Bank Holidays are not working days, so over the Christmas period there can be as little as 3 working days in a week.

Royal Mail advise to allow 25 working days for a parcel to arrive, so approx 5 weeks (with no bank holidays)

The longest that we have known a parcel take is 31 working days.
We have only ever had 4 parcel go missing. We have more parcels come back to us incorrectly addressed, or not collected after a card was left for it to be collected from sorting office.

What should I do if my parcel hasn't arrived?

Check the above post to see what the expected delivery times are.
Check if your parcel has been delivered to a neighbour.
Have a look to see if your parcel has been left in a 'safe place' e.g. shed, porch.
Check if your parcel has been left at the local post office, or delivery centre *
Check that the address that you supplied was the correct address.

We have sent approximately 6000 parcels in the past 6 years, only 4 have never arrived at their destination!

* If an item is returned to us by the Postal Service, we are not obliged to make a refund to you for this item. You may request that we resend the item. You will be responsible for any return shipping charges.

Returns

If you wish to return an item, please contact us within 14 days of receipt of your item.

Returns will ONLY be accepted by ageement. Please return your item within 21 days of receipt.

The buyer is responsible for return shipping charges. Please ensure that you add the correct postage.

Check if you need to add a customs label (if sending from outside the EU). All returns should have the description "personal belongings" as well as detail of garment e.g. Jumper, personal belongings. We are not responsible for any customs charge where parcels have been incorrectly described.

​We also recommend holding on to all records of return shipment (e.g. tracking or a postal receipt).

Seller details