OtoKanoArt

Making Art Easy

Edinburgh, Scotland | 244 Sales

OtoKanoArt

Making Art Easy

Edinburgh, Scotland 244 Sales On Etsy since 2015

0 out of 5 stars
(69)

OtoKanoArt is taking a short break

Loading

Note from shop owner This shop will be opening soon with lots of watercolor goodies! Watch this space :D

Note from shop owner

Last updated on 04 Mar, 2018

This shop will be opening soon with lots of watercolor goodies! Watch this space :D

Oto Kano

Contact shop owner

Oto Kano

Reviews

No reviews in the last year
See reviews that mention:
quality shipping customer service
View all 69 reviews

About

Shop members

  • Oto Kano

    Owner

    I'm a British-Japanese artist working in Edinburgh, Scotland. I love to make the creative art process easy, and design tools and products to make your creative process easier, more fun and freeing.

Shop policies

Last updated on 04 March, 2018
Welcome to Oto Kano's Art Store. I'm in love with art and design items that will make making art easier and more fun for you.

If you'd like to find out more about making your art process easier, please visit my YouTube channel https://www.youtube.com/channel/UCH9e6JpRMtxsNraIhoYvTOA where you can find quick tips & tricks, advice and other art inspirations.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 45 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you receive a faulty item, please get in touch with us and we will try to resolve the problem as fast as we can.

If you've changed your mind and want to return an item, please get in touch with in 14 days of receiving your item. If your item was sent to you through a trackable service, you need to return your item through a trackable service also. Buyer pays for the cost of return shipping. Refunds will be issued as soon as the item is received in its original condition and packaging.

We are sorry but for custom made items, we cannot offer refunds or exchanges, please purchase seriously.

Please read and inspect the item description carefully before ordering to know if they perfectly suit your needs. If you have any questions about the items, please contact me before making the purchase.
Payment
We accept Direct Payments of all major credit and debit cards, and PayPal payments via Etsy.

Once payment has cleared in full, your item will be sent to you within 3 working days.

Customs fees, taxes and duties that arise are all sole responsibility of the customer. Custom authorities require us to state the exact value of your order on your package.
It is at the sole discretion of custom agents to release your package. Please note that in rare occasions custom agents may delay delivery of some packages.
Shipping
For digital items:
Once payment has cleared, you will be able to access your digital item via a download link, from your accounts under 'Purchases and Reviews'.

For physical items:
Once payment has cleared in full, your item will be posted within 3 working days.

UK Orders:
- Your order will be sent to you on First Class.
- Please allow 3 working days for your items to reach you.

European Orders:
- Your order will be sent to you by AirMail.
- Please allow 5-8 working days for your items to reach you.

International Orders:
- Your order will be sent to you by AirMail.
- Please allow 10 working days (2 weeks) for your items to reach you. Customs can occasionally delay the package further, up to 6 weeks.

Tracking
If you'd like your item tracked & signed, then please choose this option when selecting the shipping method for your item. Please note that this service provides proof that the package has been delivered and signed for. Adding a tracking service will not make the package be delivered faster. You or someone will need to be available to receive and sign for the parcel at the address you provide during checkout.

Customs, Taxes and Duties
Please be aware that you will be responsible for any taxes, customs fees, or other amounts levied by your home country. Please check with your Customs office and/or Postal Service if you are concerned about possible tariffs.

Delivery Address
Your items will be sent to your Etsy shipping address. If you would like to have it sent to a different address, please get in touch within 24 hours of placing your order. If not, the package will be sent to the address given during you Etsy checkout.
Additional policies and FAQs
All items are sold under personal use licence. These items are for personal use only. This means you may use the product for personal projects only. It is not permitted for you to reproduce, sell, or redistribute my product in any way. You may not resell, repackage and redistribute my products in any way, with or without charge.

More information

Last updated on 04 Mar, 2018
Seller details
Oto Kano
PO Box 24120
EDINBURGH, Midlothian EH7 9FB
United Kingdom