HelloByji

Makers of beautiful decorations and gifts.

Swansea, Wales | 57 Sales

HelloByji

Makers of beautiful decorations and gifts.

Swansea, Wales 57 Sales On Etsy since 2015

5 out of 5 stars (19)

HelloByji is taking a short break

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Note from shop owner Hello All! A massive thank you to all those who have supported us in 2018. It’s been our best year yet. We’re taking a break for the holidays and will be back later in 2019.
Wishing you all a very Merry Christmas and a Happy New Year.

Note from shop owner

Last updated on 17 Dec, 2018

Hello All! A massive thank you to all those who have supported us in 2018. It’s been our best year yet. We’re taking a break for the holidays and will be back later in 2019.
Wishing you all a very Merry Christmas and a Happy New Year.

Matthew Otten

Contact shop owner

Matthew Otten

Reviews

Average item review
5 out of 5 stars
(19)
View all 19 reviews

Updates

Busy afternoon finishing off decorations by sand blasting them by hand. Always great seeing the clear glass get frosted.

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The process. Something very calming about making these decorations.

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About

Byji - Celebrating the art of gift giving

Our values are great design, beautiful materials and British made. Byji was established in 2014, and our studio is tucked away on the South Wales Coast. Our mission is to create beautiful work for people to treasure.

Hello, we’re Byji. A small, seasonal, design studio set up by Lloyd and Matthew. Specialising in making contemporary gifts; our values are great design, beautiful materials and British made.

Our work is inspired by nature, with many of our products being hand finished; whether it’s frosting our glass polar bears or adding gold to our penguins beaks. We take great care in what we do, and we hope you love our work as much as we do.

All our work is designed, made and hand finished right here in the UK.

Around the web

Shop members

  • Matthew

    Owner, Designer

  • Lloyd

    Owner, Designer

Shop policies

Last updated on 13 December, 2016
CELEBRATING THE ART OF GIFT GIVING

Byji is a design studio based in the coastal city of Swansea, and we enjoy thinking up and creating contemporary products for the home, all of which are proudly made and hand finished in the UK! Byji is pronounced like Budgie and is Welsh for Budgie.

OUR VALUES - GREAT DESIGN, BEAUTIFUL MATERIALS, BRITISH MADE

We’re proud of our little corner in this big wide world; it never stops inspiring us. From our studio, we think up, doodle and design our creations. Our always aim to make work that is charming and delightful and never dull. We search far and wide over these Isles to find the highest quality materials to use. Our work is designed, made and hand finished right here in the UK. We hope you love our creations as much as we do.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We want you to love our work as much as we do. So if there’s something bothering you please get in touch and we'll sort things out for you. We're happy when you're happy.

Returning or Exchanging your purchase

It’s okay to change your mind. To arrange an exchange or a refund, we ask that you send us an email (hello@byji.co.uk)

You’ll need to send the original item back to us, and upon receipt of the item we will inspect it to make sure it meets our standards. If everything is okay, we will send you the new item or issue a refund ASAP. Please note that we can only cover the cost of returning the item if it’s faulty or incorrect, and that the buyer is responsible for the item until it reaches us.

Faulty or damaged item

We take great care in making and packaging our work. But if you’re unlucky and receive your order damaged, we ask that you send us a photograph of the item within 48 hours of receipt. We’ll then arrange for a new item to be sent ASAP.

Incorrect Order

We take great care packing our orders, but nobody’s perfect. If you received the wrong item, please email us so we can arrange a swap ASAP.
Shipping
We lovingly wrap and protect your order and send it using Royal Mail’s 1st Class service (Approx 1-3 working days delivery time). This can be upgraded to a tracked or next day service at the check out of our Etsy Store. International orders are sent using Standard Airmail.