SJandMarmalade

Bespoke Engraved and Printed Keepsakes

Cwmbran, Wales
7,125 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Update June 2020: We've changed our shop name from Bespoke Laser UK to Strawberry Jam and Marmalade!

COVID-19 - We are open for business.
We continue to follow advice from the government and Royal Mail with regards to deliveries for the protection of our staff and customers.
We have changed the way we are working however this will not affect dispatch dates. There may be delays from Royal Mail, all our orders are sent via second class unless you choose a faster option.

Thank you for your continued support, if you have any questions please send us a message.

Engraved wedding hangers, ring boxes, rubber stamps and personalised gifts.
Please check your due for dispatch dates when ordering.

Announcement

Last updated on 06 Feb, 2021

Update June 2020: We've changed our shop name from Bespoke Laser UK to Strawberry Jam and Marmalade!

COVID-19 - We are open for business.
We continue to follow advice from the government and Royal Mail with regards to deliveries for the protection of our staff and customers.
We have changed the way we are working however this will not affect dispatch dates. There may be delays from Royal Mail, all our orders are sent via second class unless you choose a faster option.

Thank you for your continued support, if you have any questions please send us a message.

Engraved wedding hangers, ring boxes, rubber stamps and personalised gifts.
Please check your due for dispatch dates when ordering.

Items

7125 Sales
 

All Items

Laura Rees

Contact shop owner

Laura Rees

Reviews

Average item review
5 out of 5 stars
(1476)

About SJandMarmalade

Sales 7,125
On Etsy since 2014

Bespoke gifts and keepsakes created just for you.

From a small girl I've always loved treasure, in the form of memories and captured moments. Call me sentimental! Growing up I loved looking in to my family tree with my Grandfather and creating artwork with my Grandmother. My creative background grew from art at school to a Masters degree in Visual Communication.

The permanence that engraving and keepsakes can bring to someone is a special, sentimental feeling and I wanted to share this with others.

Our studio not only creates beautiful keepsakes but also prides itself in accessible, creative and design led laser cutting, every project is bespoke and no two days are the same, we love helping bring ideas to reality.

We have worked with lots of lovely customers to produce special gifts and have enjoyed doing so since January 2014. Thanks for reading our story, we look forward to working with you!

Shipping
It is your responsibility to read our estimated shipping times for individual listings - if you require an item sooner than the listing advises we may be able to accommodate you but please enquire first and we will let you know if it's possible.

Please don't order the listing and then let us know you need the order sooner! We cannot be held responsible for orders arriving later than you expected, they will be shipped to the times estimated in our shop listing if we have had no prior agreement to complete the order sooner.

Want something faster? Just ask!
Thank you!

- - -
Rush Order Postage
We must be aware of the date you need the item for before you place the order.

Undelivered Orders
This is extremely rare, but if the postal service doesn't get your item to you within the time we've specified please get in touch within seven working days so that we can do our best to chase it up for you or arrange a replacement with you once we have confirmed it has gone astray.

**Christmas Order Information**

UK - Personalised gifts must be placed by Friday 14th of December to be guaranteed delivery before Christmas, any pre-made items can be ordered up until Wednesday 20th of December.

USA/CANADA - Personalised gifts must be placed by Tuesday 4th of December to be guaranteed delivery before Christmas as the last postal date is Friday 7th.


Refunds
Due to the personalised nature of our products refunds are not accepted.

Once orders have been placed they cannot be cancelled as we're making your item to order.

Any personalised engraving that has been mis-spelt in your message to us will not be corrected, please triple check this before placing the order.

If you have any amendments you would like to make, you have 24 hours to contact us after the order has been placed to make any changes to your order.

Please contact us within five working days upon receiving damaged goods. Our wrapping skills have thwarted couriers thus far though accidents do happen so please let us know.

Shop members

  • Laura Rees

    Owner, Designer

    Hello! I'm Laura, lovely to meet you! Thank you for taking the time to look around my shop. After qualifying as a Graphic Designer in 2011, SJ and Marmalade was born. Everything in my shop is carefully custom crafted. Questions? Ask away!

  • Kath

    Customer Service, Maker, Dispatcher

    Hello! I joined Laura here at SJ and Marmalade in 2016. I love the diversity of the products that we create and working with customers to envisage their dream designs.

  • Chris

    Maker

    I love sourcing and working with the sustainable wood that we use to create some of our popular handmade products.

  • Michaela

    Dispatcher, Assistant

    I started working at SJ and Marmalade in September 2019 and am enjoying working on all the lovely personalised orders so far

Shop policies

More information

Last updated on 09 Jan, 2019
Frequently asked questions
Your wedding favour listings say 50 or 100 items. Can we order more or less?

Yes, of course. Just get in touch.
If you need more or less than in our listing description, let us know and we will get you a free quote and set up a reserved link for you.

I have an idea for something a bit more personal but don't see it in a listing. Can you help me?

Yes, we love working with you to get your ideas made into reality. For your wedding, event or even your business, get in touch with your ideas or sketches.

Oops, I sent the wrong text for personalisation. Can I change it?

Get in touch with us as soon as you realise. We will always to our best to help, however, if it is over 24 hours since you ordered then your item may already be in production.

Seller details
VAT ID GB284259573