croucherli

pottery with personality!

Colchester, England On Etsy since 2015

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

croucherli

pottery with personality!

Colchester, England | 197 Sales

Lizzie Croucher

Contact shop owner

Lizzie Croucher

Announcement    **please read!** updated 24/03/2020

with the current circumstances happening across the world, i am keen to not only keep my little business going and keep myself healthy, but help my customers out along the way as much as i can – and of course, ensure that everyone receives a smile in the post who wants one!

**posting: please note that at this time i have greatly reduced the trips i make to the post office to comply with the uk's current rules in place. orders will be posted on mondays at 7am. i will message you once you place your order just to remind you of this. given that i usually post orders the same day or next day, this is a really difficult one for me, but hoping that you understand that it'll take a little extra time to get your happy chaps to you :)

**payment in full: if you are able to pay in full as usual via etsy, i will prepare and send your order out as per usual. please note that i'm now posting just once a week (see above info).

**50% deposit to secure your favourite piece/s: if you would like to purchase something from my shop but are facing the impact of financial uncertainty (i am right there with you!)
please contact me by direct message on etsy or via social media (insta: croucher.li, facebook:croucherli) with a link to the piece you would like. You can pay 50% of the cost of the item/s to secure your piece/s, then pay the remaining balance when you are able to. no questions asked, no deadline, no rush.
please note that i will hold onto your order and will post once i have received payment in full.

**colchester hand delivery: i'll still be doing delivery myself to any addresses in colchester. at this time, deliveries will be doorstep drops given the current circumstances. when you place your order, please drop me an etsy message with details of where you would like your order placed outside your house (in a porch, next to the front door etc!)
colchester deliveries will take place twice a week - mondays and thursdays.

please feel free to message me if you have any questions at all – i am super responsive and happy to help in any way i can (don’t just take my word for it, check out my reviews!)
lizzie x

Announcement

Last updated on 24 Mar, 2020

**please read!** updated 24/03/2020

with the current circumstances happening across the world, i am keen to not only keep my little business going and keep myself healthy, but help my customers out along the way as much as i can – and of course, ensure that everyone receives a smile in the post who wants one!

**posting: please note that at this time i have greatly reduced the trips i make to the post office to comply with the uk's current rules in place. orders will be posted on mondays at 7am. i will message you once you place your order just to remind you of this. given that i usually post orders the same day or next day, this is a really difficult one for me, but hoping that you understand that it'll take a little extra time to get your happy chaps to you :)

**payment in full: if you are able to pay in full as usual via etsy, i will prepare and send your order out as per usual. please note that i'm now posting just once a week (see above info).

**50% deposit to secure your favourite piece/s: if you would like to purchase something from my shop but are facing the impact of financial uncertainty (i am right there with you!)
please contact me by direct message on etsy or via social media (insta: croucher.li, facebook:croucherli) with a link to the piece you would like. You can pay 50% of the cost of the item/s to secure your piece/s, then pay the remaining balance when you are able to. no questions asked, no deadline, no rush.
please note that i will hold onto your order and will post once i have received payment in full.

**colchester hand delivery: i'll still be doing delivery myself to any addresses in colchester. at this time, deliveries will be doorstep drops given the current circumstances. when you place your order, please drop me an etsy message with details of where you would like your order placed outside your house (in a porch, next to the front door etc!)
colchester deliveries will take place twice a week - mondays and thursdays.

please feel free to message me if you have any questions at all – i am super responsive and happy to help in any way i can (don’t just take my word for it, check out my reviews!)
lizzie x

Reviews

Average item review
5 out of 5 stars
(40)

About croucherli

Sales 197
On Etsy since 2015

Pots with personality!

Croucherli is the work of ceramic artist Lizzie Croucher (me, hello!) producing hand thrown pottery; one-off and small batch items.

I am based in Essex, UK.

I'm currently working on an offer for those who are interested in stocking my work in their cafes, shops etc. and hoping to have this available by the end of September.
I am particularly excited to hear from independent/small businesses who share my love for all things handmade, quirky & lovingly crafted - if that sounds like you, do get in touch, I'd love to hear from you!

Around the web

Shop members

  • Lizzie Croucher

    Owner

    Hey - I'm Lizzie - the human behind the Etsy page! How're you doing? I'm embarking on a one-woman pottery mission, and I hope you'll be able to support me as I create, experiment and turn my long-time hobby into a living!

Shop policies

Last updated on 31 March, 2020
every ceramic sold has been handmade by me! as is the nature of handmade items, no two pieces will be the same. i list every product individually so that you can choose which unique piece you would like.

there may be slight imperfections in the item’s form and/or glazing - however, the ceramic's practical use is not affected by this.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Send items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Items on sale
Returns and exchange details
Because of the care taken to ensure that ceramics are well packaged and protected, my responsibility ends with posting. Therefore, damages cannot be refunded.
Payment
Direct payment or Paypal accepted.
Delivery
Items will be sent by Royal Mail Second Class, unless you choose to upgrade to First Class for an additional cost.
Items will be packaged using recycled, recyclable and/or reused packing materials.
Additional policies and FAQs
caring for your ceramic:
as with all items that are made to be loved and used, your item may suffer general wear and tear over time.
i recommend that items are hand washed only - do not put in the dishwasher, or use in the microwave.
the clays that i use contain grog (small gritty pieces), and although i sand pieces by hand they may still scratch surfaces.

wholesale:
please contact me directly for wholesale enquiries or to be sent my catalogue.
Privacy
When you purchase an item from Croucherli, I will need to collect the following information to fulfill your order:
- Your full name
- Your postal address
- Your email address
- Your contact number (though I believe this is optional)
- Your payment method and details
- Detail of the item you are purchasing
- If you want a personalised of commissioned item, you may choose to provide me with more information than detailed above.

The info you provide with your order is for my eyes only - I wont pass your details onto anyone else. As I'm a new to the game, and currently preparing and shipping orders myself, I have no third parties to share information with. If and when my business expands to include third parties, I will let my customers know and will update my Privacy Policy accordingly.