craftschmooze

Stationery & supplies for small business and beyond

London, England
10,476 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

craftschmooze is taking a short break

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Note from shop owner Hello lovely people! We are currently closed for a short while to allow us to catch up on orders! If you have outstanding orders with us please don't worry, we are processing existing orders but not taking any new ones on until Sat 24th July.

Thank you

Gemma & Andy

Note from shop owner

Last updated on 21 Jul, 2021

Hello lovely people! We are currently closed for a short while to allow us to catch up on orders! If you have outstanding orders with us please don't worry, we are processing existing orders but not taking any new ones on until Sat 24th July.

Thank you

Gemma & Andy

Gemma Compton

Contact shop owner

Gemma Compton

Reviews

Average item review
5 out of 5 stars
(3343)

About craftschmooze

Sales 10,476
On Etsy since 2015

Stationery and supplies for your small business and beyond

I started Craft Schmooze after being diagnosed with fibromyalgia. I had to leave my full-time job as a scenic artist (painting scenery for theatres), as I physically couldn't keep up with the demands of the workshop. I still paint occasionally at the weekends for a couple of local theatres just to keep my hand in and paint beautiful things!

We now own a little blue studio in my garden which helps us produce beautiful stationery and gifts for crafters all over the world!

In 2019 we expanded the business, and my partner Andy joined the team. There are now 2 of us producing your beautiful stationery and gifts and I couldn't be prouder of the little empire we are building as a team!

Shop members

  • Gemma Compton

    Owner, Maker, Designer

    Hi Im Gemma, I'm not only the owner of craft schmooze but also the maker, the postal room worker and the social media guru! But I love it and wouldn't change it for the world! We are helping people to build their businesses just like we built ours!

  • Andy

    Maker, Dispatcher, Assistant

    Andy joined the business in 2019. He helps me package your items and is my chief cutter-outerer (thats definately a word). He's also a technical whizz so if anything electrical breaks it gets added to his list!

Production partners

  • Laser Printer/Cutter

    Stockton-on-Tees, England

    Helps us to create our wooden badges

  • Local Print Shop

    London, England

    We use a local print shop for our more luxury items to not only support another local business but to help us bring a wider range of products to you

Shop policies

More information

Last updated on 17 Mar, 2021
Frequently asked questions
Where do I send my logo and in what format?

Please send your logo post-purchase to info@craftschmooze.com. Please quote your order number when doing so :) Please send the file in either a Jpeg or PNG format in at least a 300dpi format.

You may also send a pdf file but please ensure all fonts are outlined or embedded.

Proofs & Design Work

Please ensure if your product requires a digital proof that the email you provide is correct and accepts emails from Etsy to alert you of messages.

If the correct information we need to complete the order isn't provided at the time of the order, this may delay your order for up to 2 weeks.

If you fail to provide the information after we have requested it, or fail to accept the proof, you agree to cancel the order.

We understand how life gets busy and you aren't glued to your screen 24/7 so if you wish to re-order with the correct information and proof approval after cancellation we will happily accept your new order.

What are your working hours?

We work Monday to Friday 9am to 5pm so if you message us out of these times please be patient, we will contact you during the next working day.

Processing times

If the processing times state 3-5 days, for example, please note these are business days! If you order after 5pm on a Friday, we will not start processing your order until the Monday.

Custom and personalised orders

Please note the quoted turnaround time is if we receive print-ready imagery, please add a few days to the expected turnaround time if your item requires custom work. If the details and imagery we need to process the order aren't supplied at the time of the order, this may cause a delay in the order being shipped.

Some of our products will require a digital proof to be approved. This will normally be sent via Etsy messages or Via Email if checked out as a guest. We will require you to respond to proofs even if everything is ok. If you have not responded by the time the product is due to ship, we will extend the shipping date by 7-14 days. If we haven't heard a response within that time you agree to cancel the order.

Shipping

Orders from the UK
All orders are sent via Royal Mail first Class as standard.
Tracked shipping options are available at the checkout.

World-wide Shipping
All orders are sent via the International Standard Royal Mail Service.
This service is not tracked but upgrades are
available at the checkout.

Estimated Delivery Times (once despatched)
UK - 1-3 Business days,
Europe - 7-14 business days,
USA - 10-20 business days,
Australia/New Zealand - 25 - 30 Business Days.
Rest of the World - 25-30 Business Days

Delivery times are estimates if you need your item by a certain date
please message us before your purchase for shipping advice.
International items are not deemed lost in the mail
until 30 business days to allow for customs delays

What are your current processing times?

Our current turnaround time is approximately 1-14 business days. This varies from product to product and will be displayed on each listing in the "Delivery and returns" section.

Trademarked and copyrighted art works

- We cannot print images, text or logos that are trademarked or copyrighted onto our goods.
-If you request images that belong to Disney or Marvel (as an example, but not limited to) we cannot print them.
- You must have permission or the rights to print the images you request

How Eco-Friendly is Craft Schmooze

- We use FSC certified papers or recycled papers to ensure our products are sustainable.
- We are part of various toner and cartridge recycling schemes to limit our plastic waste.
- We use recyclable packaging where possible.
- We also support the eco-brick scheme to ensure any plastics that can't be recycled are given a second life.
- We buy our supplies in bulk to reduce the number of deliveries to the business.
- We group jobs so that our machines are not running constantly.
- We are currently researching ways that our studio can be powered with renewable or natural energy.
- We currently offset our electricity usage by donating to reusable energy charitys and re-forestation.

Wholesale availability

Many of our products are available for wholesale. Minimum orders and case sizes apply but please get in touch to find out more.

Seller details