aardvarkjewellery

Vintage and new handmade jewellery

Birmingham, England | 1420 Sales

aardvarkjewellery

Vintage and new handmade jewellery

Birmingham, England 1420 Sales On Etsy since 2014

5 out of 5 stars
(266)
Ashley Adams

Contact shop owner

Ashley Adams

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Reviews

Average item review
5 out of 5 stars
(266)
View all 266 reviews

Updates

Beautiful custom mount made for a unique opal!
This is a refractive index meter, it can help determine the indentity of an unknown gemstone
View all 14 updates

About

From a small shop in Birmingham to a worldwide community

The story begins with my father, who as a teenager was already accustomed to running around, buying and selling nick-nacks in the Jewellery Quarter of Birmingham. 20 years ago a brick and mortar shop was established in the heart of the very same place. Because of this, my life has always in one way or another been involved in jewellery, whether it be pricing up rings or mopping the shop floor from time to time. Because of my knowledge of what goes into making a ring or a bracelet, I have developed a passion and respect for beautiful pieces, which I now design and sell!

With the help of Etsy, a platform has been established that allows me to reach out to a global audience and offer what could only be previously offered to people in the Birmingham area. A lot of people would call this work, but this is something I do for fun, and I hope that is expressed in my shop, I hope to give you the same enjoyment from each piece as it gave me.

Shop members

  • Ashley Adams

    Owner, Designer

    Hello! I am the founder of Aardvark and designer of our rings.

  • Karl Adams

    Owner

    My Dad. He helps with the manufacturing process and a general brilliant advice-giver!

  • Eric

    Maker

    Eric helps with sizing, polishing and finishing rings.

  • Dudley

    Maker

    Dudley is our stone setter.

Production partners

  • Jewelcast

    Birmingham, England

    This company just across the road casts our models in the desired metal.

Shop policies

Last updated on 12 October, 2018
Welcome to Aardvark jewellery!

My father first began in the jewellery business over 40 years ago, with an established brick and mortar shop in the Jewellery Quarter sector of Birmingham, England over 20 years ago, now we are able to offer wonderful pieces to the whole world via our Etsy store!

In our shop you will find all sorts of quirky and beautiful designs, so please, do have a browse and do not hesitate to drop a message and ask any questions you may have!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Please note that due to the age and nature of some of our older products, with some being well over 100 years old, usual light wear should be expected for vintage items. Having said that, all of our products are of an excellent condition for their age, and we do not sell any product that we would consider damaged or broken.

We try and give as much information as possible in both the photos and the description of our products, and hope that these are clear and concise to you. It is important that if you have any doubts or queries, to contact us before purchasing.

We strongly recommend that you send all rings back to us for re-sizing, as we cannot guarantee that a third party will both correctly re-size and re-tighten settings for the ring you have purchased.

If you are not happy with your purchase then we offer a 10 day return policy for any item once it has been received and signed for. If any item has been altered in any way by a party other than ourselves, then the ring will not be eligible for refund.

Custom orders are non-refundable.

Made to order rings are refundable

Deposits are non-refundable, no exceptions.

If you are unhappy with your purchase then we request you message us within the 10 days allocated. The item must be returned in original condition and with original packaging. Shipping is the responsibility of the buyer and must be sent tracked, fully insured and signed for with a maximum 30 day delivery time. A full refund minus the cost of shipping will be given if this criteria has been met.
Payment
We accept direct checkout, credit/debit card and paypal forms of payment.

Due to the unique nature of our products, no two are the same, and hence we would appreciate if payment could be made within 48 hours of purchase.

You can request a reservation of an item for a period of 72 hours and we will be glad to put it aside for you.

***We offer layaway plans*** Please drop me a message if you are interested in a layaway purchase and we can arrange a flexible plan for you.

Thank you!
Shipping
All deliveries are shipped from the UK

***WE OFFER EXPEDITED SHIPPING, PLEASE ENQUIRE***

Items come in a lovely Jewellery box and can be specially gift wrapped at request.

We aim to ship products within 1-4 business days of purchase/creation. If a ring has been requested for re-sizing this may take up to a week before shipping.

Domestic shipments are sent via Royal Mail Special Delivery.

International shipments are sent via Royal Mail International. Typical delivery times for Royal Mail international are 10-14 days, however this can vary with factors such as random customs inspections and flight delays.

If you are working to a deadline with shipping then please contact me for more info on how we can help.

Please note that it is the duty of international buyers to be aware and responsible for any and all custom fees, duties, VAT tax, local tax, levies that is required by your country. Please also be aware of imposed import restrictions of your country.

All shipments are sent insured, and any shipment lost or stolen during shipping will be refunded.
Additional policies and FAQs
Aardvark Jewellery is the trading name for Universal Jewellery Limited.

More information

Seller details
VAT ID GB266636082