farrellandholmes

Farrell & Holmes

Norwich, England | 100 Sales

farrellandholmes

Farrell & Holmes

Norwich, England 100 Sales On Etsy since 2012

0 out of 5 stars (29)

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LouLou Farrell

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LouLou Farrell

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About

Farrell & Holmes is a mother and daughter creative collaboration based in the beautiful countryside of rural Norfolk in England.

We added "Holmes" to our business name in homage to LouLou's grandmother (Will’s great grandmother) Elizabeth "Betty" Holmes. Each of us spent many childhood rainy days and holidays sewing, sticking, cutting and generally creating with Betty. She instilled in us both a life-long love and appreciation of hand-crafting which continues to inspire us to this day.

Working in textiles and paper, upcycling where possible and employing the idea of make-do and mend, we ensure nothing goes to waste. All of our designs are original and hand-made in our cosy garden studio.

You can find Farrell & Holmes products in a range of local gift shops and boutiques in and around North Norfolk. See our website, www.farrellandholmes.com for a full list of stockists.

Thank you for visiting Farrell & Holmes! Warmest wishes,

LouLou x

w: www.farrellandholmes.com
f: www.facebook.com/farrellandholmes
t: @FarrellHolmes

Shop members

  • LouLou

    Owner, Maker, Designer

    I love to work with fabrics, ribbon, lace and buttons and have a growing collection of them, filling every nook and cranny of the Farrell & Holmes studio.

  • Will

    Maker

    I prefer to work in paper and enjoy upcycling old, unused and unloved items to give them a new lease of life. I cannot resist a rummage through any antique shop or vintage boutique in the search for some forgotten children’s books, maps or annuals.

Shop policies

Last updated on 07 June, 2013
We added "Holmes" to the business name last year in homage to LouLou's grandmother (Will’s great grandmother) Elizabeth Holmes. Each of us spent many childhood rainy days and holidays sewing, sticking, cutting and generally creating with Betty. She instilled in us both a life-long love and appreciation of hand-crafting which continues to inspire us to this day.

Working in textiles and paper, upcycling where possible and employing the idea of make-do and mend, we make sure nothing goes to waste. All of our designs are original and hand-made in our cosy garden studio.

You can find out more about Farrell & Holmes products and follow our regular blog by visiting our website www.farrellandholmes.com for more information.

Thank you for visiting Farrell & Holmes, warmest wishes…

LouLou & Will x

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
We hope you will be delighted with your purchase from Farrell & Holmes. In the unlikely event that you are unhappy, we will refund or exchange an item if it is returned in its original, saleable condition. Please contact us within seven days of receipt to arrange a return and note that return postage is the customer's responsibility. Refunds will be for the cost of the item but not the original postage.

In the case of faulty items, a full refund will be given on return of the product but please notify us of the problem first and we will do our best to resolve it.

Lastly, personalised or commissioned designs are non-returnable.
Payment
We accept payment by PayPal only.

You do not need to have a PayPal account to use their service, they allow you to use your credit card securely. Please visit http://www.etsy.com/help/article/361 for further information.

We will ship your items on receipt of payment.
Shipping
UK purchases are sent first class by Royal Mail and we always obtain proof of posting. We are not responsible for items lost in the post but will do our utmost to support customers who have a claim for packages that have not arrived as expected.

International deliveries will of course take longer, depending on their destination. Royal Mail estimate that shipping to Europe will take between three and five working days and to the USA takes between five and seven working days. Please allow up to three weeks for arrival. Please note that we can accept no liability delay or loss that is the responsibility of the carrier but we will do our best to rectify the situation so please contact us if you have any concerns.

Buyers are responsible for paying any customs charges incurred.

Purchases will usually be despatched the next working day after payment is received, sometimes even on the same day if the village post office is open and we are at home! We will always despatch within three working days or contact you to let you know why there is a delay.

All of our products are wrapped in tissue paper and sealed with a little sticker. If you would like us to add a tag with a message of your choice, please just let us know. We will tie the parcel with baker's twine and add the tag free of charge. We can also despatch the item straight to the gift recipient and send the invoice to you, on request.
Additional policies and FAQs
Please note that all Farrell & Holmes designs are copyrighted to us and we respectfully request that they are not copied. If you would like to use images of our products in your blog or an article, please notify us and credit us and provide a link to our website at www.farrellandholmes.com.

If you are interested in purchasing our designs wholesale, please email us at Louise [!at] farrellandholmes.com.