constanceandclay

Modern Illustration, Home Goods and Stationery

Southampton, England | 1354 Sales

constanceandclay

Modern Illustration, Home Goods and Stationery

Southampton, England 1354 Sales On Etsy since 2013

5 out of 5 stars
(286)

Shop owner

Contact

Response time: within 24 hours
Holly Dinsdale

Contact shop owner

Holly Dinsdale

Response time: within 24 hours
View all 72 items

About

Constance and Clay

Hello! Thank you for taking a look at my shop and for finding out a little bit more about Constance and Clay. I am an illustrator and graphic designer who has long dreamt of establishing my own homewares and stationery business, so...here it is and I'm having lots of fun doing it!

I love designing and producing bold, fun imagery. I'm inspired by quirky and playful graphics, which still have detail and texture to them. I enjoy dipping into historical and story-like imagery, inspired by books I read as a child.

I consciously choose to support other small, eco friendly businesses and suppliers. I use environmentally friendly textile inks for all of my products, which I believe is very important.

There will be more things in my shop soon, so please keep visiting and keep your eyes peeled!

If you have any questions, or would just like to say 'hi!' please do get in touch.

Around the web

Shop members

  • Holly

    Owner, Maker, Designer, Curator

    Hi, I'm Holly Dinsdale and I make homewares and stationery products under the name Constance and Clay. I live in Southampton, UK.

Shop policies

Last updated on 21 May, 2018
Hello and welcome to my homewares and stationery store based in Southampton, UK. I am currently producing screen printed tea towels, digitally printed cushion covers, greeting cards and other paper goods that feature modern patterns with a twist.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I want you to be 100% happy with your purchase. If you are unhappy with your item for any reason, I will gladly refund or exchange it.

To return an item please contact me within 14 days receipt of the item.

Unfortunately custom-made products cannot be refunded or exchanged.
Payment
I currently accept payments via PayPal, credit/debit card and Etsy Gift Vouchers. Orders will be sent once payments have cleared. Please contact me if you are having any problems with payment. Thank you.
Shipping
Shipping days are Mondays, Wednesdays and Fridays.

UK orders ship via Royal Mail First Class. You will receive emailed shipment notification from Etsy and it should arrive within 1-3 days. However, during the holidays deliveries can take longer.

International shipments are shipped via International Standard without delivery confirmation. You will receive emailed shipment notification from Etsy and it should arrive within 5-12 days. However, during the holidays deliveries can take longer.

Please check your Etsy address to make sure it is correct before placing your order!

If you need faster shipping please send me a message and I can upgrade your order.
Additional policies and FAQs
Actual colours may vary slightly from those shown due to the nature of photographing, hand screen printing, and monitor colour settings.
Privacy
Information I collect:
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:
For purposes of EU data protection law, I, Holly Dinsdale, am the data controller of your personal information. If you have any questions or concerns, you may contact me at constanceandclay [!at] gmail.com. Alternately, you may mail me at:

Holly Dinsdale
270 Botley Road
Burridge
Southampton
SO31 1BQ

More information

Last updated on 21 May, 2018
Seller details
Holly Dinsdale
270 Botley Road
Burridge
SOUTHAMPTON, Hampshire SO31 1BQ
United Kingdom