ladyEdesign

Lady E Design

Cheltenham, England On Etsy since 2015

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A buyer bought a gift from this shop and gave it a 5-star review!

ladyEdesign

Lady E Design

Cheltenham, England | 82 Sales

Announcement    Scrapbooking products. Flower making dies. Unique handmade greeting cards, wedding guest books, photo albums and more.
Created with heart!

Announcement

Last updated on 14 Jun, 2019

Scrapbooking products. Flower making dies. Unique handmade greeting cards, wedding guest books, photo albums and more.
Created with heart!

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    Lady E

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    Lady E

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    About ladyEdesign

    Sales 82
    On Etsy since 2015

    Shop policies

    Last updated on 14 June, 2019

    Accepted payment methods

    Paypal Mastercard Visa American Express Apple Pay Gift card
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 14 days of delivery
    Dispatch items back within: 21 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalised orders
    Returns and exchange details
    Please note that the colour of a product may vary between computer or tablet screens, and any slight variation in colour is not considered to make the item damaged or faulty.

    If you are truly unhappy with your purchase, please contact me within 14 days of delivery to outline the issue, I am always on hand to help you.

    If applicable, a refund will be given for the item once this has been returned back to me, this refund will not include costs incurred for shipping (the buyer is responsible for paying all shipping costs).

    Unfortunately I do not take responsibility for items that are lost or damaged during shipping, however items will be shipped in protective packaging where required to avoid damages.

    Please ensure your address is correct, I do not take responsibility for items that are delivered to wrong addresses, this is solely down to the buyers responsibility that all information is correct before buying an item.
    Payment
    I accept payment by Paypal, credit card and also accept Etsy gift cards.

    It is not necessary to have a Paypal account to pay via the Paypal method.

    Items will not be shipped until I receive notification of the payment being successfully made.
    Please make your payment within 24 hours of placing your order. If payment is not received within 36 hours then the order will be cancelled.
    Delivery
    Dispatch between 1 - 5 working days.

    I normally endeavor to dispatch the next working day. However, in some cases, it may be a few days longer. If you are in a rush please send us a convo to check delivery times.

    -- Packaging --
    Cards will come in a cellophane pocket to keep them clean. They will be posted in protective packaging to keep your order safe.

    -- Shipping --
    Shipping costs are calculated based on both postage costs and packaging costs and do not include tracking.

    UK Customers
    First Class Royal Mail - delivery aim 1 - 3 working days

    -Rest of the World Customers-
    Royal Mail International Standard - please allow up to 21 days for international shipping. While I do not often have problems with international shipments, sometimes parcels can be delayed in customs once they reach the country, so we ask for our international customers to take note of this when you place an order. If you would like the added assurance of knowing where your parcel is in its
    journey to you, please choose to upgrade shipping at checkout.

    Some countries charge tax and duties on international parcels above a certain value threshold. As you can understand it's not possible for me to have a knowledge base of the threshold for these duties for every country, so please check whether this will affect you, before placing your order.
    Additional policies and FAQs
    Every single product in this shop is copyright Emilia Sieradzan, and must not be copied under any circumstances.