byalicewood
Top shop for gifts in the UK.
A buyer bought a gift from this shop and gave it a 5-star review!
Announcement Handmade bags and accessories, crafted in Plymouth, Devon www.byalicewood.co.uk
Announcement
Handmade bags and accessories, crafted in Plymouth, Devon www.byalicewood.co.uk
Items
All Items
Reviews
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Katherine on 25 Jul, 2022
5 out of 5 starsAlice’s work is beautiful, wonderful craftsmanship and such a lovely seller. I originally bought a piece from her that was a bit larger than I expected. I was looking to replace something very specific so I spoke to her about it and she was able to make me a bespoke piece that was exactly what I was looking for! I’m absolutely thrilled! Thank you Alice. Really above and beyond xx
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Katherine on 25 Jul, 2022
5 out of 5 starsThis piece was beautifully made but turned out to be larger than I expected from the photo - reminder to myself to always check dimensions! Anyway I spoke to Alice and she was really great about it and even ended up making me a bespoke piece which was exactly what I was looking for! Wonderful seller, wonderful maker, lovely person. 100% recommend Alice and her creations! Xx
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Lisa on 21 Jul, 2022
5 out of 5 starsReally lovely, good quality, can't wait to wear it on my shawl
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Corinne on 22 May, 2022
5 out of 5 starsSuperb quality such soft leathers. I saw this in a shop in the larger size and contacted Alice direct and she made it for me. There was a slight mix up and I was delivered the wrong bag however Alice rectified this by sending the correct one by return of post and refunded my postage costs and I returned the wrong one sent and within two days it was sorted 👍🏻 I was so happy to receive the correct bag and it is so much nicer and better than I expected. Thanks again Alice.
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Carol on 07 May, 2022
5 out of 5 starsReally love the case : pretty colour, nice quality yet soft leather and robust looking zip fastener. Item received very quickly. Perfect size for all my knitting “bits and pieces”.
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Theodora on 11 Jan, 2022
5 out of 5 starsI have been looking for something like this for a long time and is exactly what I need. Very well made, serves its purpose. Thank you!
About byalicewood
Bags and accessories lovingly designed and made by myself.
I studied 3D design at Loughborough University in the mid 90's... since then I've had 3 children and spent many years working for a handmade shoe company in Totnes.
I started the business in 2012 after years of working with leather, developing and honing both making and designing skills and I decided it was time to go it alone!
My workshop is in Plymouth, where I live with my family, at the bottom of my garden. The bags are designed and made by myself and I try to update my designs and add new items when I can.
If you are local to Plymouth and would like to visit, maybe to look at leather or discuss bespoke design, please get in contact.
Shop members
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Alice Wood
Owner, Designer, Maker
I'm a leatherwork designer and maker living in Plymouth , Devon. I studied 3D Design specialising in jewellery and silversmithing at Loughborough University and got into leather after years of working for a hand made leather shoe company.
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Items on sale
Returns and exchange details
Please contact me if you are at all unhappy with your purchase.
Please be aware that personalised items and custom orders are not eligible for refund
Payment
Delivery
All bags posted to the UK will be posted via Royal Mail Special Delivery guaranteed next day before 1pm. Small leather goods will be posted via First Class Signed For which should take 1-2 working days to be delivered though at busy times such as Christmas this may be longer.
Items posted outside the UK will go via a tracked or signed, insured method*. As stated above, please be aware that items sent outside the EU may be subject to an import tax, payable by the customer upon delivery
*This does not include keyrings which will be sent via standard 1st class mail within the UK (1-2 working days) and standard airmail to outside the UK.
Additional policies and FAQs
If upon inspection of the images (and if needs be the item itself) it does not appear the item has had extreme use then a repair will be done free of charge.
After one year repairs are still possible, again, please email images to above email address and I will assess the repair needed, cost of repair will depend on level of work needed and the age of the item. It may not be possible to colour match exactly if replacement leather is needed, as my leathers are very limited in supply which is what makes the items so individual, but I will do my best to colour match as well as possible.
The length of time for a repair to be carried out will depend on workload, so please bear with me, I will endeavor to complete it as soon as possible.