Zana Prints

Manchester, England

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Buyers bought gifts from this shop and gave them 5-star reviews!



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Zana Prints

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Zana Prints


Average item review
5 out of 5 stars

Shop policies

Last updated on 28 June, 2020
Welcome to Zana Prints Bespoke Designs

Please note, due to COVID-19, delivery times may be slower than normal. Thanks for you patience during this unusual time.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Zana Prints operates a full, 7 day Returns Policy. If you'd like a refund, simply return it to us within 7 days of receipt, unused and post-paid, together with the details of your reason for return. We will refund the full value of the goods, using the same original payment method. Please note that the cost of the delivery cannot be refunded unless we deem the goods to have been faulty before they were dispatched to you.

Unfortunately, we are not responsible for damage, which occurs after the goods have been handed to the postal or courier service. However, should you be unfortunate enough to receive damaged goods, let us know immediately.

Please retain all relevant documentation so that we can make an insurance claim against the carrier's insurers. If the parcel you receive is battered, please note that fact when you sign for it, even before you open the package to examine the contents. If you are unable to open the damaged package in the presence of the carrier, make sure that you sign for it as "Damaged package; goods not yet inspected" to warn the carrier that a claim may follow.
We accept Paypal and credit cards through Etsy's direct checkout system.
I'm happy to answer any questions you might have!
Our orders are sent to you via Royal Mail within the UK and via Parcelforce internationally (Please note any orders incurring customs and taxes must be paid by the customer). Orders sent within the UK should arrive between 3-5 business days after dispatch, except for outlying areas. Please allow more time for delivery at busy periods like Christmas. Please note, due to COVID-19, delivery times may be slower than normal. Thanks for you patience during this unusual time.

If you have any concerns over delivery timings please feel free to get in touch with us so that we can personally ensure your order gets to you. Orders are processed for delivery on working days only (Monday to Friday, excluding Bank Holidays). We cannot process orders to P.O. Box addresses.

We will always try to dispatch your goods within one working day, assuming the item is in stock. If we do not have the item in stock, we will advise you of this and let you know how long it will take for us to make up your order.
Additional policies and FAQs
Please let me know if you have any questions.