momentsintimber

Moments in Timber | 5-star rated Laser Engraving

| Guildford, England

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time dispatch, and quick replies to any messages they received.

Announcement    *** Last Orders for Christmas - Monday 13th December ***
Thank you for visiting our shop! We specialise in 5-star rated, personalised, laser engraved woodwork, and can even engrave your own artwork, photos or logo to wood! We also have a range of other lovingly hand crafted items, many of which can be personalised. Have a browse and please do drop us a message, or hit the "Request Custom Order" button, for any assistance or to discuss your requirements.

Check out our reviews and buy with confidence! See examples of our work on our Facebook (kshomeuk) and Instagram (@kshomeuk) pages.

Announcement

Last updated on 03 Dec, 2021

*** Last Orders for Christmas - Monday 13th December ***
Thank you for visiting our shop! We specialise in 5-star rated, personalised, laser engraved woodwork, and can even engrave your own artwork, photos or logo to wood! We also have a range of other lovingly hand crafted items, many of which can be personalised. Have a browse and please do drop us a message, or hit the "Request Custom Order" button, for any assistance or to discuss your requirements.

Check out our reviews and buy with confidence! See examples of our work on our Facebook (kshomeuk) and Instagram (@kshomeuk) pages.

Items

 

All Items

Karen and Scott

Contact shop owner

Karen and Scott

Reviews

Average item review
5 out of 5 stars
(61)

About momentsintimber

Sales 284
On Etsy since 2020

Personalised, laser-engraved woodwork, hand finished to the highest quality.

Hi there!

Welcome to Moments in Timber (formally KS Home), a play on words of "moments in time". We specialise in bespoke, laser-engraved woodwork, anything from signs, gifts, tree bark, and so on... whereby we can provide a design based on your requirements, working with you using proofs to agree the final product, or you can send us your existing artwork or logo to be engraved to wood. We always communicate throughout the entire process so you know exactly what's going on with your order. Want to capture a memory such as your child's drawing, an anniversary date or send a unique romantic gift? We can help!

Where possible we upcycle by using recycled wood such as scaffolding board, or purchase from sustainable wood suppliers. Our workshop is powered by solar panels and a Tesla Powerwall battery system, making us as environmentally friendly as possible.

Moments in Timber is run by Karen & Scott, husband and wife duo. As a family with 4 children, we are constantly making our own memories and over the years we have made and customised our own items to give our home a unique feel. We love making these together and want to craft these items for you with the same love and care.

Thanks for looking at our shop, and if you want to talk about any of our products including customisations or have any questions, please do drop us a message! :)

Karen & Scott x

Shop policies

More information

Last updated on 03 Dec, 2021
Frequently asked questions
How does your proofing process work?

For personalised items (where specified in the listing), after your order is placed and once the design is ready, we will send you a proof for you to approve or feedback changes before we go into production via Etsy Messages.

We communicate throughout this process to ensure the final design matches your expectations, and will not ship your item until we have an agreed proof that you are happy with.

In the event that we do not receive a response from you for a proof that has been sent, we will make further attempts to contact you via Etsy messages and if necessary email. If we still do not receive a response, as a last resort we may have to cancel your order to avoid Etsy marking us down for late shipping.

Do you take custom orders?

Absolutely! If you can't find what you're looking for or have an idea of what you might like, just get in touch and we'll do our best to help.

We can source a variety of other wood based products for engraving, even if they're not listed here. Just reach out :).

Can you provide bulk pricing?

Yes we can, please message us with any volume order enquiries, and we'll confirm we can meet your required timelines and provide a quote accordingly.

Delivery & Dispatch Times

Unless otherwise specified in individual listings, delivery is FREE via Royal Mail 2nd Class.

We endeavour to dispatch items in the fastest possible time, but in the case of personalised items we have to allow time for design and proofing. Generally speaking for orders where a proof is required, the quicker you are able to respond to a proof approval request, the quicker you will receive your item.

In the event of any issues or delays, we will always contact you at the earliest opportunity.

I'm not quite sure what I want or I need help with a product or order, what should I do?

Please talk to us! Just drop us a message via Etsy Messages.

We're always happy to help and where possible make suggestions for designs or product selections.

We can produce completely custom items, even if they're not listed, so if it looks like we might be able to help you, please do get in touch.

I've received my order and something isn't right or it's been damaged in transit, what should I do?

We want all our customers to be delighted with the products they receive, and we put a lot of effort in to making sure this happens, but... sometimes things do go wrong.

If you're not happy with your order once you've received it, or there are any issues such as damage that has occurred during transit or your order hasn't arrived, please contact us to give us the opportunity to make it right first.

Even for personalised items, if what you have received hasn't met your expectations, please get in touch to see what we can do.

We genuinely want every person who receives one of our products to be 100% satisfied.

Seller details
VAT ID GB227487287