



Announcement
>>>>>>>>>>>>>>PLEASE READ BEFORE PURCHASING<<<<<<<<<<<<
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NO INTERNATIONAL DELIVERY UNTIL FURTHER NOTICE ⛔️
Please message me for an alternative option for delivery, I’ll be happy to help x
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INTERNATIONAL/EUROPEAN DELIVERY
Customers are liable for tax fees when they receive the item from the courier.
As UK are out of the EU now, European tax will be added to each order placed.
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**MY PROCESSING TIME IS 1-3 DAYS WORKING DAYS THIS DOES NOT INCLUDE WEEKENDS (USUALLY DISPATCHED WITHIN 24HRS) THIS DOES NOT INCLUDE DELIVERY TIME.
Don’t expect anything to be on time, also disregard the estimate time given at checkout.
ALL MAIL IS POSTED AS 1ST CLASS THERE’S NO TRACKING WITH THIS, UNLESS YOU CHOOSE OTHER DELIVERY OPTIONS. Please choose your delivery option carefully before placing your order, as this delays orders if you choose the wrong option.
It’s taking Approx 2/3 weeks to receive in some parts of the UK who are experiencing slow mail service.
(This is based on customer experience)
* RETURNS -
NO REFUNDS ARE GIVEN FOR ORDERS THAT DID NOT ARRIVE ON TIME AS THIS IS YOUR RESPONSIBILITY TO ORDER IN ADVANCE AND CHOOSE THE CORRECT DELIVERY OPTION.
* PERSONALISATION -
How you see the card designed in the pictures is what you will receive through the post, that includes the font, personalised name(s) + date, all my cards have uppercase characters.
If you wish to have a different way of typing the date or a name in lowercase or any other way, please write this in the note to seller box provided at checkout. If not, you’ll receive the card as seen in pictures, regardless of what you may have put in the personalisation box. Time is precious, please help me to help you.
There’s no refunds/or free cards given if the personalisation was given wrongly, please take responsibility and check your personalisation before placing your order, thank you. Material cost has risen just like everything else, i hope you understand, thank you.
* ORDER PROCESS -
As long as I've processed your order and dispatched it within the time frame given to you all (1-3 days Processing Time - Usually within 24hrs) thereafter it's up to Royal Mail to provide you with their service, bare in mind those that live in the UK you should all understand there’s delays. Please don't take the advantage to blame anyone, please order in advance. As this is not fair, i hope you can all understand. Thank you.
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HANDWRITTEN MESSAGE CHARGE | ONLY FOR THOSE SENDING IT STRAIGHT TO THE RECIPIENT
Unfortunately due to high volume of orders I won't be writing messages inside a card which is being delivered straight to yourself. I hope you understand.
I don’t print messages inside the card,
I handwrite messages, I believe that printed messages takes the love away, a written message is more heartfelt.
When placing an order please don't forget to purchase the 'Handwritten Message' listing too it's under 'ADD OPTIONS' on my page, I charge £1.00 for handwritten messages being sent directly to the recipient, I will also send you pictures of the card itself and the message inside, so keep your Etsy Notifications 'on' thank you :)
IF YOU HAVE ANY QUESTIONS PLEASE MESSAGE ME.
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PLEASE NOTE:
Anyone who doesn't respond to my messages within 24hours of communication based on orders which need attention will be delayed, as i won't process them until i have a response, my last option will be to provide you with a full refund if i don't hear from you.
PLEASE KEEP ETSY NOTIFICATIONS ON
Sorry for any inconvenience caused.
Thank you all for understanding,
Take Care & Keep Safe.
Love Nish
xoxo
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Reviews
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katkat82 on 21 Feb, 2023
5 out of 5 starsLovely product! Super quick delivery! Great service! Will definitely be purchasing again!
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Sarah on 24 Jan, 2023
5 out of 5 starsGreat quality, I'm extremely happy with this card. Thank you.
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Trudy on 25 Mar, 2023
5 out of 5 starsThank you so much for your wonderful customer service and prompt replies to any questions I had. Great products and fantastic service. I would highly recommend you to anyone who is looking for personalised, unique cards!
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Danielle on 19 Mar, 2023
5 out of 5 starsExcellent quality and fast delivery. I have purchased cards here multiple times before and will continue to do so! Thanks
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Margaret McLean on 18 Mar, 2023
4 out of 5 starsPleased with product but waited longer than expected
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About XOXODesignsUK
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On Your Engagement
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Happy Birthday To You!
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Congratulations! On Your Wedding
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Welcome To The World
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Birthday Love
I love what I do, making people happy through my designs 😊
Shop members
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Nish
Designer, Owner
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Frequently asked questions
Sizing details
All my cards are one size 14.7cm x 14.7cm
Wholesale availability
Yes, please message me for more information.