JeniWrenJewellery

Jeni Wren

Dübendorf, Switzerland
20 Sales

Announcement    Sterling silver and gold jewellery inspired by the details of nature. Designed and hand made in Britain/Switzerland by independent designer Jenny Saker.

Announcement

Last updated on 27 Apr, 2020

Sterling silver and gold jewellery inspired by the details of nature. Designed and hand made in Britain/Switzerland by independent designer Jenny Saker.

Items

20 Sales
 
Jenny Saker

Contact shop owner

Jenny Saker

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About JeniWrenJewellery

Sales 20
On Etsy since 2012

Jewellery inspired by the details of nature; the summer breeze, falling sycamore seeds.

Jeni Wren is the work of acclaimed independent British designer Jenny Saker. Like many of us she is inspired by the details found every day in nature, in the green and pleasant land we all know so well. The aim of Jeni Wren is to capture the special moments in the outdoors and preserve them, timelessly, in the form of precious metal jewellery.

Most of us can remember a special evening walk along a deserted beach and the way that a tiny shell catches the eye. Remember the colours of autumn leaves on the forest floor and the way they swirl up around your feet? Maybe it was the way that a sunbeam illuminated a falling seed that you remember most clearly. Jeni Wren captures these moments for ever as elegant necklaces and charming earrings, all carefully designed to rest perfectly against your skin.

Creating special pieces of jewellery takes time and care. In the sleepy seaside town of Brightlingsea Jenny shares a workshop with her father (an engineer) and works with her grandfather's tools. She starts with perfect found objects, like seed pods or fragments of shells; the germ of an idea. Once a design has been perfected she casts it into sterling silver using a lost wax technique. Finally, she hand finishes, polishes and carefully packages every single piece of jewellery.

Jenny grew up on the East Coast and spent her childhood outdoors and learning to sail. As a small girl she watched her father tinker away with the machines in his workshop and she developed the skill for taking things apart and putting them back together herself. She chose the craft of jewellery as her own.

Following her BA in Jewellery Design at Central St. Martins College of Art and Design (University of the Arts London) Jenny worked for many years for a number of Hatton Garden companies; helping old names evolve and new brands to establish themselves. Now she is on a new adventure, with her own label – Jeni Wren.

Jeni Wren is confident and graceful, thoroughly at home in the wilderness but refined enough to wear on the streets of London. A reflection of the designer herself perhaps.

Shop members

  • Jenny Saker

    Owner, Maker, Designer

    ...

Shop policies

Last updated on 30 July, 2018
Jeni Wren Jewellery's aim is simple: to design and make outstanding jewellery that people love to wear.

We have a few common sense policies regarding returns and warranties which are outlined below. If what you see here doesn't answer your query you can always send us a message and receive a response from a real human.

Jeni Wren – Jewellery inspired by the details of nature; the summer breeze, falling sycamore seeds.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Dispatch items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Returns and warranties


Returns

We want you to love what you buy and we know it can be hard to choose perfectly every time, especially online. If you are unhappy with your purchase, it doesn't fit or you simply changed your mind you may return it to us for a refund. All items for refund must be returned within 14 days, unworn, in their original packaging and in a saleable condition. Return of commission items is not possible – sorry.

You must start the returns process by contacting us through the Etsy message system before posting the item back to us.

You will need to include your name, original order reference and some form of contact details in the package that you return.

The following exceptions apply to our returns policy:
- Damaged/worn items – If the items returned have been worn or are damaged we may not be able to offer you a full refund. In this case you will be contacted.

- Items lost in transit – You are responsible for all items until they have been received by us. We strongly recommend that you use an insured, signed-for service and that you retain your proof of posting.

- Commission items – We regret that it is not possible to provide a refund for bespoke or commission items.

- Special gift wrapping – If you requested that the item be specially gift-wrapped we will be able to provide you with a refund for the item that has been returned but we will not be able to refund the cost of the gift-wrapping service.

- Items received without any other form of identification – We will do our best to match a return to its original order but if we are unable to do so we may not be able to process your refund. Please ensure that you include at least a note with your name, contact details and original order reference inside the package you send back to us.


Warranties

Jeni Wren jewellery is designed to be worn every day. In the unlikely event that a piece of jewellery fails due to manufacturing defects we will do our best to fix the problem for you and return the item in the condition you loved. Please let us know what is wrong and we will let you know how to return an item for assessment.

Note that our warranty policy does not cover normal wear and tear. For example we would not normally cover a broken necklace chain. If an item is not covered by our warranty we will let you know how much it will cost to repair through our workshop service.
Payment
Jeni Wren Jewellery accepts all major credit cards, Paypal and Etsy Gift Cards. All transactions are processed through the Etsy web-platform for your security and piece of mind.


Cancellations

If you would like to cancel an order please let us know as soon as possible. Note that if the order has already been dispatched you will need to wait until you receive your items and then return them for a refund. Jeni Wren Jewellery is unable to refund you for any postage costs once an order has been dispatched.
Delivery
Jeni Wren Jewellery aims to get your order to you as quickly as possible. Our standard delivery service for all UK mainland addresses is Die Post (Swiss) tracked Delivery. Most orders are dispatched within 3-5 business days and if we can we will get the order posted the next day. We will send you an email to let you know your order has been dispatched, with a tracking number if available. Some items take a little longer to prepare and this will be noted on the item listing.

If you have any unusual delivery requirements please send us a message before placing your order and we will let you know if we can accommodate your request.


International deliveries

Jeni Wren Jewellery is happy to ship items overseas. Please note that the buyer assumes all responsibility for international customs and any other charges levied by the country to which we are shipping. The bill of lading will be completed accurately and will include the sterling value of all items shipped. International delivery generally takes 10 to 14 days.
Additional policies and FAQs
Custom orders/Bespoke

Want something slightly different or a piece of precious jewellery designed just for you? Ask us! Jeni Wren Jewellery is a small company and all items are designed and hand made in house. This gives us the flexibility to make small changes to the items listed here. If the change you would like is not already listed in the 'variations' section of the Jeni Wren listing send us a message to let us know what you would like. Each request will be assessed on a case by case basis and we will work with as far as possible to make a piece of precious jewellery that you will truly love.

Please note that we obviously cannot accept returns of custom items.