EmmaCharleston

On Etsy since 2017

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

EmmaCharleston

176 Sales

%s out of 5 Stars

Announcement    Since the coronavirus crisis I have been having major issues with international shipping. I have always previously shipped items non-tracked, and 99% of the time they get there absolutely fine.

However, since March, I have had a lot of sellers complain that their items are extremely late, or even don't arrive at all. I am just as frustrated by this as you are, and have re-shipped several orders at my own expense. My items are mostly so small/low value that it feels ridiculous to charge e.g. £10 – £15 for tracked shipping on a £4 zine. (But this is often how much it costs!)

I would ask that you be patient if your orders arrive slower than usual. If you would like me to use tracked shipping (which should guarantee arrival, and within a reasonable amount of time), please ping me a message or a note with your order — I will do this, and show you the receipt for how much it cost and we can figure out payment. (I will also throw in an extra zine or two so you feel a bit better about spending such a tediously huge amount on shipping!)

If your order doesn't arrive at all after say, a month, send me a message and we can figure out the best solution.

It goes without saying that as an individual creative freelancer I hugely appreciate all your purchases over this period, it means so much both to have the extra (albeit small!) income stream, and to hope that I might be bringing some happiness/entertainment to all the rest of you out there in lockdown. Thank you so much for your support. x

Announcement

Last updated on 18 May, 2020

Since the coronavirus crisis I have been having major issues with international shipping. I have always previously shipped items non-tracked, and 99% of the time they get there absolutely fine.

However, since March, I have had a lot of sellers complain that their items are extremely late, or even don't arrive at all. I am just as frustrated by this as you are, and have re-shipped several orders at my own expense. My items are mostly so small/low value that it feels ridiculous to charge e.g. £10 – £15 for tracked shipping on a £4 zine. (But this is often how much it costs!)

I would ask that you be patient if your orders arrive slower than usual. If you would like me to use tracked shipping (which should guarantee arrival, and within a reasonable amount of time), please ping me a message or a note with your order — I will do this, and show you the receipt for how much it cost and we can figure out payment. (I will also throw in an extra zine or two so you feel a bit better about spending such a tediously huge amount on shipping!)

If your order doesn't arrive at all after say, a month, send me a message and we can figure out the best solution.

It goes without saying that as an individual creative freelancer I hugely appreciate all your purchases over this period, it means so much both to have the extra (albeit small!) income stream, and to hope that I might be bringing some happiness/entertainment to all the rest of you out there in lockdown. Thank you so much for your support. x

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Emma Charleston

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Emma Charleston

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5 out of 5 stars
(37)

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Accepts Etsy Gift Cards and Etsy Credits