WildIsleProjects

Wild Isle Projects

Inverness, Scotland On Etsy since 2014

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WildIsleProjects

Wild Isle Projects

Inverness, Scotland | 120 Sales

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    Eve Russell

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    Eve Russell

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    About WildIsleProjects

    Sales 120
    On Etsy since 2014

    Shop members

    • Wild Isle Projects

      Maker, Designer, Photographer

      Wild Isle Projects is owned my two outdoorsy creative types myself - Eve & partner Paul, based on Black Isle in the North of Scotland. Both of us have a huge passion for the outdoors, mountains and forests. We're also owned by two crazy collies..

    Shop policies

    Last updated on 23 September, 2018

    Accepted payment methods

    Paypal Mastercard Visa American Express Apple Pay Gift card
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 3 days of delivery
    Return items back within: 7 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalised orders
    • Perishable products (like food or flowers)
    • Intimate items (for health/hygiene reasons)
    • Items on sale
    Returns and exchange details
    Please get in touch if you are not happy with your order within 7 days and no later after receipt.

    You must take reasonable care of goods ordered while in your possession and return them in there original purchased new condition (with packaging).

    Faulty items: you can return the item in its original packaging with the invoice within 14 days. Once I have the item a refund will then be issued.

    I can only refund the full amount of the item/items purchased. NOT the delivery cost. Postage cost will only be refunded if the return is a result of error on my behalf, otherwise delivery charges will not be refunded.
    Payment
    Payment accept:
    • PayPal
    • Credit Card
    Delivery
    I post all around the UK and Channel Islands, as well as Europe and Worldwide.

    All orders are dispatched using Royal Mail's service and sometimes by courier.

    Orders are ready and dispatched within 1-2 working days (apart from Sundays, with Royal Mail being closed).

    Items MADE TO ORDER take between 1-2 weeks depending on the time of year.

    Please allow 3-5 days (UK) for your order to arrive to your front door.
    Worldwide - please allow up to 14 days for delivery. On the odd occasion it could take a bit longer.
    Additional policies and FAQs
    We are always on the look out for new stockists - enquiries always welcome.

    DAMAGE/LOSS
    If there are any problems with your order (and any issues with your goods if they were damaged on arrival), please get in touch immediately and I will do my very best to resolve the problem as soon as possible.

    Please keep all paperwork relating to your delivery to allow me to investigate with Royal Mail or the courier responsible for the delivery.