craisymissdaisy

Pretty Iron-on Fabric Appliques & Serendipity Journals

Tendring, England On Etsy since 2010

2,455 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

craisymissdaisy

Pretty Iron-on Fabric Appliques & Serendipity Journals

Tendring, England | 2,455 Sales

Announcement    **** IMPORTANT SHIPPING/POSTING INFORMATION ***** Due to the current Covid-19 crisis I have extended the shipping times in my shop and will only be posting orders once a week to minimise the time spent out of the house. I have also changed all postage to a tracked service. This will continue for the foreseeable future and I will review this again once there is further guidance from the UK Government. Please all take care, Deanne x

Announcement

Last updated on 17 Apr, 2020

**** IMPORTANT SHIPPING/POSTING INFORMATION ***** Due to the current Covid-19 crisis I have extended the shipping times in my shop and will only be posting orders once a week to minimise the time spent out of the house. I have also changed all postage to a tracked service. This will continue for the foreseeable future and I will review this again once there is further guidance from the UK Government. Please all take care, Deanne x

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Deanne

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Deanne

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Average item review
5 out of 5 stars
(375)

About craisymissdaisy

Sales 2,455
On Etsy since 2010

Around the web

Shop policies

Last updated on 13 May, 2020
Hello and welcome to my shop :-) I sell a range of 'made to order' iron on fabric letters, numbers and appliques in a range of beautiful fabrics. They can be used to personalise many things including bunting, aprons, school bags, cushions, cards and lots more. If there's something that you would like but in a different fabric, then please let me know and I will try my best to help.

As the majority of my items are custom made and made to order they do take a little more time to make. All orders are processed in the order that they are received and I always try to process them as quickly as I can. However, please note that I am unable to process any orders on a Friday and therefore any orders received towards the end of the week may not be sent out until after the weekend. Thank you x

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within:  6 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
RETURNS - Returns are only accepted on 'Ready to Ship' Serendipity Journals and items that were NOT purchased from:-

1, A ‘made to order, choose your own fabric’ listing
2, A 'made to order' listing
3. A 'made to order' (Alphabet A-Z, or Number Set 1-10 or 1-12) listing where you choose the personalisation option for the letters instead of the patterns on the alphabet/number set photograph shown on the listing.

If you wish to return your appliques, please contact me immediately upon receipt to let me know as items must be returned in the condition that they were received in and in the original packaging within 14 DAYS of receipt. You must also notify me by etsy conversations of the date the returned item was shipped. Buyer pays return postage. It is advisable to use either a recorded delivery (UK) or tracked service (international) to return your item, as a refund will not be issued until the returned items have been received.

SERENDIPITY JOURNALS - If you wish to return your 'Ready to Ship' Serendipity Journal, please contact me immediately upon receipt to let me know as items must be returned in the condition that they were received in and in the original packaging within 14 DAYS of receipt. You must also notify me by etsy conversations of the date the returned item was shipped. Buyer pays return postage. It is advisable to use either a recorded delivery (UK) or tracked service (international) to return your item, as a refund will not be issued until the returned items have been received. Please note that 'made to order'/'custom made' Serendipity Journals are exempt from returns as per the details below.

MADE TO ORDER/CUSTOM ORDERS – As the majority of craisymissdaisy’s items are ‘made to order’, in accordance with the UK Distance Selling Regulations ‘made to order’ items are exempt from the Distance Selling Regulation return policy. This applies to all ‘Custom Orders’ and any listing where ‘made to order’ is included in the title and main body of the listing and includes the listings where you choose your own fabrics for each letter, number and applique.

FAULTY - If there is a problem with your applique and you think it may be faulty please contact me immediately upon receipt to let me know what the problem is. I may also need to see photographic evidence of the fault, which should be sent via etsy conversations within 14 days of receipt of your applique. Once I have seen photographic evidence and have confirmed there is a fault with the applique a replacement will be sent.
Payment
I accept payment by paypal, direct checkout and Etsy gift card. If the paypal payment comes through as an e-cheque then the items will be sent once the e-cheque has cleared (this can take up to 4-7 working days).
Delivery
**** IMPORTANT SHIPPING/POSTING INFORMATION ***** Due to the current Covid-19 crisis I have extended the shipping times in my shop and will only be posting orders once a week to minimise the time spent out of the house. I have also changed all postage to a tracked service. I will review this again once there is further guidance from the UK Government. Please all take care, Deanne x

Orders are shipped from the UK. Once dispatched approximate shipping times are generally as follows, however these timings will be longer during the Covid-19 crisis due to extra demand on postal services around the world:-

UK (1-3 working days)
EU/Non EU ( 3-10 working days)
USA/Australia/Rest of the World (7-14 working days)

Please make sure that your address details are correct before purchase as I will only ship to the name and address on the etsy order receipt. If the address supplied is incorrect then unfortunately I cannot be held responsible for non delivery of your order. Any orders that are returned to me due to an incorrect address supplied/not known at this address or refused will be cancelled and refunded minus the postage charge. If a re-delivery is required to a different address then additional postage will need to be paid.

DELAYS - Please note that all shipping times are approximate and although the majority of items posted from the UK to International destinations do arrive very quickly it can sometimes take 3-4 weeks for your item to arrive at it's destination, especially in the Covid-19 crisis, adverse weather conditions, the run up to Christmas.

INTERNATIONAL - I am happy to post internationally. If your country isn't shown then please contact me for a shipping quote.

International shipping is currently being sent by Airmail using International Tracked (or tracked and signed where applicable).

CUSTOMS/IMPORT DUTIES - I am unable to mark international orders as gifts and any custom fees and import duties due are payable by the recipient. Please check the import duties for your country before ordering as some countries can be very low.
Additional policies and FAQs
SUITABLE FOR
Suitable for ironing onto cotton, polycotton, fleece, felt, canvas, paper/card, wood and towels. If ironing onto shiny fabrics (like school book/pe bags) and fabrics with a 'pile' or uneven surface, items that are going to hold heavy items like bags/Christmas sacks/stockings, or t-shirts, sweatshirts, onesies, clothing etc. then I would recommend sewing or stitching around the edges to secure your appliques.

WASHING
Hand wash only at 30 degrees is recommended for items that are ironed on without stitching. If sewing/stitching your appliques after ironing they can be machine washed up to 60 degrees and dry cleaned. NOT suitable for tumble drying.

GENERAL INFORMATION
Fun and easy to use, these letters can be ironed onto lots of different projects from bunting, cushion covers, aprons, school bags, baby blankets, cards etc. I have also made every effort to show the correct colour of the fabric in the photographs but please be aware that colour monitors do vary.

FELT CARE INFORMATION
Felt is for decorative purposes only and cannot be washed either by machine or by hand. You can give it a light cleaning by brushing it, using tape or a lint roller to remove dirt and dust and wiping it clean with a dry cloth.

Some of the brighter and darker felt colours may bleed onto the ironing cloth when applying your applique. This is completely normal due to the dye in the felt, however, it won’t bleed onto the surrounding fabric, only the ironing cloth.

MIXED FABRIC ORDERS
I am happy to choose the fabrics for your order either at your request, or where no fabric choices have been left before, during or immediately after ordering. However, please note that that these items cannot be returned, refunded or exchanged if you don’t like the selection of fabrics that I have chosen, as the option to select the fabrics you required was available before, during and immediately after placing your order.

ORDERS WITH MISSING LETTER/NUMBER FABRIC INFORMATION
If an order is received without the details of which letters, numbers and fabrics you would like I will email you several times over the course of a week via etsy conversations and the email address listed on your order requesting this information. If I haven't received a reply after one week, I will extend the shipping time to 7 days and will cancel your order after this time if no information has been received.

COMPLETED ORDERS
As each order varies in items, colours and fabrics I now take a photograph of each completed order to assist with any queries that may arise once the order has been received.
Privacy
Craisymissdaisy is the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Etsy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for four years. 
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. 
If you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay using Etsy Payments, your personal data is protected by Etsy's Privacy Policy.
Any queries about the above please contact craisymissdaisy via etsy conversations.