We hope you like our collection and enjoy our products. Do not hesitate to send us you custom requests. We would LOVE to design an elegant poster for your home or work space.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
You do not need to have a PayPal Account to pay for your items through PayPal: you can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
In case you make a payment using eCheck, we will wait for PayPal confirmation that the echeck passed the clearance process before we craft and ship you decal. This normally takes 3-5 business days.
Payment must be made in full before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
Customers from EU countries should consider an additional 23% TAX on the price of each decal. This tax amount will be added to their cart before checkout.
Please note that the buyer is responsible for any additional fees that may be charged at customs.
Delivery
For small posters (up to A4 size) we use rigid envelopes. For larger posters we use recyclable solid paper tubes.
- Packages shipped to Europe normally take 5-8 working days.
- Shipping to the USA has been experiencing some delays due to new American customs legislation. Packages normally take around 2 weeks to arrive, however some have been delayed longer. This does not happen often, but it can happen. For example during the Xmas period, a package can take 1 month to be delivered.
- Shipping to the rest of the world takes approximately 2-3 weeks, although customs can occasionally delay packages further.
- Please note that customers are responsible for all international custom and duty fees. These are in addition to, and not included in, the cost of shipping.
Additional policies and FAQs
If you have any questions about any of our items or policies please do not hesitate to contact us either by starting an Etsy conversation or by email to frame.it.posters [!at] gmail.com.