LornaBatemanOfficial

Lorna Bateman Embroidery

Medstead, England On Etsy since 2009

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

LornaBatemanOfficial

Lorna Bateman Embroidery

Medstead, England | 7,966 Sales

Announcement    SHIPPING UPDATE:
All our orders posted outside of the UK are now being sent tracked and insured, irrespective of value.
It is therefore more cost effective to order smaller items as add on items to your order, as to ship very small items makes shipping much more expensive. Very small items have no add on shipping costs so you will not be paying more for them as add on items.

PINCUSHIONS BACK IN STOCK AS WELL AS LARGE SELECTION OF CHAMELEON THREADS!
NEW WEBSITE LAUNCH! My new website - www.lornabatemanembroidery.com - is now up and running - for latest products and my newsletter update. This coincides with the launch of my book - Embroidered Country Gardens. Convo me if there is anything you would like to see on Etsy and I will do a listing for you!

NEWSLETTER - if you would like to receive my monthly newsletter please sign up here -
lornabatemanembroidery.us7.list-manage.com/subscribe?u=8341e58b962d1eabb...
it is only is for students and customers and the list of customers is not sold on or shared at all!

All our designs have the contents clearly listed under details. You can also read more about my designs on my website or on my FB embroidery page.
https://www.facebook.com/pages/Lorna-Bateman-Embroidery/126901244027166 - regular updates of forthcoming products and events.
Browse and if there is anything you would like to order, which is not already on Etsy, convo me and I will put up an Etsy listing for you.

My kits are assembled in a smoke and pet free home.
If you have a large order, convo me for a postage quote and I will weigh them and give you best price.

Please be sure to enter your correct shipping address for purchases. We copy and paste all mail addresses for accuracy.

I am a member of the British organisation, ACID - Anti-copying in Design.

I am also a member of:
UK & Ireland Sellers
http://www.etsy.com/teams/7332/etsys-uk-ireland-seller
TAFA
http://www.etsy.com/teams/6602/tafa?ref=pr_teams

My designs have been featured in a number of editions of Stitch magazine in the UK, Australian Inspirations magazine, embroidery magazines in Russia, The Ukranian needlework mag - Vse o rukodelii, as well as featured in other magazines in the UK and USA. I can be seen demonstrating stitches on the online TV channel - www.Justhands-on.tv and have appeared on the live TV craft channel - www.Hochanda.com and On The Sewing Quarter.

PLEASE READ SHIPPING TERMS CAREFULLY BEFORE ORDERING.
We post on Tuesdays, Thursdays and Saturdays (if possible). I pride myself on good service and prompt posting wherever possible. Please do not hesitate to contact me with any queries and /or problems.
My secret behind the prompt service - I have to say I am fortunate enough to have our village post office 100 yards up the road!! How lucky am I??

WEBSITE: www.lornaBatemanEmbroidery.com
http://www.facebook.com/pages/Lorna-Bateman-Embroidery/126901244027166

Announcement

Last updated on 29 Apr, 2020

SHIPPING UPDATE:
All our orders posted outside of the UK are now being sent tracked and insured, irrespective of value.
It is therefore more cost effective to order smaller items as add on items to your order, as to ship very small items makes shipping much more expensive. Very small items have no add on shipping costs so you will not be paying more for them as add on items.

PINCUSHIONS BACK IN STOCK AS WELL AS LARGE SELECTION OF CHAMELEON THREADS!
NEW WEBSITE LAUNCH! My new website - www.lornabatemanembroidery.com - is now up and running - for latest products and my newsletter update. This coincides with the launch of my book - Embroidered Country Gardens. Convo me if there is anything you would like to see on Etsy and I will do a listing for you!

NEWSLETTER - if you would like to receive my monthly newsletter please sign up here -
lornabatemanembroidery.us7.list-manage.com/subscribe?u=8341e58b962d1eabb...
it is only is for students and customers and the list of customers is not sold on or shared at all!

All our designs have the contents clearly listed under details. You can also read more about my designs on my website or on my FB embroidery page.
https://www.facebook.com/pages/Lorna-Bateman-Embroidery/126901244027166 - regular updates of forthcoming products and events.
Browse and if there is anything you would like to order, which is not already on Etsy, convo me and I will put up an Etsy listing for you.

My kits are assembled in a smoke and pet free home.
If you have a large order, convo me for a postage quote and I will weigh them and give you best price.

Please be sure to enter your correct shipping address for purchases. We copy and paste all mail addresses for accuracy.

I am a member of the British organisation, ACID - Anti-copying in Design.

I am also a member of:
UK & Ireland Sellers
http://www.etsy.com/teams/7332/etsys-uk-ireland-seller
TAFA
http://www.etsy.com/teams/6602/tafa?ref=pr_teams

My designs have been featured in a number of editions of Stitch magazine in the UK, Australian Inspirations magazine, embroidery magazines in Russia, The Ukranian needlework mag - Vse o rukodelii, as well as featured in other magazines in the UK and USA. I can be seen demonstrating stitches on the online TV channel - www.Justhands-on.tv and have appeared on the live TV craft channel - www.Hochanda.com and On The Sewing Quarter.

PLEASE READ SHIPPING TERMS CAREFULLY BEFORE ORDERING.
We post on Tuesdays, Thursdays and Saturdays (if possible). I pride myself on good service and prompt posting wherever possible. Please do not hesitate to contact me with any queries and /or problems.
My secret behind the prompt service - I have to say I am fortunate enough to have our village post office 100 yards up the road!! How lucky am I??

WEBSITE: www.lornaBatemanEmbroidery.com
http://www.facebook.com/pages/Lorna-Bateman-Embroidery/126901244027166

Items

 

All Items

Lorna

Contact shop owner

Lorna

Reviews

Average item review
5 out of 5 stars
(1950)

About LornaBatemanOfficial

Sales 7,966
On Etsy since 2009

Country cottage - a childhood dream!

2019 - The Nest - at last my own purpose built studio in the garden to house my business. It has now been fully functioning and is my haven! We hold quarterly open days as well as run classes from here. You are very welcome to pop in but just give me a call first to check that I am in as I am often away teaching.
As the daughter of a British father, I grew up In South Africa romanticising about my British roots and dreaming of one day living in a cottage, in the country, in England. Little did I know!
In 1999, I decided to emigrate from South Africa, where I had taught for a number of years, to the United Kingdom on my own with my 3 sons. Six months after I made the decision, we were on our way.
Starting a new life and determined to succeed, I set up my business back in 2001 after my mother suddenly passed away and the bottom appeared to have fallen out of my world - so a real uphill battle and a challenge to start with!
With the help of two software developers in the family ('newly met' partner and eldest son), I set up my website and started selling simple kits for beginners, who wish to try their hand at textured and 3-dimensional embroidery.
What was a passion for teaching and designing has become a full time business. I love what I do so much it does not feel like a real job!! - both the creating of the designs and the thrill of teaching and getting feedback are so rewarding. Whoever says 'bored' has never tried to stitch - it has kept me sane through many trials and tribulations! It has also taken me to many exciting destinations like Russia, France, Ireland and the USA, as well as all over the United Kingdom and down many new and exciting paths. Etsy has been one of the cherries on the top - my son's idea!
The boys of course have recently all flown the coop so I am left to stitch in peace!
As for the man in my life, Jos, he is now my husband as we were married in September 2018. We recently celebrated 1both our first wedding anniversary as well as 17 years together, having bought our current cottage jointly nearly 10 years ago. Another adventure too - one of restoration and repair.
A dream realised!

Around the web

Shop members

  • Lorna

    Owner, Designer, Creator

    Teacher and designer! I am first and foremost a teacher, hence the reasoning behind designing a range of kits to introduce hand embroidery of various types to beginners, as well as those more skilled. I design as well as pack and market my kits.

  • Helen Riding

    Assistant, Finance Manager

    Helen is my very dear sister, friend and wise business counsellor! She helps me pack orders and kits and keeps an eye on my finances, something which I am not good at and she excels at! We have great fun doing shows together - simply a rock!

  • Elizabeth Smyth

    Assistant, Customer Service

    Elizabeth, previously one of my very talented students, now works with me on a regular basis packing kits and keeping an eye on quality control. She is responsible for the attention to detail in the packaging and beautiful presentation of the kits.

Production partners

  • Edimax.com

    France

    Edimax has translated and published my book from the original English publication

Shop policies

Last updated on 29 April, 2020
Welcome to my store and enjoy shopping or browsing. I am at the end of an email so if you have any queries whatsoever, you are welcome to contact me. I am happy to try to oblige with a custom made order - you are welcome to discuss this with me.

I offer many of my kits with an alternative colour or type of fabric so do read the description well and let me know if you do not want the colour fabric as seen in the picture or detailed in materials.

Accepted payment methods

Paypal Mastercard Visa American Express Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Return items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are unhappy with your order for any reason please contact us within 5 working days of receiving your package. We will do our best to resolve the problem quickly. Refunds and exchanges are taken on a case-by-case basis.
Payment
We accept PayPal payment in US Dollars.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Payment must be made in full and have cleared before the item is shipped.

If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.

If you purchase something and change your mind before paying please let us know and we will cancel the transaction. We will NOT leave negative feedback for canceled transactions. We will leave negative feedback for buyers who don't contact us to cancel the transaction.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
Delivery
All of my designer kits (full kits) are beautifully packaged and presented in sturdy carrier bags, making them very suitable as gifts. The pattern and print and pattern only kits come in a cellophane bag with a clear and detailed picture on a study card inner. Should you wish the kit to be wrapped for a special occasion let me know and I will do my best to fulfil any wishes.

My items are packed in padded white envelopes to protect the contents as well as in small boxes to protect packaging and for bigger orders.

NB. POSTAGE We try to ship out all parcels within 48 hours.
SHIPPING UPDATE MAY 2020:
All our orders posted outside of the UK are now being sent tracked and insured, irrespective of value.
It is therefore more cost effective to order smaller items as add on items to your order, as to ship very small items makes shipping much more expensive. Very small items have no add on shipping costs so you will not be paying more for them as add on items.

Please be sure to enter your correct shipping address for purchases. We copy and paste all mail addresses for accuracy.

I use Royal Mail for all my parcels. Parcels within the UK are usually delivered the next day, to Europe generally with 3-4 days and rest of the world, 5 -21 days depending on where you live. Please be aware that if customs stops your parcel, this may hold up delivery for up to as much as 6 weeks, although this does not happen very often.
Additional policies and FAQs
I am happy to consider commissions but do not take wholesale orders or send out on consignment.

If you have any questions about any of our items or policies please do not hesitate to contact us either by sending us an etsy convo or by email to info [!at] lornabatemanembroidery.com.