gillygray

Bespoke Flower Girl Dresses & First Communion Dresses

London, England · 2045 Sales

gillygray

Bespoke Flower Girl Dresses & First Communion Dresses

London, England 2045 Sales On Etsy since 2011

5 out of 5 stars
(363)

Announcement   Uk and Worldwide Shipping is £5.00 per total order

www.facebook.com/GillyGrayBridal
Instagram: GillyGrayBridal

Gilly Gray is an independent shop run by Gilly Gray and Freya Marshall specialising in made to measure bridal wear, flower girl dresses, bridesmaids dresses and accessories using the finest cotton, silks and satin.

If you would like to buy one of our flower girl dresses but would like it changed to fit your wedding theme, please do let us know and we'll be happy to work with you.

Please don’t hesitate to ask me any questions. We love to make flower-girls feel special on your big day.

Shipping time to the US, Australia and Canada is 7-10 days. We can also fast track mail at an additional cost.

Please note, as everything is hand stitched just for you, we are currently working on a 14 day production time. Please ensure you leave the date you need your item and your measurements in the notes from buyer section. If you would like an item sooner please send a message and we will do our very best to help.
Thank you.
GILLY GRAY

www.facebook.com/GillyGrayBridal
Twitter @gillygraybridal
gilly [!at] gillygray.com

Announcement

Last updated on 16 May, 2018

Uk and Worldwide Shipping is £5.00 per total order

www.facebook.com/GillyGrayBridal
Instagram: GillyGrayBridal

Gilly Gray is an independent shop run by Gilly Gray and Freya Marshall specialising in made to measure bridal wear, flower girl dresses, bridesmaids dresses and accessories using the finest cotton, silks and satin.

If you would like to buy one of our flower girl dresses but would like it changed to fit your wedding theme, please do let us know and we'll be happy to work with you.

Please don’t hesitate to ask me any questions. We love to make flower-girls feel special on your big day.

Shipping time to the US, Australia and Canada is 7-10 days. We can also fast track mail at an additional cost.

Please note, as everything is hand stitched just for you, we are currently working on a 14 day production time. Please ensure you leave the date you need your item and your measurements in the notes from buyer section. If you would like an item sooner please send a message and we will do our very best to help.
Thank you.
GILLY GRAY

www.facebook.com/GillyGrayBridal
Twitter @gillygraybridal
gilly [!at] gillygray.com

Gilly Gray

Contact shop owner

Gilly Gray

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Reviews

Average item review
5 out of 5 stars
(363)
Sonietta Busy

Sonietta Busy on 09 Jun, 2018

5 out of 5 stars

It looked stunning and was also perfect for an extraordinary hot weather having cotton bodice & underskirt. Would definetily use again in future. Thank You GillyGray

View all 363 reviews

Updates

Blue floral print flower girl dress in many different prints by Gilly Gray
Pearl first communion, flower girl dress, princess dress by Gilly Gray
View all 41 updates

About

Gilly Gray Bespoke Made to Measure Flower Girl Dresses, First Communion Dresses and Christening Dresses

Welcome! You may be surprised to find out that Gilly Gray Bridal is a mother and daughter team of passionate and friendly seamstresses. We are based in London where we create made to measure flower girl dresses and accessories.

To start from the very beginning we must start with Gilly Gray herself! Gilly was born in Singapore when houses there only had one storey and chewing gum was legal. After a few years she moved to Devon where she grew up and began to learn the mystical ways of sewing and dress making.

Making her way in the world Gilly began to make and sell handmade children's clothes at the Pannier market, where local mothers would jostle for her best knits and her delicately designed dresses. Living by the sea spurred Gilly’s love of nature which now reflects in the Gilly Gray designs using raw silk and beautiful unbleached cottons.

Gilly then went to art college and studied fabric and design. With the arrival of Freya Gray, Gilly moved to London and started her career as a wedding dress designer and maker whilst also studying Classics at University.

Gilly spent many days and nights measuring and cutting silks and satins to make stunning wedding dresses for beautiful brides only to be sometimes scuppered by Freya's small child obsession with silky bits of material. If left for just a moment Freya would cut off the ends of the fabric and sneak them into her silky collection.

Now fully grown and less inclined to cut holes in dresses Freya is the daughter in this partnership. She has grown up as an admirer and collector of silk, and thrilled to be able to work with Gilly to make hand designed and made to measure flower girl dresses and accessories for your special day.

The photos of our brides and grooms that you send to us make it all worthwhile when we see the smiles on the faces of their flower girls.

Production partners

  • A fabric factory

    China

    Garment production, pattern cutting.

Shop policies

Last updated on 18 May, 2018
Welcome to Gilly Gray on Etsy where I am passionate about creating handmade, children's and adult clothes using high quality cotton, silk and satin fabrics.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
A Happy Customer!
Although all sales are final on my products and I do not accept returns or exchanges your satisfaction is my priority, so please contact me if you have any problems and I will always endeavour to ensure that you are pleased with your purchase.

As we always use the same roll of fabric for items to be used at the same wedding. It is important that you inform us if there is a multiple order for a wedding. You must provide the name of any other buyer in the 'notes from buyer' when you make an order together with all of the measurements and other relevant details. We cannot accept responsibility for any changes in fabric colour or methods of production if you have not provided us with the full details of all buyers for the same wedding.
Payment
We accept PayPal for ease of use and it's secure and free of charge. We can also accept British cheques.

Cancellations must be made within 24 hours of placing your order. A full refund will be given if work has not started. If work has begun there will be a 15% charge.
Once paid, you will be in line on our booking schedule.

Prices are subject to change. Purchase guarantees a set price. Thank you.
Shipping
Most orders ship within 7-10 working days of receiving payment. Please allow up to 3 days in transit to the UK and 7 - 10 days for shipping elsewhere in the world.

Please note that all orders will be sent by regular post unless tracked shipment is requested. I cannot be held responsible for delays in shipping by the carrier.

It is essential to provide the correct address for your shipment in your Paypal account address. Unless otherwise informed I will always ship to the address linked to your Paypal address.
Additional policies and FAQs
As we always use the same roll of fabric for items to be used at the same wedding. It is important that you inform us if there is a multiple order for a wedding. You must provide the name of any other buyer in the 'notes from buyer' when you make an order. We cannot accept responsibility for any changes in fabric colour or methods of production if you have not provided us with the full details of all buyers for the same wedding.
Privacy
Introduction
We are committed to protecting and respecting your privacy.

Everyone has rights with regard to the way in which their personal information is handled. During the course of our activities we will collect, store and process personal information about our customers, suppliers and other third parties, and we recognise that the correct and lawful treatment of this data will maintain confidence in the organisation and will provide for successful business operations.

This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

For the purpose of UK data protection laws, the data controller is: Gilly Gray Ltd, 2 MInehead Road, London SW16 2AW, UK

When processing your information, we must comply with the six enforceable principles of good practice. These provide that your personal information must be:

processed lawfully, fairly and in a transparent manner,
processed for specified, explicit and legitimate purposes,
adequate, relevant and limited to what is necessary,
accurate and kept up-to-date,
kept for no longer than is necessary, and
processed in a manner that ensures appropriate security.

We may collect, use, store and transfer different kinds of personal information about you, including:

Identity Data, such as your name and title
Account Identity Data, such as your email address
Contact Data, such as your billing address, delivery address and email address
Transaction Data, including details about payments to and from you, and other details of products you purchase from us,
Profile Data, including purchases or orders made by you, feedback and survey responses,
Usage Data, including information about how you use our website, products and services, and Marketing Data, such as your preferences in receiving marketing from us and our third parties, and your communication preference

We may obtain personal information by directly interacting with you, such as:

placing orders for products via our website,
creating an account on our website,
participating in discussion boards or other social media functions on our website,
browsing our website while logged into your MandM myAccount,
entering a competition, promotion or survey organised by us, or otherwise providing us with feedback,
subscribing to our publications, or otherwise requesting marketing material to be sent to you, or
corresponding with us by phone, email, letters or otherwise.
We may obtain personal information via automated technology when you interact with our website by using cookies, server logs and other similar technologies.

We may also collect personal information about you from third parties or publicly-available sources, such as:

analytics providers (such as Google),
providers of technical, payment and delivery services,

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

you have given us consent,
we need to perform a contract we are about to enter into, or have entered into, with you,
where it is necessary for our or a third party's legitimate interests, and your interests and rights do not override those interests, or
where we need to comply with a legal or regulatory obligation.

We may use your personal information for a number of different purposes. For each purpose, we are required to confirm the 'legal basis' that allows us to use your information, as follows:
To register you as a new customer - It will be necessary for the performance of the contract between you and us
To process your order and, if accepted, to deliver the products to you (including managing payments, fees and charges) It will be necessary for the performance of the contract between you and us
To manage your queries or complaints It will be necessary for the performance of the contract between you and us
To collect and recover money owed to us It will be necessary for our legitimate business interests, namely to ensure we receive payment for products and services that you have ordered from us
To notify you about changes to our terms of sale or this privacy policy It will be necessary for our legitimate business interests, namely to ensure you are aware of our current terms and conditions
To enable you to participate in a competition or complete a survey It will be necessary for our legitimate business interests, namely to study how customers use our products, to develop them and help grow our business
To notify you when you have products in your basket that have not been through the ordering process It will be necessary for our legitimate business interests, namely to ensure we provide the quality of service you expect from us

We will only use your personal information for the purpose(s) for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we will only process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

What If You Cannot Or Will Not Provide Us With Your Personal Information
It is a contractual requirement for you to provide us with certain information, namely your name, delivery address, phone number and email address. During the ordering process you will be required to provide payment information to our chosen payment service provider. We do not hold any of your bank or credit/payment card details. If you do not provide us or payment service provider with that information, we may be unable to accept and process your order and deliver the products to you, and/or we may have to cancel your order.

Disclosure Of Your Information
We may share your personal data with trusted third parties. For example, to delivery your orders, to handle complaints, for fraud management, to help us personalise our offers to you and so on.

This is the policy we apply to those organisations to keep your data safe and protect your privacy:

We provide only the information they need to perform their specific services.
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
Third parties we work with are:
Courier Services Delivery of your orders, including proof of delivery and tracking information. Depending on the service chosen this will be one of UPS, USPS, Royal Mail.

Where We Store Your Personal Information
All information you provide to us is stored on our secure servers in the United Kingdom, or within the EU.

How Long We Will Store Your Personal Information
The length of time that we will store your data will depend on the 'legal basis' for why we are using that data, as follows:

Legal basis Length of time
Where we use/store your data because it is necessary for the performance of the contract between you and us We will use/store your data for as long as it is necessary for the performance of the contract between you and us

Where we use/store your data because it is necessary for us to comply with a legal obligation to which we are subject. We will use/store your data for as long as it is necessary for us to comply with our legal obligations
Where we use/store your data because it is in the public interest. We will use/store your data for as long as it remains a matter of public interest for us to do so. The law sets out what matters are considered to be in the public interest, and we will use/store your data in accordance with those requirements
Where we use/store your data because it is necessary for our legitimate business interests. We will use/store your data until you ask us to stop.

Your Rights
You have various legal rights in relation to the information you give us, or which we collect about you, as follows:

You have a right to access the information we hold about you free-of-charge, together with various information about why and how we are using your information, to whom we may have disclosed that information, from where we originally obtained the information and for how long we will use your information.
You have the right to ask us to rectify any information we hold about you that is inaccurate or incomplete.
You have the right to ask us to erase the information we hold about you (the 'right to be forgotten'). Please note that this right can only be exercised in certain circumstances and, if you ask us to erase your information and we are unable to do so, we will explain why not.
You have the right to ask us to stop using your information where: (i) the information we hold about you is inaccurate; (ii) we are unlawfully using your information; (iii) we no longer need to use the information; or (iv) we do not have a legitimate reason to use the information. Please note that we may continue to store your information, or use your information for the purpose of legal proceedings or for protecting the rights of any other person.
You have the right to ask us to transmit the information we hold about you to another person or company in a structured, commonly-used and machine-readable format. Please note that this right can only be exercised in certain circumstances and, if you ask us to transmit your information and we are unable to do so, we will explain why not.
Where we use/store your information because it is necessary for our legitimate business interests, you have the right to object to us using/storing your information. We will stop using/storing your information unless we can demonstrate why we believe we have a legitimate business interest which overrides your interests, rights and freedoms.
Where we use/store your data because you have given us your specific, informed and unambiguous consent, you have the right to withdraw your consent at any time.
You have the right to object to us using/storing your information for direct marketing purposes.
If you wish to exercise any of your legal rights, please contact our customer services team by writing to the address at the top of this policy, or by emailing us at gilly [!at] gillygray.com

More information

Last updated on 18 May, 2018
Frequently asked questions

Where are your dresses made?

People often ask 'where are the dresses made?'.

All of our flower girl dresses and first communion dresses are handmade in our own workrooms in Great Britain.

Custom and personalized orders

Our length measurements are from the shoulder to the hem of the dress. When measuring your child go from the top of her shoulder and go down until you get to the length on our website, that will show you where the hem should end.



We mean that we need the length measurements from the shoulder to the hem of the dress. When measuring your child go from the top of the shoulder and go down until you get to the length that you would like the dress to be - this is where the hem will end.

Custom and personalized orders

We have over 140 silk colours available and we are always happy to try and match your colour via our other sources. If you would like to see the silk colours that we have available please just email us to ask to see the silk swatches and we'll post them out to you.

Do you take custom orders?

Yes! If you have a particular flower girl dress or first holy communion dress style in mind just send us a message with photos and we'll take a look and see what we can do. We love it when customers have their own specia idea!

Seller details
Gilly Gray
2 Minehead ROAD
LONDON, SW16 2AW
United Kingdom

VAT 187730965